Lunde's Peoria Volkswagen
Peoria, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 6:00 AM
Sunday Closed
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We were pleasantly surprised at the personal welcomes from folks we had only spoken to on the phone. The receptionist and the sales person I spoke to came over to introduce themselves even though they we from folks we had only spoken to on the phone. The receptionist and the sales person I spoke to came over to introduce themselves even though they were not directly involved in the sale. The overall dealer experience was excellent. We first shopped online, narrowed our choices, focused on fair market value for the used Jetta we were interested in and were given enough information on the phone regarding price and loan rates at Lunde to make our trip from Fountain Hills worthwhile. I really appreciated the fact that the price and terms were just as discussed on the phone. There were no surprises when we got to the dealership. I also appreciate the offer of a loaner when we bring the car back to fix the "we owe" items discussed at the time of purchase. More
Ron Carter, wonderfull smile, patient, warm and friendy and a very good listener. Product knowledge A+. Everyone is treated Like GOOD Family menbers. VW has a very user friendly approach, and a very good listener. Product knowledge A+. Everyone is treated Like GOOD Family menbers. VW has a very user friendly approach, More
My experience in purchasing my 2009 Chrysler 300 can be described as good to excellent. Daniel, Bennet, and Troy were very nice and professional, and helped us through the process. I did feel that the f described as good to excellent. Daniel, Bennet, and Troy were very nice and professional, and helped us through the process. I did feel that the finance manager was not overly friendly, and just trying to sell add ons. Not a horrible experience, but not as good as my experience with the sales department. Now for a total negative: I bought my car on Sunday. There were two appartent problems by Monday. 1) The tire light went on. When I went to Discount to have the pressure checked, I was told there was about 27 pounds in each tire. Also, the passenger side mirror cover kept falling off. I called the dealership on Tuesday morning. Mainly, I wanted them to be aware about the tire pressure so that would be something they double checked for other customers. I also wanted to know about fixing the mirror cover. The woman who anwsered the phone was TERRIBLE! I'm sorry I didn't get her name, but it was on November 20 in the morning. She kept making excuses about the tire pressure. It would have been easier for her just to say, "I'm sorry that happened, thank you for letting us know". She also seemed unconcerned about the mirror cover. The experience on the phone with this woman almost totally negated the positive image of your dealership. Follow up: (added less than 1 hour later) I just received a call from Chuck,the GM with an apology, and a promise to use this information as a training tool. Thank you, Chuck, and very impressive! More
Outstanding, honest and reliable service. Friendly and timely as well . Thank you for your service. I will refer my friends and family in the future. timely as well . Thank you for your service. I will refer my friends and family in the future. More
I want to first and foremost say that my experience with Lunde's was worth the 50+ mile drive that I embarked on to get there. I spoke with Bennet over the phone initially and she was professional, very kn Lunde's was worth the 50+ mile drive that I embarked on to get there. I spoke with Bennet over the phone initially and she was professional, very knowledgeable and friendly. When I arrived I was greeted by Rick who was also friendly, professional and very polite. He showed us the car that we came to see and we took it for a test drive. When we came back to the dealership we were greeted by Bennet and then she introduced us to Phil. Phil has a great personality and I was very pleased with his professionalism, courtesy and politeness. (We were offered water and popcorn by everyone that we encountered) The car buying process with Bennet, Phil and Rick was the most pleasurable experience that I have ever had buying a new car and I have bought about 17 in the last 20 years. (no exaggeration) I would definitely refer anyone that I know to Lunde's and to Phil in particular as he was just a really great guy that was honest and just genuinely wanted me to be satisfied with the whole car buying process. My hat is off to Lunde's for a GREAT dealership. They also partner with USAA and that is important to most people in the the US Military and I have already referred 2 of my friends to them for a car. Thank you Bennet, Phil and Rick for such great service, our next car will definitely be from Lunde's even though we live in Gilbert, and have a VW dealer 2 miles from our house. GREAT JOB EVERYONE!! (Thanks for the shirts) More
I was very impressed with everyone's professionalism and lack of pressure. I was allowed to decide what I wanted to buy and not pressured into buying a vehicle I was not interested in. Thanks Lunde's Peoria lack of pressure. I was allowed to decide what I wanted to buy and not pressured into buying a vehicle I was not interested in. Thanks Lunde's Peoria VW. Duane Togstad More
We called about a car listed on the internet. Bennett replied immediately and was helpful and friendly. We went to look at the car and were impressed by the atmosphere and customer service. We bought the replied immediately and was helpful and friendly. We went to look at the car and were impressed by the atmosphere and customer service. We bought the car, would buy a car here again, and we are looking forward to using the Service Center. More
This was the best car buying experience I have ever had. No pressure, easy to work with,considerate of my needs and got a great deal. Dean Minette was extremely knowledgeable of all aspects of my car buying No pressure, easy to work with,considerate of my needs and got a great deal. Dean Minette was extremely knowledgeable of all aspects of my car buying experience. He was the one that helped me to decide on a Volkswagen that I wanted. I would definitely recommend Dean and company to anyone looking to buy a car. Alan More
Everything from the internet sales to the actual experience at the experience was absolutely top notch. I wasn't pushed into a corner and badgered with rebuttals and other offers to get me to crack experience at the experience was absolutely top notch. I wasn't pushed into a corner and badgered with rebuttals and other offers to get me to crack and buy. Very pleasurable experience throughout the whole process. Would recommend to anybody in the market for a VW. More
By far the BEST car buying experience I have ever had. Everything was smooth and effortless. I was not trading in a car... when I asked the best way to get to the dealership from Tucson... they offered t Everything was smooth and effortless. I was not trading in a car... when I asked the best way to get to the dealership from Tucson... they offered to send a car and driver down to pick me up and get me there. To me that is unheard of customer service. The total time from me arriving at the dealership till I was on the road back to Tucson in my DREAM car was an hour... hour and fifteen minutes at the most! That and a couple t-shirts to boost!!! way to go Lunde VW! More