Lundgren Honda of Auburn

If u want an easy car buying experiance visit russ houle at lundgren in auburn m.a. I have bought several cars through russ houle, and would be my first option everytime I go to look for a car. I would high at lundgren in auburn m.a. I have bought several cars through russ houle, and would be my first option everytime I go to look for a car. I would highly recomend russ houle to anyone looking for a new or a used car. More

Go visit Ms. Sherry Brown for your next car! She was so easy to deal with. I DISLIKE all sales people and I warned her of this before I even walked through the door at Lundgren Honda. She was personable, f easy to deal with. I DISLIKE all sales people and I warned her of this before I even walked through the door at Lundgren Honda. She was personable, friendly, detail oriented and made our experience enjoyable. Thank you Sherry!!! More

Scam artists!! Quoted me over 1200$ for a repair that my Scam artists!! Quoted me over 1200$ for a repair that my local mechanic fixed for FREE (computer reboot) in 5 mins. Honda quoted an 8 hr job. Rip of Scam artists!! Quoted me over 1200$ for a repair that my local mechanic fixed for FREE (computer reboot) in 5 mins. Honda quoted an 8 hr job. Rip off capital of MA. Stay away. More

What a HORRIBLE experience I've had with this dealership. This happened to me TWICE. Frist, was 2 weeks ago when my wife inquired about a vehicle for sale online. We scheduled an appointment for the follow This happened to me TWICE. Frist, was 2 weeks ago when my wife inquired about a vehicle for sale online. We scheduled an appointment for the following morning. That night the vehicle was sold to another couple which is fine. HOWEVER, we never received a phone call or email letting us know this vehicle was no longer available. We drove 80 miles each way to find out the car was sold and Kayla said she forgot to call us. TERRIBLE... Now, 2 weeks later we see another car online that we're interested in so we call ahead and let them know we will be there in within an hour and a half. We were told they will pull the car out front for us and have it ready. Perfect!!! Well, we drive another 80 miles each way to find out the car isn't to be found. After some investigation they determine that their appraiser took it home. We explained this was the 2nd time this happened and would appreciate the appraiser bringing the car back. They said this won't happen and there was nothing they could do. We explained our displeasure and would NEVER give this dealer a 3rd chance. It's amazing how a dealership this large can have such HORRIBLE CUSTOMER SERVICE. All in all we ended up driving 320 miles for ABSOLUTELY NOTHING!!!! The Internet Sales dept. is hands down the MOST IMPORTANT aspect of a dealership YET Lundgren Honda doesn't see the value of following thru with potential customers. More

I went to Herb Chambers for an appointment I had set up for a trade in evaluation. They left me waiting for a half hour so I left and went down to Lundgren Honda on my way home. When I walked in I was imm for a trade in evaluation. They left me waiting for a half hour so I left and went down to Lundgren Honda on my way home. When I walked in I was immediately greeted by Noah Sands. I was upfront with Noah and told him my time was valuable and I knew what I wanted. I wanted the numbers and wanted to see if the numbers I had in my mind could be matched. The provided me with the figures and they were spot on! There was no going back and forth for a "better" deal. They treated me with respect. Noah even went as far as to grab me a water and a few snacks while I waited. This is the second car I have purchased from Lundgren. My first stop will be Lundgren Honda from now on! More

I had an incredibly positive buying experience at Lundgren Honda. I initially was inquiring about the purchase of a new 2012 Honda Civic when Lydia Krog made me aware of a used one that they just Lundgren Honda. I initially was inquiring about the purchase of a new 2012 Honda Civic when Lydia Krog made me aware of a used one that they just received that had only 2,400 miles on it. Initially I was hesitant, but then I realized that it was still a new vehicle, and it had nothing wrong with it. The reason why the previous owner traded it in was because it was just to small to fit the owners needs. Also, the price was substantially less than a new Civic. I met with Dustin Johnson the following day and from that moment on I knew that this was going to be a pleasant purchasing experience. Dustin was very attentive to my concerns and was also extremely knowledgable about the Civic. I had researched the car prior to meeting with him and he pointed out many of the safety features as well as many of the other bells and whistles that come with the car. Also, at no point in time, did he make me feel pressured into making this purchase at all. Dustin would give me periodic follow ups (on his own time, I might add) on how things were going on the Lundgren end of things so I could pick up the car on the day that I was hoping to get it. A pleasant over all purchasing experience. The Civic is awesome and I wouldn't hesitate to go to Lundgren in the future to buy another car. More

I can't say enough to explain how happy we were with our buying experience at Lundgren Honda. This is the second new vehicle we purchased from them, first a Honda Accord and this time a CRV. I originally w buying experience at Lundgren Honda. This is the second new vehicle we purchased from them, first a Honda Accord and this time a CRV. I originally worked with Lydia Krog (Internet Supervisor)she answered all my questions,and was very helpful. That evening we went to Lundgren, we were met by Lydia Krog and Dustin Johnson (Sales Consultant). We sat down with Dustin, he asked what we were looking for in a vehicle, then brought a CRV up to the door to show us the vehicle, the "grand tour", inside and out. Dustin was very knowledgable about the Honda Vehicles. Believe me when we say, he went above and beyond. He wasn't pushy, just extremely helpful. Thank you to Lydia and Dustin for making what could have been a nightmare into a pleasant experience. More

After visiting three other dealerships, we were surprised at how well we were treated! It was a great first experience! Weell woth the trip! I would and have recommended Neal Latino to others! at how well we were treated! It was a great first experience! Weell woth the trip! I would and have recommended Neal Latino to others! More