Lunde's Peoria Volkswagen

Dean Minette made the process very easy. He was receptive to my requests, and very patient with my decision making process. I have children and Dean was very helpful as I balanced car shopping wit receptive to my requests, and very patient with my decision making process. I have children and Dean was very helpful as I balanced car shopping with my three year old present. The dealership was fun and comfortable which made it a very nice day for me and my kids, thanks again for the great attitudes everyone had. Nice, comfortable, patient, and accommodating even with children. More

Would I recommend this dealership? YES and already have. Things were done to make the sale and I as the customer was able to speak my mind and not just give the answers they wanted to hear. Still have a few Things were done to make the sale and I as the customer was able to speak my mind and not just give the answers they wanted to hear. Still have a few concerns over the missing piece as was told by the people in a higher position than the salesperson that it would be here in 3-4 days. I plan on making this dealer my one shop stop with a maintenance issues. I enjoyed all those who I spoke with . No matter how one pays ( I paid cash), it still takes forever and a day to buy a care. More

I am completely surprised with the service i received at Peoria VW. I have purchased a lot cars in my life and this was by far the best experience i have ever had. I first connected with Bennett who was v Peoria VW. I have purchased a lot cars in my life and this was by far the best experience i have ever had. I first connected with Bennett who was very nice and answered all my questions promptly and sufficiently. Then she turned me over to Phil who was and still is outstanding. Phil is the kind of salesperson you want to buy a car from. he is not fake or pushy. he is honest and sincere. he continues to provide me service after the sale!! Now that is something! I had such a good experience buying my sportwagen that i will definately tell my friends about it. Even the finance department did an outstanding job. Thanks to all at Peoria VW who helped us purchase our awesome car!!! More

I found a vehicle they had advertised on cars.com that had just been traded in. Xavier was very quick to answer all my questions from email, and I traveled up from Tucson to look at it that day. They we had just been traded in. Xavier was very quick to answer all my questions from email, and I traveled up from Tucson to look at it that day. They went the extra mile to detail and do some fixes on the vehicle at no additional cost to me. When the car was ready, Daniel drove the vehicle down to Casa Grande to split the travel distance with me and we finalized the sale and my trade in right there. It couldn't have been any easier. Excellent pricing value (under Blue Book), and no pressure or redirection at all. It was the easiest and most relaxed car buying experience I've ever had. Daniel even threw in a couple of VW T-shirts for my wife and I. :-) More

Arguably THE WORST customer service I've ever had. Not only did they continually tell me my car would be done tomorrow when it was not their reasoning for my $200 service being $450 is because "Volks only did they continually tell me my car would be done tomorrow when it was not their reasoning for my $200 service being $450 is because "Volkswagons are expensive". And since I am without a car, I ask them to send a shuttle An hour later I call back and they say they can't find my address on GPS and were going to call me. This shouldn't take an hour. It should take about 5 minutes to find an address. If you can't find it, you have my first and last name. I think it'd be a good idea to call. Never getting my money again. I don't recommend this business one bit. More

I was checking out the Certified Pre-Owned cars on the website and saw a Passat that I liked. The person I contacted about the vehicle was Bennet Foreman and the next thing I know she's got me working wi website and saw a Passat that I liked. The person I contacted about the vehicle was Bennet Foreman and the next thing I know she's got me working with the financing guys Dave & Dave. They set me up with the loan, I sold my old car and I'm driving the Passat within two weeks. The experience was not what I was accustomed to when I purchased my previous cars. Lunde VW makes car buying easy and efficient! I'll be a repeat customer and referrer. More

Once again I was treated with the greatest respect and Dan was very professional. I had emailed him all my questions, the vehicle I was interested in and my trade in vehicle information. When I arrived, t Dan was very professional. I had emailed him all my questions, the vehicle I was interested in and my trade in vehicle information. When I arrived, the vehicle was ready for a test drive and my loan was already pre approved. After taking the vehicle for a test drive Dan had my vehicle appraised and again I was given above bluebook value for my trade. Within one hour and fourtyfive minutes I was out the door with my new car and on my way to work. More

I decided to take advantage of the VW low financing offer and contacted several area dealers. Two responded, with Brennet being the more attentive and prompt. Upon arrival to the dealer, Bennet set me up w and contacted several area dealers. Two responded, with Brennet being the more attentive and prompt. Upon arrival to the dealer, Bennet set me up with Phil who completed the process in a low key, no pressure way. I would surely purchase again from Peoria VW. More

I found my car online, they honored the price that was noted, and that was it. Ninety minutes later, I had purchased the car and was driving home. I wasn't jerked around and wasn't passed around. Very noted, and that was it. Ninety minutes later, I had purchased the car and was driving home. I wasn't jerked around and wasn't passed around. Very upfront and friendly. More

I was always created with friendly, smiling faces. Very helpful staff. Was made to feel very welcome and was never left alone or unhelped. Jeff was a great salesman. Did not pressure in any way. Did not helpful staff. Was made to feel very welcome and was never left alone or unhelped. Jeff was a great salesman. Did not pressure in any way. Did not do the normal saleman lines only asked questions so he could find exactly what we needed. Kept in contact with us throughtout the whole process. More