Lundgren Honda of Auburn

I have bought five vehicles from Lundgren Honda and continue to be very pleased with their customer service, quality of work, friendliness and their prices. I have been and continue to be very pleased continue to be very pleased with their customer service, quality of work, friendliness and their prices. I have been and continue to be very pleased with the overall experience. I have recommended Lundgren Honda to many people and did so again at about 5:45 pm today on my way home from work! Jonathan did a great job and went beyond the call of duty to arrange a smooth sale and the accessories I had asked for installed. My wife and I have each bought a new car from Lundgren Honda in the last thirteen months. There are many things about Lundgren Honda which add up to a successful purchasing experience. They include the general positive and helpful attitude of the employees and their willingness to solve any problem that may arrive to ther customer's satisfaction. Even seemingly small things like free choices of gourmet coffee, real milk, cereal and fruit and an attractive waiting room with a computer for all to use are all part of a pleasurable overall experience. I can choose any number of dealers in the immediate Auburn area and in the past have. Since I found Lundgren, I have never looked back, but keep coming back. They have never disappointed me and for that I thank them with my continued purchases. Jonathan Mason is an example of their high quality sales personnel which are a vital part of the process. More

From the first steps to the final drive away Lundgren was awesome. We went to six different dealerships and this is the only one that made us feel welcome. Neal made us feel welcome and he gave us the honest awesome. We went to six different dealerships and this is the only one that made us feel welcome. Neal made us feel welcome and he gave us the honesty we were looking for. The real seller was that when I went to get a complimentary coffee their were from people from Petersham, Leominster and Rutland that I knew. It was like vivisting the local coffee shop. Awesome job Lundgren and Neal you are top notch. More

This is the sixth Honda that I have leased from Lundgren Honda in Auburn and I return every three years because of the great dealership.When I went into the Lundgren Honda dealership I Knew the car that I w Honda in Auburn and I return every three years because of the great dealership.When I went into the Lundgren Honda dealership I Knew the car that I wanted ,so it was a simple matter of agreeing on the payment schedule, going on vacation for a week, and when I returned the new car was ready for me to pick up. More

This is a dealership in the town I live in - it has an excellent reputation. When I went there to look for a second hand vehicle I was not pressured into making a purchase. I left there and went another excellent reputation. When I went there to look for a second hand vehicle I was not pressured into making a purchase. I left there and went another dealership out of town and found a Honda Accord 2010 at a price I liked and could afford, but did not like the tactics this dealership used so went back to Lundgrin and asked if they could match the price. I was annoyed that I was lead to believe that they had matched it when it fact the price was $400.00 more that the other dealership, but it was'nt until after all the papers were signed that I realized this. I chose to chalk it up as my own fault for being too trusting (if they say they will try to meet it and it was over and no one told me - it was still my problem). Other than that I liked my experience with them and will do business with them again, but next time I will be more aware of the numbers. More

We went in to look for Pilots and the reaction we received and customer service after that made us feel like we were the only ones in the dealership at the time. The sales manager and our rep were o received and customer service after that made us feel like we were the only ones in the dealership at the time. The sales manager and our rep were outstanding and made our deal feel "right" the entire process. More

I purchased an 04 honda civic, in the hottest color blue ever. Long story short im in LOVE! The service was excellent, honest, and friendly! Thanks guys for the best car buying experience to date, and i wou ever. Long story short im in LOVE! The service was excellent, honest, and friendly! Thanks guys for the best car buying experience to date, and i would absoulutely return to buy my next car. More

Having decided on two makes of suv's that we were interested in we decided to stop in to Lundgren Honda for a possible test drive of the pilot. Looking around the lot at various pilots we met Fraser interested in we decided to stop in to Lundgren Honda for a possible test drive of the pilot. Looking around the lot at various pilots we met Fraser who was assisting a customer. He asked if he could help us find a particular vehicle. We eagerly asked if we could test drive a pilot. Fraser was prompt and very professional and got us right in to take one for a drive.Long story short we loved the ride and handling of the pilot and knew right then we found the make of suv we wanted.I asked about a certain color and model and within minutes he had answers for us. We found the whole vehicle search and no haggle approach very comfortable and accomodating.We have friends who had purchased cars from Lundgren Honda before and recommended we look there. We are glad we took our friends advice and shopped at Lundgren Honda. Steve & Pam Jobes Northborough,MA More

After shopping at a couple of other dealerships, I found the car I wanted at Lundgren's used car website. From the first phone call in response to that site, to picking it up, my experience with Lundgren w the car I wanted at Lundgren's used car website. From the first phone call in response to that site, to picking it up, my experience with Lundgren was fabulous. The price they had advertised was the price they gave me...no hassle, no haggle. Where the other dealers wouldn't tell me how much the cars I was looking at were...really, Lundgren was right up front with that information. Love that!! Neal was fabulous! He was very responsive, made sure all my needs were met and even arranged a loaner when we realized there was a title issue that needed to be worked out. He was very friendly and pro-active. I would highly recommend both Lundgren Honda and Neal Latino!! More

This dealership made me rethink my opinion of car sales. Glenn Campbell is the guy you want to deal with! What a super guy. So genuine and very matter of fact. And a great sense of humor if he lets it slip Glenn Campbell is the guy you want to deal with! What a super guy. So genuine and very matter of fact. And a great sense of humor if he lets it slip out:) He is well versed in every Honda vehicle and even a geek like me who researches everything about every car was able to learn something. He made me feel welcome the minute I walked in but was never pushy. This was the most laid back low pressure place ever. I really put them through a lot because I test drove a bunch of cars and went back and forth for days..And every time I asked a question or wanted to drive a different car they were more than obliging. I liked the no haggle pricing and they gave me more for my trade than any other dealer I shopped. I personally feel that maybe I could have got the car cheaper somewhere else if I played the game a little and spent hours haggling or comparing prices from each dealer or driving all over the pike and route 128 to different dealers. In fact I know I could have saved a little. So why did I buy my Fit and CR-V from them? Because who the heck has time these days to go through all that...Just to save a few hundred bucks? I paid way less than sticker. A little above invoice. And got more than KBB for my trade. What else could you want? And really you're not saving ANYTHING by going elsewhere because this dealership automatically extends every car warranty by like 40,000 miles. That's huge:) Anyway it was a great experience and the service department was perfect too. Free loaners for the life of the car and a full breakfast bar too:) All in all, You get the feeling that everyone there has your best interest in mind and loves what they do. You cannot put a price tag on being treated with respect. Glenn Campbell and Lundgren Honda are the best! More

I am so happy I got my new CR-V from Lundgren Honda. I will never buy another car anywhere else! It is the first vehicle that I ever bought and I really liked how there was no pressure! I was so happy th will never buy another car anywhere else! It is the first vehicle that I ever bought and I really liked how there was no pressure! I was so happy that Fraser was my sales consultant he was very informative and kept calling me with all the information that I needed to know. He really made buying my fist car a great experience for me. All the other employees there seemed great as well. I would highly recommend Lundgren Honda! More