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Lugoff Toyota

Lugoff, SC

4.8
2,249 Reviews
Lugoff Toyota is a locally owned dealership in the greater Columbia area. We are a community minded business in a small town atmosphere that gives service to our customers in a manner that is "Always Fast, Fair and Friendly".
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878 Highway 1 S

Lugoff, SC

29078

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Showing 2,249 reviews

August 09, 2021

Another wonderful experience in the Service Department. Very professional and efficient. All the Service Department Staff is amazing. Leanne Thompson More

by leanne0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Service advisor knowledgeable and great to deal with. The service personnel seem to be genuine and helpful, with a desire to help his clients with their needs More

by Jimmysheorn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rusty Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse James
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by Jhein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coral
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

I have been coming to this Toyato shop for at least 3 years. Tommy Hancock has been my representative. Excellent I must say. Very impressive worker. Yes as long as he is there it is a joy to work with hi More

by gvlparran22@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

Excellent Dealership!!! Very professional and friendly staff. I give my Thanks to Noah and Ralph😁 I Love my 2021 Toyota Camry❤️❤️ Toyota Lugoff is the Best!!! More

by tpatterson9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Thompson, Heather Hagan
July 21, 2021

I can't recall a bad experience, just excellence. The service team had been consistently helpful and not pushing extra services, though so keeping me informed. I like to wrench on most of my 4Runner's n More

by 101stAir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Swofford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I recommend ensuring all of the faces are next to these rating options. Without it you will loose data or get bad results. Worst case, the wrong employee will be blamed for some issue and you'd never know they had the wrong guy.
Jul 21, 2021 -

101stAir responded

I recommend you ensure you have all of the front office (sales, service etc.) employees faces beside their name and rating selection in order to ensure you are receiving good data. Worst case scenario, a customer rails against the wrong employee because they had the wrong picture.

July 17, 2021

Great experience with Tyrone and all the other Toyota employees! Thanks for the great service and getting me in the car I’ve been dreaming of. More

by Jetset501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody DeBruhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

Outstanding service !Ian, the service representative, Outstanding service ! Ian, the service representative, provided excellent assistance and was extremely personable. The absolute best service I More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Collins
July 17, 2021

Tommy Hancock excellent service advisor and wait time reasonable dealership service department does not answer telephone but yet requires an appointment for service several days to set up an appointment More

by Jazzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Always courteous and pleasant. Work is done to my complete satisfaction. Waiting area is comfortable and clean. Bathroom neat and clean. Personnel greet in a friendly manner. More

by 247grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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