Lugoff Toyota - Service Center

The service department has always been friendly and very helpful. I try to see Tommy because he always explains things well and if possible gives me options. helpful. I try to see Tommy because he always explains things well and if possible gives me options. More

Always courteous, friendly and am greeted by name. Pulled into the Service Area and was greeted immediately, by name, by Jesse James. Having been in management for 25 years, I know how important this Pulled into the Service Area and was greeted immediately, by name, by Jesse James. Having been in management for 25 years, I know how important this aspect is to customers. Only reason I gave a 4 to the quality of work ( and I'd really give it a 4 1/2 if I could) was that my passenger seat was left in the reclining position. Have no idea why this would have happened. I was in and out for my 10,000 mile service in a very short amount of time. More

Good service. Very pleased to be able to get a courtesy vehicle to get to work. Cost of repairs seemed reasonable. Pleasant to deal with. vehicle to get to work. Cost of repairs seemed reasonable. Pleasant to deal with. More

Six month check up. I have only 3000 miles in six months, so my check up was tires rotated and all level of fluids checked. I don't put a lot of mileage on my Sienna. I have only 3000 miles in six months, so my check up was tires rotated and all level of fluids checked. I don't put a lot of mileage on my Sienna. More

ALWAYS HELPFUL & as timely as possible. Tommy H. Is above expectations!!! He explains what to expect & anticipation of cost & time nevertheless for the repair or parts!!! expectations!!! He explains what to expect & anticipation of cost & time nevertheless for the repair or parts!!! More

Very good service. Tommie is a great service manager. He explained every detail of Service rendered. He updated me as to the progress being made to my car. He further explained what my next visit would incl explained every detail of Service rendered. He updated me as to the progress being made to my car. He further explained what my next visit would include. Great personality. More

Jesse James was service advisor. Very nice knowlwdgeable and helpful. Quote was correct. Knew problem well was able to order part and have work finished the next morning and helpful. Quote was correct. Knew problem well was able to order part and have work finished the next morning More

The experience is always refreshing and very professional. I have purchased all of my vehicles at this dealership and will continue to do so in the future.the service department and the professi professional. I have purchased all of my vehicles at this dealership and will continue to do so in the future.the service department and the professional service are second to none. More

All appeared okay until out on the street it became apparent that the hood was not properly closed and it started bouncing up and down until we could stop and properly close the hood. Also someone in t apparent that the hood was not properly closed and it started bouncing up and down until we could stop and properly close the hood. Also someone in the service department turned tg gr rear door off so it would no longer operate automatically. More

I have been a customer of Lugoff Toyota for many years. They have always been friendly, considerate, dependable. My many dumb questions have always been answered with patience and kindness. Also, customer They have always been friendly, considerate, dependable. My many dumb questions have always been answered with patience and kindness. Also, customer waiting area is very nice. More