Lugoff Toyota

Our sales person was very helpful and a pleasure to work with buying a car. All my questions were answered and I was very satatified with the results that came from my experience with the sales person. We with buying a car. All my questions were answered and I was very satatified with the results that came from my experience with the sales person. We recieved a great price along with customer service that even brought some extra paperwork to my home for me to sign. Sales person was very friendly and treated us like family. I was very impressed also at the speed that we came to an agreement on the contract. All in the exprerience that I had with the sales person and the dealership was a very freindly, fast and fair service. It was a pleasure working with the sales person and dealership that I would not have a problem to shop them always. More

I would like to take the time to write a review of my latest experience of buying a new car with Lugoff Toyota. I was looking for a car that day and knew exactly what type of car I wanted and the price I latest experience of buying a new car with Lugoff Toyota. I was looking for a car that day and knew exactly what type of car I wanted and the price I was willing to pay. I had been to several other Toyota dealers during the day and this was my last stop.I had thought I might check the other dealers just to see what they had to offer. I was not pleased with the ones that I visited that day and there were 3 or 4. I had previously bought several cars from the Lugoff dealership over the years and had always been very pleased with the service that I had gotten from the service dept. Robbie Hunter had always made my service apts prompt and as convenient as possible. The quality of work has always been excellent. As I was looking around the car lot , I was approached by Alicia Branham and knew I liked her right away.I enjoyed talking to her about the Camry's and she was very helpful in any questions that I had. The customer service was excellent, she was very friendly and had great overall experience in what we talked about. I told her the price that I wanted to pay for my camry and she made it happen. Alicia has contacted me several times by phone and mail to make sure I am happy with my car. I do appreciate this contact and the service that I got with her! My husband and I are def Toyota buyers and both appreciate the customer service, quality of work, friendliness,and overall experience of Lugoff Toyota. Of course, the price had to be right for us. Thank you, Donna Tunstill 1020 Walters Lane Columbia , SC 29209 More

Alicia was highly recommended to me by my neighbor who had just purchased a new car and had a great experience in dealing with her. I already had a specific SE Highlander in mind, with and without cert had just purchased a new car and had a great experience in dealing with her. I already had a specific SE Highlander in mind, with and without certain details, and Alicia went out of her way to find that particular car for me. When we found out that a critical detail ( burl wood ) was going to be added at the dealership she phoned me to come see it before it was applied. I am an interior designer and she knew how picky I am. It was not acceptable and she again searched for a Ltd edition that had exactly what I wanted. So she actually found 2 cars for me!! It was a pleasure to work with her. If I buy another Toyota I will certainly ask for her again !! More

Very good experience. Thankful I was able to be financed. Sales team worked really hard to get me financed. They showed me a car that I was interested in but yet able to afford. I traded my taho financed. Sales team worked really hard to get me financed. They showed me a car that I was interested in but yet able to afford. I traded my tahoe for my new vehicle which I received a fair trade in price. I was really happy with the whole exchange. More

Thanks to Ralph Harper, we now own a 2011 Prius. Ralph was very helpful in explaining the "operation" of the prius. Ralph tried to give us the best deal possible, however; we know there is not much you ca was very helpful in explaining the "operation" of the prius. Ralph tried to give us the best deal possible, however; we know there is not much you can do about the "pricing". Ralph was also very friendly and to seem to be a very honest person. I would highly recommend Ralph to my friends. More

What a beautiful, sunny day! With expert help from What a beautiful, sunny day! With expert help from Ralph Harper, I purchased my 4th Toyota. I am very happy with the transaction and thrilled with What a beautiful, sunny day! With expert help from Ralph Harper, I purchased my 4th Toyota. I am very happy with the transaction and thrilled with my new Rav4. I was warmly greeted and promptly shown the vehicle I ultimately bought. Ralph listened my needs and terms, and then went about the task of diligently working it all out. How refreshing not be told I wanted something else; Ralph listened, delivered, and I left a satisfied customer. Just the way its supposed to happen! Professional, knowledgable staff, like Ralph, are the reason I have been both a new sales and service customer of this dealership for the past twenty-odd years. They're nice people. Ralph made my purchase simple and hassle free! H Summer More

This dealership made us feel at home and the no pressure was the key. It had a very friendly atmosphere and customer service was outstanding by Trevor, Tom and Samer. We were waiting on a new Highlander to was the key. It had a very friendly atmosphere and customer service was outstanding by Trevor, Tom and Samer. We were waiting on a new Highlander to come in and the day it came in Tom called us. We really appreciated Tom working with us. Trevor was outstanding in his presentation to us on the features of the car. His laid back manner made us feel extremely comfortable and it was a pleasure working with him. Samer is outstanding in his job. He explained every option to us and his sense of calmness made it very easy to sign all the necessary papers we had to sign. More

Ralph Harper was my sales representative. He was great we visited one day and then went to see another vehicle at another dealer. He left us with the feeling that if we weren't satisfied at the other dealer visited one day and then went to see another vehicle at another dealer. He left us with the feeling that if we weren't satisfied at the other dealer we would be welcomed back to Lugoff Toyota. Well, we weren't satisfied with the vehicle at the other dealer and came back to Lugoff Toyota to buy. Everyone from the dealership was friendly and helpful. We never felt pressured. That is a good thing! I would definitly recommend this dealership to others and have already. Kyle Harmon More

i have purchased seven new vehicles in the past 20 years the visit to lugoff toyota was the most pleasant of all. i would recomend them to anyone i am sure i will be a return customer thanks for everything the visit to lugoff toyota was the most pleasant of all. i would recomend them to anyone i am sure i will be a return customer thanks for everything Trevor&Samer I am looking forward to visiting your service department More

I went back to this dealership because of our prior dealing with them. They are a home town dealership and make you feel like your business really matters. I went in to see Clyde about a used tru dealing with them. They are a home town dealership and make you feel like your business really matters. I went in to see Clyde about a used truck. He gave us the same courtious service as he did when we purchased a new Camry. I told Clyde what I was willing to pay and he said he would see what he could do. When he came back to inform me they could not do what I was asking, but said the finance dept (Samer) had a couple other options available. After listening to what was available, it was not what I was looking for so I thanked Samer for trying and informed him that maybe I would look at something else. He asked me if there was anything particular I had in mind and he would give me some ball park figures. Initially I thought the figures where high so he called Brad in to see if he could do anything with the numbers. When the numbers were close he called for Clyde to take us out to the truck and go over it with us. Once again Clyde was very helpful! How many other dealerships can you go to that you can tell them the terms are unacceptable and they still treat you with courtiousy and respect. I would not hesitate to recommend them to anyone. My daughter recently had her vehicle serviced there and received the same treatment. Not that it should matter, but her vehicle was not even purchased from them. Cudos to the entire dealership. Roger More