Lundgren Honda of Auburn

Just purchased our second car from Lundgren Honda, new 2010 Honda Civic, and once again the whole process worked out great. Jonathan Mason was our salesperson--highly recommend you work with him. He's 2010 Honda Civic, and once again the whole process worked out great. Jonathan Mason was our salesperson--highly recommend you work with him. He's professional and friendly. He found us the exact model/deal we wanted, so we're very happy with this purchase. Also, Honda financing BEAT our credit union's financing rate! More

From the moment you walk onto the premises, it is a relaxed no pressure experience. Extremely friendly, helpful, knowledgeable.....but never overbearing. Their followup customer service rates far abo relaxed no pressure experience. Extremely friendly, helpful, knowledgeable.....but never overbearing. Their followup customer service rates far above any dealer I have ever dealt with (approx. 10 in my 40 yrs)... I have used these folks for 6 years and any issue minor or major has been addressed and resolved to my complete satisfaction and beyond my expectations at times. Truly the most customer oriented business in this area....you truly feel like you have become part of a caring family that has your best interests at heart....quality service and products for the working person's budget. More

Very happy with the service I received. Was happy not to have to haggle with the dealer and prices as is, but also being discounted was a plus. They gave me great money for my car to get me out early on a p have to haggle with the dealer and prices as is, but also being discounted was a plus. They gave me great money for my car to get me out early on a previous lease. My new lease, the payment was pretty reasonable. Sales rep was Glenn Campbell. He was pleasant, informative and easy to work with, never pushy which I thouroughly enjoyed. Very happy with this sales rep and would recommend to another person interested in looking at a Honda. Jeff (finance) was friendly and pretty expedient when doing the sales paperwork; went over everything and helpful to answer any questions. Also happy with the kid waiting area, clean restrooms, and the free coffee/hot coco was a bonus; especially because this was a busy place. Also liked how sales rep went over things with the car when picking it up. That was helpful. He also called to tell me I left some CD's in my old vehicle, which I thought was pretty great, considering he could of not told me and kept or thrown away. This I believe showed character. Finally, the only thing I didn't like was the push for accessories. I know it's part of the job, but if I need accessories, I would ask and don't need to be reviewed. Would be easier if they just gave a pamphlet to look over and for the customer to keep should they need anything. Buying or leasing a new vehicle is a great expense for most people, again, pushing accessories is not necessary. This dealership also was a little annoying getting in and out of in the parking lot. It's a very tight lot and it was hard to get a good look at some of the vehicles because they where all packed in. However, I was told the dealership was expanding, building a new lot coming soon just down the road from this current dealership. All in all, I was very pleased with this buying experience. I have leased 2 times in the past and this time, leased for the first time a Honda Pilot, which I absolutley love and I am so happy with so far. Great vehicle. Was glad I came here, per recommendations from family and friends. Would definitely recommend to others looking at buying or leasing a new or used vehicle. More

It took a while to get my brand new Honda CR-Z, but that was not Lundren's fault. They kept me appraised every step of the way and Jon was on his blackberry to me every step of the way. The entire transac was not Lundren's fault. They kept me appraised every step of the way and Jon was on his blackberry to me every step of the way. The entire transaction was by email up to the day I paid for it. More

I was looking for a quality used Honda Accord for a work car. I have visited many used and new car dealarships and found the people at Lundgren, professional and easy to work with. Their Lundgren Value Car car. I have visited many used and new car dealarships and found the people at Lundgren, professional and easy to work with. Their Lundgren Value Cars Unit, has a no hassle , no haggle price on the car. I prefer this when looking for a used car. I knew the relative value of the cars I was looking for , and found the best value at Lundgren. They delivered their product to my house, taking care of the Vin inspection, and registration. I would deal with this group again and will recommend it to my friends and associates. They were a pleasure to deal with. Nick M. More

Excellent customer service, emphasis on low pressure sales, consistent pricing and impeccable delivery condition of my 2008 Nissan Sentra were key components to my purchase at Lundgren Honda. Jon was fo sales, consistent pricing and impeccable delivery condition of my 2008 Nissan Sentra were key components to my purchase at Lundgren Honda. Jon was focused on providing excellent follow-through and I am very happy with my new used vehicle. This is my first buying experience with Lundgren and I would do it all over again. Thanks, Melinda More

Sold us a truck, financied the truck, and then stated that the truck was not financed after 3 months. Who sells cars says there financed and then lies 3 months later and says they now are not. Told use t that the truck was not financed after 3 months. Who sells cars says there financed and then lies 3 months later and says they now are not. Told use to bring the truck back. We consulted our lawyer and the bill of sale and financing was already in place. Long story short they cheated use in the finance depratment and lied.We were obviously in the right and kept the veichcle. They were wrong, but what an hassle to go threw. The stated that we did not purchase a 100,000 mile warranty that we paid 2,000 dollars for. Lied and said we didn't have the warranty. Said they sold use a 60,000 mile warranty, when we bought the truck it had 40,000 miles. The salesperson explained it as the truck as 40,000 miles so in 60,000 thousand miles it will be 100,000 thousand miles. Yet again we paid 2,000 dollars for that warranty, to reach 100,000 miles not an warramty for 20,000 miles that costs 2 grand rediculous!!! After have to deal with yet another hassle it was fixed after they said we were n the wrong numerous times. This dealer used to be a GREAT dealer, and ever since the son took it over it has become a place of fraud. To bad to. We have brought the truck several times in for problems under the warranty and 3 years later they are saying again we don't have one after numerous times they have covered us for other warranty issues what a joke! Poor managment at its best! More

I had a very good experience at Lundgren Honda when I purchased my used 2007 Honda Accord. I worked with Jonathan Mason during the sales process, and he was great with everything from financing to delive purchased my used 2007 Honda Accord. I worked with Jonathan Mason during the sales process, and he was great with everything from financing to delivery. The friendly atmosphere, great customer service and "no" pressure sales makes this dealership the place to shop! I would definitely recommend this dealership to anyone looking for a new or used car. Their service and great deals are the best! More

We bought a Honda Pilot from Lundgren Honda. It is is a very nice and friendly dealer. Loissan Ross provided us very professional service which saved a lot of our time. We will tell our friends about Lundg very nice and friendly dealer. Loissan Ross provided us very professional service which saved a lot of our time. We will tell our friends about Lundgren and Loissan if they want to have a Honda Auto. More

About every 5 years i buy a new car.my daughter told me about Lundgren so i decided to give them a try. I said new but there actually used cars but there new to me because its all i can afford. i went ther about Lundgren so i decided to give them a try. I said new but there actually used cars but there new to me because its all i can afford. i went there sunday oct 10th neil latino showed me several cars in my price range,he treated me as though i was buying the most expencive car on the lot and was very patient even when icouldnt make a decision.i went back monday oct.11th and purchased a 2006 dodge stratus. there were a few minor things i asked him to fix which him and amy in service did promply. im very happy with the car and the service and will highly recomend them to anyone looking for a car. sincerly william Sullivan billjz52@yahoo.com More