Lunde's Peoria Volkswagen

Doug Luoma and Lunde's VW are THE VERY BEST we've dealt! Doug's knowledge, honest and no Hard sell mumbo jumbo were awesome to deal with and reinvigorated faith that there are still honest car salesmen in t Doug's knowledge, honest and no Hard sell mumbo jumbo were awesome to deal with and reinvigorated faith that there are still honest car salesmen in the industry. He and Lunde's VW will be our first stop when we look for our next vehicle. Doug is proof that purchasing a car doesn't have to be synonymous with a visit to the dentist! Mike K More

Lunde's knows how to sell cars! Who would have ever thought a car could be purchased in less than 60 minutes? From working out a deal on the phone with Bennet Foreman, and then meeti Who would have ever thought a car could be purchased in less than 60 minutes? From working out a deal on the phone with Bennet Foreman, and then meeting our salesperson, Jake Surby, and financial manager Nathaniel Fraley, we closed on the deal in less than 30 minutes, and they came in lower than the Tucson dealers! Jake took another 10 min or so to fully explain all the features of my '14 Jetta GLI and ensure my complete satisfaction. Brad Thompson, the sales manager, gave me his card, thanked me for buying from them, and said to call for anything. After a less-than-relaxing 2-hour drive from Tucson, I was immediately put at ease when Jake greeted us out front and then brought us into the showroom. It is obvious this is a family run business and not part of some huge conglomerate. Very relaxed atmosphere and no pressure for the extras. After this experience I realize that the Tucson dealerships (all makes) band together to stick it to their customers. Lunde breaks down all barriers and has one goal in mind; to make sure their customers are completely satisfied. By the way, Jake, who is only 19, demonstrated more knowledge about my car than the three salespeople I dealt with in Tucson, all of whom were in their late 50's. This young man has a bright future. More

We were looking to purchase a new car I was looking to purchase the Volkswagen Touareg R. Before arriving to Lunde's Peoria I went to a different Volkswagen and Mercedes Dealership. The c I was looking to purchase the Volkswagen Touareg R. Before arriving to Lunde's Peoria I went to a different Volkswagen and Mercedes Dealership. The customer service and overall experience was outstanding compared to the other two dealerships. Chip Rooney's knowledge on the Vehicle was extremely helpful which assisted in deciding which vehicle I wanted, He was spontaneously fair when it come to pricing and trading in my old vehicle. I really appreciated the great service we received at The Lunde's Peoria dealership and i am highly satisfied with the vehicle i purchased. More

My husband and I had a lease that was about to expire in a few months and we began our discovery period for a replacement vehicle. Our discovery period was an excruciating experience of different dealershi a few months and we began our discovery period for a replacement vehicle. Our discovery period was an excruciating experience of different dealerships spewing out rudeness, arrogance, untruths, competitor name calling, immense pressure to sign on the dotted line and perpetual unwanted contact even after we said no, we were not interested. We were so disgusted at what we'd been finding; then a friend encouraged us to give one last dealership a try, Lunde Peoria Volkswagen. I suspect out of sheer exhaustion we decided to heed the suggestion and make the trip over to Lunde. We cannot tell you how glad we are that we listened to our friend! Pulling into Lunde's parking lot was a real experience for the eyes...they had a lot of vehicles to look at. Walking into the dealership building was like stepping into the past as it was well lit, very bright and clean AND decorated with old VW vehicles from the past, which had a very charming appeal. The representative that greeted us was so low pressure it was almost ridiculous; we kept waiting for the strong-arming to begin and it never did! Mr. Carter was such a pleasant man to speak with who knew his product. We looked at a couple of vehicles before honing in on the Tiguan and test drove one. It had been a number of years since we had owned a VW product and after getting behind the wheel and feeling the quality of construction, quiet interior and the hum of the turbo-charge as the Tiguan accelerated onto the freeway...we found ourselves wondering why we hadn't thought about looking at Volkswagen sooner! After the test drive we talked about options and then pricing, We promised ourselves that we would not be pressured into signing on the spot and guess what? This dealership did nothing to pressure us in any way, as a matter of fact they gave us a copy of the quote, which was straight forward, nothing hidden as far as costs. They sent us home with the Tiguan brochure and assured us that if any questions came up we could call. Wow, what a trip this was - to be able to look, test drive and go home armed with information to make an informed decision. We called the next day and by the time we got to the dealership the vehicle was already detailed and the paperwork process went off without a hitch, no pressure and we were done in record time! Lunde Peoria Volkswagen did everything right. We are so impressed with their personnel and level of customer appreciation - the sales rep even called us a couple days after we picked up the Tiguan to see if we had any questions! A+ to Lunde Peoria Volkswagen for a pleasant, that's right I said PLEASANT, no hassle, no pressure car buying experience. It was also so very nice as a woman to be treated with equal footing to my husband during the entire buying process. We are absolutely loving the Tiguan and Lunde! Likely this is the only dealership we will deal with when the time comes for another vehicle. If you are in the market for a new car or a great used car, you owe it to yourself to go see Ron Carter at Lunde Volkswagen...he will make a believer out of you too! More

