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Lunde's Peoria Volkswagen

Peoria, AZ

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413 Reviews
At Lunde's Peoria Volkswagen, we are pleased to be serving our region as a Phoenix area VW dealer. Our dealership is comprised of a variety of new and previously owned Volkswagen models that will give all of our customers the chance to find the perfect fitting model for them. Our Volkswagen dealer serving Phoenix is also always offering specials and coupons on select models to extend great saving opportunities to our customers. To learn more about our dealership give us a call at (623) 552-4829 today! A Dealer You Can Trust. www.peoriavw.com Want to learn more about Lunde's Peoria Volkswagen just do a google search for Peoria Volkswagen Reviews.
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8801 West Bell Road

Peoria, AZ

85382

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Showing 413 reviews

January 13, 2013

So I recently went on a mission to find my daughter her first vehicle. I am adamently against car salesmen because they are dishonest and decieving. (living with one for about 8 years taught me that ) She More

by melmrtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bennet Foreman, Rick Doschadis
January 11, 2013

I found the vehicle online, so dealt with Bennet on that end, then with Daniel when I got down to actually make the deal. Everything went well, although I felt that Bennet might have made up the sudden phon More

by PennyMcKinlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Bailey, Bennet Foreman
Jan 15, 2013 -

Lunde's Peoria Volkswagen responded

Thank you for sharing your story with us as we truly value customer feedback. We are sorry that you left with the impression that we are just “typical car salespeople” as our number one priority is not only to meet, but exceed, customer expectations. We have left 3 voice messages for you and do hope to connect so that we can offer our sincere apologies. In speaking with the Sales Consultant you worked with, what may have seemed like a tactical move was actually the truth; we did have another customer interested in the vehicle but since you contacted us first we wanted to be sure that you had first pick. We only meant to do right by you, not upset you. Please contact our General Manager, Chuck, at your earliest convenience as we would like to learn more about your visit and answer any questions you may still have regarding the paper work you filled out. We look forward to hearing from you.

January 04, 2013

I'm torn. They weren't too interested in selling me a Routan but I bought one the same day, different dealer. They are nice though and probably good to deal with if they take you seriously enough. This i More

by mpetrovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Brizar, Daniel Bailey, Bennet Foreman
Jan 15, 2013 -

Lunde's Peoria Volkswagen responded

Thank you for offering us this feedback. We look forward to assisting you with all of your upcoming service needs. We apologize for any frustration we may have caused during your last interaction with Xavier. We apologize if there was any miscommunication along the way as our records show Xavier sent the requested information 20 minutes after your e-mail came in to us. Please contact our General Manager, Chuck, to discuss your concerns further as we are eager to learn what we could have done better to meet your needs.

January 02, 2013

Being a first time car buyer I was a bit nervous after hearing so many horror stories about friends and family horrible experiences. I found the car I was looking for on Auto-Trader and contacted Peoria V More

by jammer88ny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bennet Foreman
December 30, 2012

Our friend, Mark Miller works at this dealership, and went in with us on his day off to make sure we found suitable cars, and were taken care of. We sure were taken care of! After we found 2 used cars, M More

by dmsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Miller
December 19, 2012

Ty was awesome, but Brad was very short with me when I asked about pricing details. I had gone through my credit union for a used car loan and needed Brad to send some documents (with my details as well a More

by alexis.martorellomorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2012 -

Lunde's Peoria Volkswagen responded

Thank you for reaching out to us and providing us with an opportunity to hopefully earn both your trust and respect. We have never had a complaint like this about Brad; we apologize for the experience and will be using your feedback to provide further training and coaching. We can’t tell you how very sorry we are that your information was e-mailed to someone else. A human error was made when typing in your e-mail address; we were just as stunned to learn that the accidental e-mail address was actually a real e-mail and did not bounce back. Had the e-mail not gone through we would have notified you. Our General Manager, Chuck, has tried calling to apologize and we do hope to speak with you and let you know just how sorry we are for any frustration and worry we may have caused.

December 17, 2012

Ron waS very easy to work with. Trustworthy, knowledgable and courteous. Would recommend him and this dealership to anyone looking to buy a new or used VW. More

by toddoxley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 04, 2012

I am very pleased that I went through Peoria VW to buy my new car. I found myself talking about the dealership more than the car! I recommend that you try them out first before going to another dealership More

by swingnsandman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 04, 2012

I leased a new Passat and Jeff was very helpful, honest and valued my time. He also demonstrated the blue tooth for my phone and the features on the car that I was not familiar with. More

by jimferrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 03, 2012

Very pleased with the whole experience! Bennet was quick to respond to my inquiry online, and dean took care of me at the dealership. Both were friendly, and very helpful! More

by AdamCarroll
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennet Foreman
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