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Lundgren Honda of Auburn

Auburn, MA

4.8
1,555 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 60 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promise is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,555 reviews

May 08, 2010

Overall I had a positive experience with Lundgren Honda. Because of their reputation they were the first dealership that I went too. After doing extensive research on the car that I wanted I shopped, test- More

by Shanks1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loisann
April 19, 2010

My wife and I had been in the market for a newer vehicle to replace our aging 1992 horse and buggy. In the last two weeks, I had been to many of the local used car dealers, and a few new car dealers. I did More

by bd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loisann, Christine, Derek, Jonathan
April 16, 2010

I recently arranged leasing a CRV for my 80+ year old parents from Lundgren Honda in Auburn MA. I am always concerned about how my parents will be treated at car dealerships and typically go with them t More

by sullcounty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kenney
April 16, 2010

Buying a car from Lundgren and Jonatham was very enjoyable and very quick. They took care of all our needs and questions very promply. That was our second vehicle purchase from Lundgren and it wont More

by pjwilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Mason
April 14, 2010

Neal and the rest of the staff at Lundgren were awesome. Neal made me feel very comfortable in letting me make my new car choice, and explained all of the details with me and left nothing un-turned. There More

by stylinjimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Latino
April 14, 2010

after a bad experience at a another dealer, we went to honda where my boyfriend has been going for years. not holding much hope, they over-exceeded my expectations immediately, they were all so friendly a More

by lem393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pellicano
April 10, 2010

Lundgren Honda is a great dealership. Neil was very helpful & worked with me for what I needed. I would definitely recommend this dealership to anyone looking for a new or used car. The price is what I More

by FrancineP05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Latino
April 06, 2010

After entering the dealership, I wandered around aimlessly for about 20 minutes, looking for a salesperson. The sales manager seemed to be "walking with a purpose" or "busy walking" around the sales More

by gentry410
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobody
Apr 06, 2010 -

Lundgren Honda of Auburn responded

Dear Gentry410, We here at Lundgren Honda are commited to providing a world class experience to each and every one of our clients. I apologize for the experience you had here at our dealership and would love to discuss the situation with you. Your experience is not representative of the way we treat our customers as can be attested to by the many positive reviews we have recieved through dealerrater.com. Fortunatley, we have been very busy in the past couple of months and work hard to ensure that all our clients purchase the vehicle that's right for them which is a time consuming process. Unfortunatley, we can get very busy at times and do not always have the capability to handle all of our clients without a small wait. Regarding the pricing, we are very competitivley priced with all other Honda dealers and still offer out exceptional Lundgren exclusive benefit package, we have many different prices including both the list and our value price on our board I would be happy to explain our pricing matrix to you. Please feel free to contact me at the dealership at 508-832-6200 or e-mail me at drudge@lhonda.com Thank You, Derek Rudge Sales Manager

April 02, 2010

Being a first-time car buyer, I felt somewhat overwhelmed when I first started searching for a car for myself. Having been to numerous smaller car dealers in the past, I was weary of the shady dealers who ta More

by RamblingJellyfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Mason, Jeff Watson
April 01, 2010

Really good experience with my purchase of the CRX. Process was quick, efficient, painless. Really liked working with Neil Latino, great guy, very helpful, low pressure, great customer service. Was a More

by mjemery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Latino
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