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Lugoff Toyota - Service Center

Lugoff, SC

4.9
206 Reviews

206 Reviews of Lugoff Toyota - Service Center

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August 26, 2022

Professional, polite and knowledgeable. clean. Every one there seems to go out of their way for you. More

by Whn106
Recommend Dealer
Yes
Employees Worked With
Ralph Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Thomas Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service techs
August 20, 2022

I’m very pleased with Tommy my service advisor. He is always courteous and knowledgeable. Even furnished me a loner while I was receiving service! More

by close1137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

100,000K inspection on Camry. Pre appointment with MR Hancock for 0930. Precisely 0930 tech drove car into service bay, Tech placed plastic cover over driver's seat & paper l More

by Cricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Service was great as usual. Service Department was courteous and kept me informed on the status of my service. More

by edcaba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Knowledgeable, fast, they fixed the problem. They were diligent about getting back to me to inform me of what they found with my 2012 Prius. The dealership is even close to where I live! More

by Candace
Recommend Dealer
Yes
Employees Worked With
Rusty Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

People are great people and easy to deal with and are really helpful when need something took care of More

by Pedropowell56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Sales Reps, Service Employees, Management, GREAT ATTITUDE! Very experienced EVERYONE! Extremely prompt when needing help or servicing vehicle. And most of all, ALWAYS GREAT COFFEE!!!! More

by bromleyjoann@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton, Dalton. And Manager
June 24, 2022

The customer service department has good leadership and teamwork among its members . They are friendly and Satisfactory in their performance More

by Armie.n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Collins
June 23, 2022

Had to have AC system replaced normally I do not take to dealerships for service however Lugoff Toyota was honest offered the best warranty for the repair and was able to get me in. I did pay a little more More

by kchurchwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Very helpful and thoughtful to work with. Explain everything so you can understand what they are saying. More

by Hunter
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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