Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lundgren Honda of Auburn
Auburn, MA
1,535 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 50 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! All of this, combined with our Lundgren Advantages, * We give our customers a coupon booklet with over $779.00 in value for Lundgren Honda of Auburn. This is completed with any new or used vehicle. Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promises is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,535 reviews
October 16, 2017
B 1 6 Service and car detailing Great experience. I was able to drop it off quick, get to work and pick it up as soon as I was finished working. It was very convenient Great experience. I was able to drop it off quick, get to work and pick it up as soon as I was finished working. It was very convenient More
by lizb
Employees Worked With
Michael Meyer
October 16, 2017
Amazing customer service! My husband and I were searching for a car and frustrated with getting the runaround until we talked to Mike. He was straight forward and honest with w My husband and I were searching for a car and frustrated with getting the runaround until we talked to Mike. He was straight forward and honest with what he could do for us. He accepted our offer over the phone instead of making us come in for yet another meeting. We were skeptical when we got to the dealership waiting for hidden expenses and there were none. Mike was a man of his word. But that's just the beginning. We live 1 1/2 hours away and needed to get a bank check. Mike went out of his way and met us at the bank to save us a trip as well as delivering the car to us the next day. I love my CR V and am so impressed with Mike and Lundgren Honda's customer service and would recommend them to everyone. Thanks Mike! More
by Marion246
Employees Worked With
Michael Berkowicz
October 15, 2017
Awesome experience at Lundgren! My wife and I were looking to upgrade to a 3rd row vehicle. We were greeted by Charles, who was a tremendous help. He explained the various trim level My wife and I were looking to upgrade to a 3rd row vehicle. We were greeted by Charles, who was a tremendous help. He explained the various trim levels of the Pilot, which is what we were interested in. We drove the Pilot and loved it. Great experience, great no pressure environment, and knowledgable sales team! Although we were not looking to buy this particular day, we will be back soon to purchase. More
by Pilot seeker
Employees Worked With
Charles Janosky
October 15, 2017
Fluid Change Went in for oil change, and it was also time for transmission fluid and differential fluid. In and out in record time! Fast and friendly! Went in for oil change, and it was also time for transmission fluid and differential fluid. In and out in record time! Fast and friendly! More
by C Rowell
Employees Worked With
Eric Lucas
October 14, 2017
Oil change and tire rotation. All service department members were friendly and efficient. The waiting area was clean and comfortable. It took less than 1 hour for the service depar All service department members were friendly and efficient. The waiting area was clean and comfortable. It took less than 1 hour for the service department to complete the requested work. I was able to use coupons I received in the mail so I saved quite a lot on the service provided. More
by Madlin
Employees Worked With
October 14, 2017
Oil change and maintenance Excellent service as usual! The friendliness of the staff, attentiveness, professionalism, knowledge and genuine care make it a pleasure to do busine Excellent service as usual! The friendliness of the staff, attentiveness, professionalism, knowledge and genuine care make it a pleasure to do business with. The atmosphere is comfortable and the food and beverage amenities are a bonus! More
by ClaireD
Employees Worked With
October 14, 2017
Oil Change She was friendly and efficient. The waiting area was clean and comfortable. It took less than 1 hour for the service department to complete the reques She was friendly and efficient. The waiting area was clean and comfortable. It took less than 1 hour for the service department to complete the requested work. I was able to use coupons I received in the mail so I saved quite a lot on the service provided. More
by Dave
Employees Worked With
October 14, 2017
Excellent service My experience with hondor has been excellent in any complaint or service repair that i have needed. I have owned my car for over a year and the tires My experience with hondor has been excellent in any complaint or service repair that i have needed. I have owned my car for over a year and the tires are still in excellent conditions my brakes have not needed any repair. I would remind people to use the coupon book you receive when you buy your car from Honda. More
by tmatthews
Employees Worked With
I did have to take my car to the Collision Center I wish that service department would have reminded me that I had a $100 off deductible coupon from when I purchased the car.
October 14, 2017
It was a recall for my 2016 Civic A brake light needed to be re-glued to the rear window. I'm not too thrilled about a recall, but that has nothing to do with the service. Everyone was A brake light needed to be re-glued to the rear window. I'm not too thrilled about a recall, but that has nothing to do with the service. Everyone was friendly and professional (Dan took care of me). I have two small issues. They really are small: I was looking forward to using my coupon for a meal at the cafeteria. The cafeteria was closed. The other is that there were fingerprints all over the rear window after the service. It is a minor issue, but I had just finished washing the car and cleaning the windows spotless. It only took me a few minutes to clean the window when I got home. I still feel it was excellent service; just not perfect. More
by goshgarian7
Employees Worked With
The man that checked me in and was was named Dan. He was excellent.
October 14, 2017
First Oil Change Quick service. Friendly Staff!!! I was out in 41 minutes. Most time was spent with Lydia Krog when purchasing 2 cars in May. My wife and I can't say Quick service. Friendly Staff!!! I was out in 41 minutes. Most time was spent with Lydia Krog when purchasing 2 cars in May. My wife and I can't say enough nice things about her. I never enjoyed the experiences of buying a car, until Lydia. She's the Best!!!!!!! More
by Kevin M.
