Lundgren Honda of Auburn

I had been searching for a car for several months online and at dealerships. I found a car I thought I would like to try and e-mailed the Auburn site. Within minutes of sending the e-mail Lydia called me! I and at dealerships. I found a car I thought I would like to try and e-mailed the Auburn site. Within minutes of sending the e-mail Lydia called me! I was amazed at how qucikly they responed. I explained that I lived in Greenfield and the car I owned would not make the trip to Auburn. She was willing to transfer a car to the Greenfield location for me to test drive. Minutes after I hung up with her the Greenfield location called me. The car was going to be transfered in a couple of days. I continued to go to other dealerships looking. I decided to stop into Lundgren in Greenfield and met with a sales man (I think his name is Greg) on his day off! He was great to deal with we had a few laughs and I test drove a Nissan Altima. At this time I thought that I wanted a Toyota Camery and had found one at another dealer, so I continued on my search. Greg was going to keep me updated about the transfer of the Honda I wanted to look at from Auburn. The next day I found a ride from a friend to the Auburn location. I called ahead at 8:30 am to let them know I would be coming down. They had the exact same Toyota I looked at at the other dealer in Greenfield for the same price but 30,000 less miles. I stopped at yet another dealer on the way and for lunch and ended up in Auburn several hours after I told them I would be there with my friend her 2yr old daughter and my 2yr old daughter. There was a great playroom for them to hang out in while I looked around. This dealership I found to be very family/kid friendly. Which was very important to me. Russ was great about everything. It was his day off but he hung around waiting for me anyway! When I got there he had the Toyota all ready for me and I decided that I needed to drive a Honda Accord before I could confirm that I wanted the Toyota. We walked the lot and I found a beautiful 2008 Honda Accord in a dark grey (color was very important to me LOL). Russ and I took it for a test drive and I fell in LOVE with it. It rode so smooth and handled extreemly well (even when we almost missed our exit LOL). Russ and I had great conversations and many laughs! I decided this was the car for me. It was late in the afternoon and I did not have my plates with me to transfer them to the new car. So I had to return the next day (Saturday) to pick up the car. I did not know how I was going to make it back to Auburn as I live 70+ miles away and did not have a ride or a reliable car. Russ took care of it for me! He sent a car and driver to pick me up the next morning. Jerry my driver was awesome! Again, we had great conversation and many laughs! When I got back to Auburn I had to wait for Russ to show up. I must admit I was a little annoyed that I had to wait until he showed up with my car but he had a big surprise! He had put an automatic car starter in my new car an no extra charge!!!! I was so surprised and happy (and felt a little bad that I was annoyed LOL)!!!!! I have NO regrets about the car I choose or the price I paid or the dealership I went through! Overall I found Lundgren Honda both in Auburn and Greenfield to be friendly and great to work with. They have great cars and great prices and they worked hard for me. I would absoultely reccomend them to anyone looking for a car. I have already posted a great review with pictures of my new car on Facebook! If I ever needed/wanted to buy another car I would definately go to Lundgren Honda first! More

I was looking for a used car and had visited many dealers in the area.Jasmine spent a lot of her time taking me to the other site and test driving vehicles that caught my eye.There was no pressure at all dea in the area.Jasmine spent a lot of her time taking me to the other site and test driving vehicles that caught my eye.There was no pressure at all dealing with her.When I decided what I wanted she sat me down and went over the manual with me and answered any questions I might have.I have never had a sales person have so much patience as she has.When it was time for the trade in Chris gave me a very reasonable amount for my older vehicle and he also will bend over backwards to make sure everything is to your liking. I will definetly deal with Lundgren in the future,and refer anyone looking for an automobile to them. More

I love my new 2011 CRV EXL. At the time I began looking at this dealership, I wasn't sure what car I wanted. Neal Latino was a wealth of knowledge of each vehicle, and was patient with me as I weighed eac at this dealership, I wasn't sure what car I wanted. Neal Latino was a wealth of knowledge of each vehicle, and was patient with me as I weighed each option. I never felt pressured to buy, and he answered each of my questions with ease. I wouldn't hesitate to recommend Mr. Latino to a friend. More

