Lundgren Honda of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
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This was the best experience that my father and I have ever had with a car dealership. The salespeople did not hassle us or try to push anything on us. We felt very relaxed and comfortable with Dean. He e ever had with a car dealership. The salespeople did not hassle us or try to push anything on us. We felt very relaxed and comfortable with Dean. He explained our options and was honest about everything. He explained what things I did and did not need to get to fit my lifestyle. I did not feel pressured to make unnecessary additions like other dealerships do. He seemed to genuinely care that I get the car that is going to be the best for me. He let me test drive the car on highway and back roads to really get a feel for it. He went out of his way to make sure that we were comfortable and had refreshments. Even the financing ran smoothly, as they tried a range of banks to get the best rate for me. At Lundgren they made sure that I had everything that I needed before I left with my car. I would recommend them to anyone and everyone! More
Wow Wow!!!!!! Is all I have to say About Lundgren Honda. I have been looking for a car now for a long time and every dealer I have gone to always wants to get the best of me. Neal Latino was there when me a I have been looking for a car now for a long time and every dealer I have gone to always wants to get the best of me. Neal Latino was there when me and my significant other walked through the doors. At the customer service desk a nice gentlemen was there to greet us. Right away he acknowledged us and was going to get someone to help us when Neal Latino Just stepped in and Said "No Ill take them dont call anyone". We told him what we were there for, He found the car and also found other cars in our price range. Told us all about the car Very knowledgable and thorough!!! We test drove the first car we saw Loved it and that was it. We told him we had a deadline and had to have the car ready by saturday (FYI it was friday) He was AMAZING!!!!!!!!! Not only did I have to do nothing but Neal had the car registered, and detailed by 3pm saturday! He was so nice and did not try to up the price or scam us in any way! This dealer was the nicest and most professional I have encountered. When I left I felt like I had just made a good friend, Everyone is so down to earth and friendly! Truly I was sooo satisfied with my purchase and with the sales people!!! BUT HANDS DOWN LUNDGREN IS THE WAY TO GO!!!!!! let me not forget to mention jeff he was the one that got me a lower interest rate than my own bank! Truly overall a wonderful experience!!!!! I would recomend this place over any other!!!!! More
We came into this dealer knowing what we wanted and only needed someone to give us papers to sign. The sales person was very helpful (more helpful than we wanted) and honest, and we had a good experience t needed someone to give us papers to sign. The sales person was very helpful (more helpful than we wanted) and honest, and we had a good experience there. I want to point out the issue we had with the price. Lundgren does not haggle, no matter how much I tried. We could have gotten the exact same car for $1000 less at another Honda dealer down the road (Herb Chambers) but were turned off by their sales people as well as the crappy service we got previously, so we decided to spend the money on what we hope will be a good relationship with Lundgren. More
Lundgren Honda is a great dealership. The customer service was excellent, and I would recommend Neal Latino to anyone. I am extremely happy with my Honda Pilot, the service I received, and I was very service was excellent, and I would recommend Neal Latino to anyone. I am extremely happy with my Honda Pilot, the service I received, and I was very happy with the service department when I had to get my inspection sticker. More
I'd been to Lundgren Honda before to purchase my Honda I'd been to Lundgren Honda before to purchase my Honda Accord. I didn't remember specifics, but that the experience was pleasant. When I came I'd been to Lundgren Honda before to purchase my Honda Accord. I didn't remember specifics, but that the experience was pleasant. When I came in looking to purchase a car, it seems my memory served well. Jonathan (Mason) was friendly, informative, and kept himself available throughout my time there. Though it's important, Jonathan wasn't interested in just selling me a car, he was there to make sure I got what I wanted... and needed. He even went the extra length to get me a small item I requested - a smiley sticker for my window. When my sister talked of looking for a car a few weeks later - I sent her right there. Her experience with Jonathan was the same. The experience would have been near perfect if the manager processing the paperwork had merely asked if I would like to purchase coverage. I felt pressured and intimidated to purchase additional coverage in which I clearly stated I was not interested. Jonathan Mason is exceptional in sales and an asset to Lundgren Honda. Sincerely, Catherine Thissell More
Loisann was great to work with. After five years with my 2005 Honda Civic Hybrid(bought at Lundgren) it was time to trade it in. That car was fantastic, It was my workhorse for five years. Loisann is extrem 2005 Honda Civic Hybrid(bought at Lundgren) it was time to trade it in. That car was fantastic, It was my workhorse for five years. Loisann is extremely patient and knowledgable in her craft of selling cars and I recommend her to anyone just walking in to look at cars. Loisann is also extremely honest and when I had a question she was right on it. The only issue I have ever had was with the service of my Honda Civic Hybrid. In trying to save me money a part that needed replacing was left intact causing a transmission failure while driving. In the end the Honda paid for both those parts to be replaced. I have never had any other problem at Lungren and would buy a third car there if needed. More
The dealership was very upfront, clean, neat, and professional. My grandfather says it is the best run dealership he has ever been to. Justin LaPlante is very good at what he does. He knows a lot professional. My grandfather says it is the best run dealership he has ever been to. Justin LaPlante is very good at what he does. He knows a lot and was extremely helpful. Would buy from them again. More
Just purchased my second vehicle from this same dealership - they must be doing something right. I have never felt ripped off, cheated or exploited at this place in either the sales or the service dealership - they must be doing something right. I have never felt ripped off, cheated or exploited at this place in either the sales or the service department. They treat their customers right and you can just feel it. Give them a try and you'll sense what I mean. More
I have always been impressed with the level of client care and service at Lundgren Honda, having purchased both new and used cars there in the past. My already high expectations were surpassed! We rece care and service at Lundgren Honda, having purchased both new and used cars there in the past. My already high expectations were surpassed! We received quality attention from our sales consultant, James McEwen, as well as each and every individual we encountered. From the management team to the auto detailers, Lundgren's mantra for delivering fine Honda products with great customer attention was evident. All of our questions were answered fully and professionally. The car was delivered as promised in impeccable condition. Our overall experience and level of customer care far exceeded that received even from local BMW and Volvo dealers. More
I highly recommend Lundgren Honda to anyone in the market for a vehicle. My recent experience was better than I could have hoped for. Not only did I find their pricing to be better than other dealers in th for a vehicle. My recent experience was better than I could have hoped for. Not only did I find their pricing to be better than other dealers in the area, but the employees were professional, knowledgeable and personable. Never before have I been as comfortable dealing with a sales person than I was at Lundgren. Thank you for making my purchase painless & effortless, you earned a repeat customer as a result. More