I visited this dealership after using True Car. I was tremendously impressed with Doug's knowledge and genuine desire to help me with my car buying experience. I test drove 2 vehicles and was not pressur tremendously impressed with Doug's knowledge and genuine desire to help me with my car buying experience. I test drove 2 vehicles and was not pressured in any way. Doug wanted to ensure I was absolutely happy before making another move. I bought a 2014 VW Jetta Sportswagon TDI and am very happy with it. The service didn't end there. Doug made sure we were very comfortable with all vehicle instrumentation and operational controls before leaving. I had to make a follow up call on a registration issue and he rectified it immediately. This is truly the BEST dealership and salesman I have ever dealt with..EVER! Thanks Doug and thanks Lundes Peoria!! Ray and Renee More

I have one complaint and it is with the service dept. I went in to get some touch-up paint while waiting for my for my Jetta to be serviced and they were sold out. The woman at the counter said she was ord went in to get some touch-up paint while waiting for my for my Jetta to be serviced and they were sold out. The woman at the counter said she was ordering my color and would call me when it arrived, but it has been 3 weeks and still waiting, no call. Not to mention I live over 50 miles away from your dealership and dropping by is a bit of out of my way.... So, what to do? go to another dealership for my paint? Other than that ...you guys are awesome....thanks More

My husband and I saw a Fiat in your lot; and we were interested in buying it, but I must say we were not excited about the "whole car buying experience"..... UNTIL we came in and spoke to Randell. We interested in buying it, but I must say we were not excited about the "whole car buying experience"..... UNTIL we came in and spoke to Randell. We had the BEST experience buying a car ever!! We ended up buying the Fiat and I am thrilled!!! Your whole team was amazing! Trust me, both my husband and I are in retail and we speak to a lot of people and both of us will recommend your dealership for sure every chance we get. Thank you soooooo much for making buying a car actually fun!! No hassles, no pressure, just great service! Thanks again. We will be back for sure! Rhonda and Jeff More

This car buying experience has been by far the best car buying experience. Jeff was very helpful, courteous, and a no pressure salesman. We felt very welcome by all the staff. We will be in the market f buying experience. Jeff was very helpful, courteous, and a no pressure salesman. We felt very welcome by all the staff. We will be in the market for another vehicle in the near future and will seriously consider returning to your dealership and would love to work with Jeff again. Thank you so much for every thing. More

What an awesome purchasing experience . Lunde is clearly received the #1 ranking in customer service cause they truly deserved to . Dean , was a pleasure to work with from start to finish and I'm honored t received the #1 ranking in customer service cause they truly deserved to . Dean , was a pleasure to work with from start to finish and I'm honored to recommend him to anyone In the market for a new or used vehicle. Thanks Lunde, team for an awesome experience !! You have won my business for life , other dealerships could learn a few things from you folks. More

I have bringing my 2009 (Sleigh) into Lunde's VW for the last fewyears. All I can say they are GREAT. I have been an VW enthusiast most of my adult life and my Family has owned over 30 VWs. We are a Vol the last fewyears. All I can say they are GREAT. I have been an VW enthusiast most of my adult life and my Family has owned over 30 VWs. We are a Volkswagen Family . Even now there are two 62 rag tops ,a 70 and a 69 bettles. When I come in I meet other fans and we talk VW. Everyone is nice and treat you like family. It is fun to get my service done at Lunde's Peoria Volkswagen. Santa Fred Santa in Arizona LLC. More