I was referred to LUNGREN HONDA by a neighbor. Her future son-in-law is the finance manager at LUNGREN. The facility is customer-friendly. All staff members speak to you. The female sales person (Chelsea son-in-law is the finance manager at LUNGREN. The facility is customer-friendly. All staff members speak to you. The female sales person (Chelsea Swift) was both knowledgeable and professional in her behavior. I have own Honda vehicles since February 1994. I leased a 1994 Honda Accord EX for approx. 8 years until April 2002. No problems with this car. I owned a 2002 Acura RSX from April 2002 thru April 2011. This car was in an accident. No injury to me. I sold the car car for salvage value. Used that money as a downpayment on the 2011 Honda Civic LX that I bought from LUNDGREN HONDA in April 2011. I did not have transportation to get to LUNDGREN HONDA in Auburn,Massachusetts. Approx. 25 miles. Chelsea Swift came to Marlborough, Massachusetts to pick me up. LUNDGREN HONDA was the only Honda dealership which I visited. You only get one chance to make a good first impression. I bought the 2011 Honda Civic LX the morning of Thursday-April 28th, 2011. Drove home in the new car that afternoon. A very pleased and satisfied customer. More

They live up to the no pressure sales. I gave them my exact financial situation, told them what kind of car i saw myself in, and they did everything they could to make it happen for me. It was a very ea exact financial situation, told them what kind of car i saw myself in, and they did everything they could to make it happen for me. It was a very easy, comfortable purchase for me. And the rapport among the employees is very comforting as well. They all worked together, and if one person was off for the day, someone else was more than happy to help me out. More

My wife and I had bought many new cars in our life, but were never treated as well as we were by the people of Lundgren Honda. Our sales person was Chelsea Swift. She was very helpful, courteous, and knowl were never treated as well as we were by the people of Lundgren Honda. Our sales person was Chelsea Swift. She was very helpful, courteous, and knowledgable. She made us feel very comfortable with what in the wrong hands can be a stressful event. The Business Manager who handled the finance part of the deal was Weston Schofield he was Just as polite and helpful as our sales person, and he also made the experience a pleasant one, as it should be. I would recommend anyone considering purchasing a Honda to put Lundgren Honda at the very top of their list. Bill Gibree More

First I want to say, I (normally)hate car shopping. I have been searching for months on and off for a used car. My husband recommended that I contact Neil directly because he has purchased from him in th have been searching for months on and off for a used car. My husband recommended that I contact Neil directly because he has purchased from him in the past. A quick visit with Neil and I was test driving 2 cars. The 2nd was not a Honda but a car they had just taken in on trade. I took for a ride and Neil suggested a do a 24 hour test drive to make sure this was the car for me. My husband took it for a ride and so did a friend. The next day I purchased the vehicle. They gave me a resonable amount for my trade in and the price of the purchase vehicle was also reasonable. The entire experience was very easy and everyone (including the finance person) was very friendly. I would (without a doubt) recommend everyone to call Neil if they are shopping for a car. More

I have given this rating because Neal Latino did such a great job. He was an absolute pleasure to work with. Super friendly, right on top of everything, very accomodating. I can't say enough good things great job. He was an absolute pleasure to work with. Super friendly, right on top of everything, very accomodating. I can't say enough good things about him. He made the whole experience much easier than I thought it was going to be. I had an extremely limited amount of time to purchase and drive away with a used vehicle and he was super-fast. More

My situation was a very complicated and difficult one and Mr.Peter DePierri walked me through the process effortlessly. His professionalism and compassion was greatly appreciated, something I have never expe Mr.Peter DePierri walked me through the process effortlessly. His professionalism and compassion was greatly appreciated, something I have never experienced with any car dealership before Lundgren Honda. Mr. Justin Desautels explained thoroughly the financial aspects and worked very hard to get me a great rate....Thank you Lundgren Honda...I have recommemded you guys to my family and friends!!!!! More

I got my car stolen a week and I was in need of another car. I got to the dealership and Jasmine made this painful experience pleasent for me. She was very patient. I did not know what I was looking for or car. I got to the dealership and Jasmine made this painful experience pleasent for me. She was very patient. I did not know what I was looking for or the features in a car. She took her time explaining to me the differences between the different models and helped me find the best car for me. Craig and her were very patient even when I made a last minute change in the car I had chosen. They switched the paperwork for me without any problem. I was very happy! As of today I am enjoying my car and I do not regret coming to Lundgren honda. More