Lundgren Honda of Auburn

I was very much satisfied with the customer service. They treated us well and with all patience described different options to chose from. I really enjoyed my time in getting my car from them. At first I cam treated us well and with all patience described different options to chose from. I really enjoyed my time in getting my car from them. At first I came to see for new car and then I saw good deal for 2008 used car. I took it for a test drive and I was satisfied with it. The support in getting the quotes and paper works done is really appreciated. More

I had a very specific vehicle in mind in March, 2010. I had my heart set on a 2010 Honda Civic Coupe Si, White. I was unable to locate an Si of this description at any Honda dealership within four states had my heart set on a 2010 Honda Civic Coupe Si, White. I was unable to locate an Si of this description at any Honda dealership within four states radius of Massachusetts. (An Internet search located one in Chicago.) One of the dealerships I contacted was Lundren Honda, in Auburn, MA. Melle emailed me promptly and was friendly and relaxed when I mentioned that I had my heart set on this particular make, model, and color. She mentioned that they were getting some Si's in within the month. I continued my search and found the several weeks of emailing and calling dealers frustrating and emotionally exhaustive. At one point a dealer told me they had located a Black Si in New York and, after taking my deposit, failed to deliver the car. Oh, and previously Herb Chambers told me they had the car on the lot and I drove 1.5 hours to find out they lied. In that time it became apparent that Honda would not be manufacturing anymore 2010s. The experience of having been approved for financing almost a month and subsequent failure to locate the car had taken all the fun out of the process and I had resigned myself of any notion of purchasing a vehicle. Sure, many dealers had made offers of used 2009 and 2008 Si's of blue, black and red coloration but a friend told me that if I was going to spend all that money I should get the car I really wanted. Right at the point of giving up Melle emailed to let me know they had received the Si's and that two were blue and one was white. Cynical and skeptical, I asked her to go out an physically touch the cars, and to send me pictures. I did not want to repeat the experience of driving an hour to be asked if I wanted to test drive an Insight or Accord. Melle emailed me high-resolution photographs of each of the cars within an hour. I put down a deposit and the rest was history. I love the car, admittedly it's a 2008 4-door, but it's a white Si. And in hindsight I'm very glad it has four doors so that I can put my DJ equipment in the backseat. Everyone loves my car at work and in the social circles. A few have even had opportunity to whip it around the turns of Route 62 between Barre and Princeton. Jonathan went the extra mile to ensure the car was detailed to the max, replaced any parts that showed slight wear (such as the wheels), and sent me off with a full tank of gas. I'm looking forward to visiting for my first oil change soon and reconnecting with the staff. Highly recommend this dealer. ~ Charlie More

Purchased new Crosstour from Jonathan Mason. He was did an excelent job. Was friendly, attentive and was great when it came to follow up. I would reccomend him to anyone. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx an excelent job. Was friendly, attentive and was great when it came to follow up. I would reccomend him to anyone. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Tom Elster More

This dealership and saleperson were fantastic. They worked with us and made sure we were happy with our new car. We even switched our decision to another vehicle at the dealership that better fit our worked with us and made sure we were happy with our new car. We even switched our decision to another vehicle at the dealership that better fit our needs. "No problem". Jonathan has checked back with us a number of times to ensure we are happy. Our service experience at this dealer has been great also. More

Excellent experience. Best experience I have ever had at a car dealer....have previously dealt with/owned Chevrolet, Toyota and Nissan. No pressure sales approach. I was given the bottom line price up front a car dealer....have previously dealt with/owned Chevrolet, Toyota and Nissan. No pressure sales approach. I was given the bottom line price up front without asking questions whatsoever. I was not asked for my name and/or phone number at all when I first visited the dealership, and therefore never recieved any type of high pressure call after my first visit. I returned to the dealership on my own after shopping at other dealerships. More

My family had previously bought from Lundgren Honda 3 times. So naturally when I started looking for a new car I knew Lundgren would be the first place to go to. Glenn Campbell was terrific salesman. He times. So naturally when I started looking for a new car I knew Lundgren would be the first place to go to. Glenn Campbell was terrific salesman. He was pleasant, courteous and very knowledgeable. At no time did I feel any pressure to buy and in no way did Glenn try to talk me into anything that I didn't need.He was also extremely accessible (he gave out his personal cell number). Lundgren Honda is the exact opposite of the stereotypical dealership with pushy, sleeze-ball salesman. I felt at ease the whole time. I highly recommend Glenn Campbell and Lundgren Honda More

My salesman, Neil Latino, was excellent! He did not pressure me at all, answered all my questions and let the quality of the Honda Civic speak for itself! This was my first purchase of a non-American-m pressure me at all, answered all my questions and let the quality of the Honda Civic speak for itself! This was my first purchase of a non-American-made car so the decision to go to Lundgren Honda was an important one for me. My son and I visited other Honda dealerships but went back to Lundgren Honda because we really liked working with Neil, because of Lundgren Honda's non-glitzy but efficient showroom, the friendliness of their staff, and their knowledge of Honda vehicles versus other comparable vehicles. I would HIGHLY recommend Lundgren Honda, and especially Neil Latino, to anyone interested in purchasing a Honda! More

Amanda, Lundgren and Honda Corporation are the best. We came at a busy time (4th of July weekend) and still received 100% satisfaction. Lundgren gave us a loaner until the car was ready so that my husband came at a busy time (4th of July weekend) and still received 100% satisfaction. Lundgren gave us a loaner until the car was ready so that my husband could make his appointments and had the Honda Element we chose looking like new. Love this vehicle! Never pressured and received all the attention we needed. Amanda was amazing. She personally registered, drove the car to Connecticut for inspection and detailed the car herself. Can't express how much we appreciated her help! Highly recommend Lundgren and Amanda. They went above and beyond our expectations. Thanks. More

I came to Lundgren to see about trading in my vehicle. I was approached by Len while looking at vehicles. He fully explained the all my options & he never once tried to haggle me nor did he try to sell me s was approached by Len while looking at vehicles. He fully explained the all my options & he never once tried to haggle me nor did he try to sell me somehting that he knew I could not afford. I did check out 3 other dealers but when it came to seriously considering purchasing a vehicle Lundgren Honda stood out the most. I work in the customer service business & nice service goes a long way. Len Robinson was great the whole time. I would & have HIGHLY recommend Lundgren Honda!! More

I Love Lundgren Honda and my salesman Jonathan Mason. This is my second vehicle from him and he is the best. I will continue to buy my vehicles at Lundgren.Jonathan went above the call of duty to get me This is my second vehicle from him and he is the best. I will continue to buy my vehicles at Lundgren.Jonathan went above the call of duty to get me the vehicle at the price I could afford and was always very friendly. More