Lundgren Honda of Auburn

Loisann was a pleasure to deal with... she made the purchasing experience a breeze. No high pressure sales tactics were employed, the price was very reasonable, and all options were intelligently discu purchasing experience a breeze. No high pressure sales tactics were employed, the price was very reasonable, and all options were intelligently discussed. The dealership has a very good reputation and deservedly so, I would highly recommend them to anybody looking to purchase a new or used vehicle More

Not the typical stealership experience. No sales pressure, friendly atmosphere, good price. I bought an 05 Acura TL for well under book value. They give you a 24 hr test drive during which time I pressure, friendly atmosphere, good price. I bought an 05 Acura TL for well under book value. They give you a 24 hr test drive during which time I had it checked out. There were a couple minor issues discovered that they took care of no problem to make the deal. There is no haggling on price as they have competitive pricing. Neal Latino was the salesman and he was very easy to work with. He did everything in his power to make the deal right. He went the extra mile to ensure that I was happy with my purchase. They stand behind their product offering a 6 month/6k mile warranty, much more than most 30 day warranties at other dealers. They also offer free roadside assistance and supply free loaner cars. All in all, when it is time for another car I will return to Lundgren and work with Neal. It was well worth doing the 120 mile roundtrip from my home. Highly recommended. More

I recently purchased a pre-owned vehicle from this dealership and could not be happier!! The service was great and very friendly! Neal was the sales person and he was a breath of fresh air compared to dealership and could not be happier!! The service was great and very friendly! Neal was the sales person and he was a breath of fresh air compared to other car salesman I had dealt with! I had the car within 48 hours shiny clean and a full tank of gas!! Neal gave me all my options being it was my first car purchase, and there was no pressure! I highly recommend this dealership!! More

We have been a Chevy customer for years, but after our daughter bought a Honda, we thought we would see more about them. We went to Lundgren because they were recommended by a friend. We were pleased to daughter bought a Honda, we thought we would see more about them. We went to Lundgren because they were recommended by a friend. We were pleased to be greeted by Loisann, a friendly saleperson who let us browse, ask questions, but was never overbearing or "high-pressure." After a short time we fell in love with a 2010 Polished Metal Metallic Accord EX sedan. We were allowed to take a nice long test drive and our minds were made up. Because of an issue with the title on our trade-in vehicle, were had to come back another day to finalize the transaction. Even though Loisann was not there, Randall happily handled all of the details for us. Then it came to the part I always dread - Seeing the "finance guy." My anxiety was completely unfounded. Jeff handled all the paperwork like a pro, and only offered add-on's that made sense for our family. They even handled the complex task of transferring our Connecticut vanity plates from our trade-in vehicle. When we picked up our new wheels, it was gleaming, full of gas, and Loisann had even put post-it tags on the important pages of the owners manual. I will recommend Lundgren Honda to any of my friends and family who are looking for a car. More

Because it was easy to locate what I wanted over the internet.The location was within my radius.The car was clean and priced right.I was a hard sell but the sales person,Loisann, was kind and patient as internet.The location was within my radius.The car was clean and priced right.I was a hard sell but the sales person,Loisann, was kind and patient as was the sales manager,Mike, finance manager jeff,and serve manager.Lungren repaired some concerns of mine before they would let the car out of the dealership.They had a play area for my grandchildren and a clean chaging area for the little one.They also provided hot drinks,cold drinks and snacks free.I needed a car fast and drove out of the dealership road ready in two days.Thanks Marc. More

We have bought several vehicles from Neal Latino over the last ten years or so, and have always been more than satisfied with each transaction. Neal always "goes the extra mile" in providing excellent custo last ten years or so, and have always been more than satisfied with each transaction. Neal always "goes the extra mile" in providing excellent customer service, and stays in touch with us during each step as the transaction is completed. More

A special thanks to Neal Latino for his professional and friendly approach to selling me my new vehicle. I was treated with extreme enthusiasm and attention without the normal annoyance of your typical car friendly approach to selling me my new vehicle. I was treated with extreme enthusiasm and attention without the normal annoyance of your typical car salesman, which was much appreciated. His motive wasn't "the dollar" as it was more catered towards my overall happiness with the purchase and how to get me the greatest value for each dollar spent. Thank you for your time and hospitality. If there was anything higher than a 5 on the survey you certainly would have deserved it! Many thanks, Megan Eknoian. More

What information do you wish you had before you walked What information do you wish you had before you walked into a car dealership? Pricing information Salesperson contact info More details about th What information do you wish you had before you walked into a car dealership? Pricing information Salesperson contact info More details about the vehicle Financing options Info about the Dealer’s reputation Other What information do you wish you had before you walked into a car dealership? Pricing information Salesperson contact info More details about the vehicle Financing options Info about the Dealer’s reputation Other What information do you wish you had before you walked into a car dealership? Pricing information Salesperson contact info More details about the vehicle Financing options Info about the Dealer’s reputation Other More

As a recent college grad, when I started my seach to buy my first new car a honda civic was my last choice. I had been researching on the internet and I was much more interested in flashier cars in the same my first new car a honda civic was my last choice. I had been researching on the internet and I was much more interested in flashier cars in the same class. However after my experience at Lundgren I couldn't be happier with my choice of a honda civic coupe. I had been looking at smaller sedans and so I came to lundgren to test drive the civic sedan. My sales consultant was Fraser Moss and he pointed out that I may like the civic coupe over the civic sedan... something I had completely overlooked on my internet search. Fraser set up an overnight test drive (!!! something no other dealer offered) for me with the civic coupe and I fell in love with this car. The reason I had such a great experience at lundgren isn't just because I love the car I purchased from them... they were hands down the best dealership I dealt with. Fraser was a great guy to work with; there was never any sales pressure even though he knew I was looking around at other dealerships. As a young female visiting dealerships on her own, I really appreciated this low key sales approach. Fraser also went above and beyond to get me the car I wanted... I of course decided I wanted the dark blue civic coupe, of which there are practically none at any dealership in new england. Fraser, along with Christine (the sales manager)somehow tracked one down for me(this difficulty in finding the car was NOT a sales game, my dad and I called every honda dealership within a 3 hour drive from my house to see if we could find one faster than lundgren and no one had one.) Throughout this long process Fraser kept me updated and made me feel like I was his number one priority. Lundgren was also great because there was no pricing games... they don't bargain on their prices, the price on the board is the price you're going to get. At first I was a little put off by this because I was doing some pretty stiff bargaining at other dealerships and was getting some good deals. However Lundgren's price was very fair and comparable with the "bargains" I was getting at other places. Their financial guys (I dealt with both Jeff Watson and Wes Schofield) were also great... there were no hidden fees or tricks and they explained every aspect of the forms and really made me feel comfortable with the process, something I did not expect from a car dealer. I know this is a long review but I just really want to emphasize what a great experience I had at lundgren. Overall a great place and hopefully I'll be able to buy all my future cars from lundgren... and hopefully Fraser will still be around for me to work with because he goes above and beyond! More

loisann went out of her way to make us feel welcome in the dealership. i showed up with my little girl on a saturday night and was treated like gold at a time the dealership was getting ready to close. the dealership. i showed up with my little girl on a saturday night and was treated like gold at a time the dealership was getting ready to close. loisann was agreat source of information on the car. she is a great asset to lundgren honda. More