Lugoff Toyota - Service Center

5000 mile check up I received a call from the dealership to schedule my 5000 mile checkup. After I made the appointment, I mentioned that I might be interested in step u I received a call from the dealership to schedule my 5000 mile checkup. After I made the appointment, I mentioned that I might be interested in step up bars for my truck. When I got to the dealership, Tommy Hancok was efficient and got my truck back to the maintenance area quickly. I checked with parts and Eric had a printout ready for me with step up options and prices. While I waited, I had a nice conversation with Tommy Lee and Cody DeBruhl about how fair they were about price and trade in when I purchased my Tacoma from them in June and Ira Thomas was also very thorough and quick with financing. Great dealership. Great experience More

Most Honest and Reputable!! My service was so wonderful, I hugged the Service Representative. I was about to cry, because I expected the worst and got the best! Awesome!!!! My service was so wonderful, I hugged the Service Representative. I was about to cry, because I expected the worst and got the best! Awesome!!!! More

Honest, patient and professional We have had great experiences with both a lease and a purchase process. The leasing process took a little longer because it was a first time experienc We have had great experiences with both a lease and a purchase process. The leasing process took a little longer because it was a first time experience and everyone was very patient with all our questions and concerns. Bottom line: we left each time with a new vehicle and everyone from sales, management, finance and service has been terrific! Jamie Gardner went over and above to be sure we got what we were looking for. For the first service on my new vehicle, I expected to be there for a while but got to work on time! More

Poor Service and Service Manager I have a 2004 Toyota Tacoma extra cab 4x4. Went in for an oil change and was charged almost $60.00 dollars. When I went out to get into my truck my gl I have a 2004 Toyota Tacoma extra cab 4x4. Went in for an oil change and was charged almost $60.00 dollars. When I went out to get into my truck my glove box was open and was also broken. All the contents in the glove box was in the floor of the truck. There was grease on the driver side door panel of the truck and on the outside of the door. Spoke to the service manager about it and he was very rude and offered no help in the matter. I then spoke to the general manager and was offered a refund on the oil change. This is very poor service on the person that performed the work and on the service manager for not taking care of the customer. More

Great experience People were very knowledgable and helpful. Took me out of my 08 and put me in a 2016, i have no complaints. Overall i had a good experience. People were very knowledgable and helpful. Took me out of my 08 and put me in a 2016, i have no complaints. Overall i had a good experience. More

NOT HAPPY WITH THE AFTER SERVICE OF THE VECHILE Tommy Lee was my sales person who was great. Ira Thomas was my sales person who was great. As far as the service department I have little faith. I pur Tommy Lee was my sales person who was great. Ira Thomas was my sales person who was great. As far as the service department I have little faith. I purchased a 2010 Chev traverse that some one had traded in. The service department didn't do a good job on checking the vechile out. The air was not working and I had to pay for some of that cost. The kicker was the timming belt/chain needs to be replaced. I got the extended warranty. I took my car to Capitol Chev where I'm with out a car and was told that I could get a loner with I took it when I called Megan she said NO they would not give me a loner for this.Its like once you signed it's no longer there problem. More

I stopped to have my bluetooth connection checked. Tommy Lee was knowledgeable and gracious and knew just what to do to help me with the bluetooth situation. He fixed the problem immediately. He tr Tommy Lee was knowledgeable and gracious and knew just what to do to help me with the bluetooth situation. He fixed the problem immediately. He treated me kindly and professionally. More

Service At this location, the manager Treavor reames, and his staff, provided and ensured excellent customer service to the end. My husband went for an oil c At this location, the manager Treavor reames, and his staff, provided and ensured excellent customer service to the end. My husband went for an oil change and received great hospitality from the beginning to the its completion within 1 hour. More

Fixed my Ford when the Ford dealership would not I had just had my F150 serviced at the Ford Dealership across from Lugoff Toyota. When I left the dealership, the service engine light came on. I went I had just had my F150 serviced at the Ford Dealership across from Lugoff Toyota. When I left the dealership, the service engine light came on. I went back to the Ford Dealership and they said I would have to bring my truck back another time. I drove over to Lugoff Toyota Service Department, they immediately took my vehicle in, found the problem and had me on my way in about thirty minutes. What great service! Thanks! More

You get a great service at a great price. All Service consultants are great with the customers, well mannered, and very efficient and clean. I recommend Toyota of Lugoff SC to everyone. consultants are great with the customers, well mannered, and very efficient and clean. I recommend Toyota of Lugoff SC to everyone. More