
Lugoff Toyota
Lugoff, SC
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Tyrone was a pleasure to work with. He is very respective, knowledgeable, and patient. He took his time and did not rush me into making a decision. He made my car buying experience very stress fre respective, knowledgeable, and patient. He took his time and did not rush me into making a decision. He made my car buying experience very stress free.Tyrone has a personality that makes you feel like you have known him for many years. He takes his time and make sure he understand your needs. I was able to get my bottom line where I wanted and Tyrone was able to get me some comfortable monthly payments. I will tell everybody I know to come to Lugoff Toyota to see Tyrone Davis!!! More
This is the third vehicle that we have purchased from the Lugoff dealership. The individuals that we encountered during our purchase of our 2014 Toyota Camry were truly professional and took the time to care Lugoff dealership. The individuals that we encountered during our purchase of our 2014 Toyota Camry were truly professional and took the time to care for our needs. Trevor, our sales representative, was an absolute professional who proved loyalty to both his employer and us, the consumer. This is a difficult task, however, he managed to pull it off. Trevor and Erika were impeccable during the financing portion of the vehicle. All paperwork was properly and expertly handled. Both Ralph and Matt also represented the dealership with pride and were right there ready to give any explanations, if needed, or simply there to just hold a conversation with you while waiting. The dealership shows a genuine concern for the people they service and I highly recommend making your next purchase there. They are real people looking to provide a quality experience for your next purchase or lease. More
This is the fifth Toyota Camry I have purchased from Lugoff Toyota. I have always been happy with the service I get from these folks, but this time they realy took it to another level. It was quite simp Lugoff Toyota. I have always been happy with the service I get from these folks, but this time they realy took it to another level. It was quite simply the most satisfying car-buying experience I have ever had--and I've been buying cars since 1962. The entire experience, which took no more than two hours from walk-in-the-door to look to walk-out-the-door a buyer, was more like a long cup of coffee with an old friend. And the main reason for this was the comfortable, yet professional, demeanor of Ira Thomas. This young man is remarkable. I can honestly say he had more top-of-the-mind knowledge of the actual product than any salesman I have ever encountered. He answered every question in clear detail so that after a 30-minute conversation I knew which car I wanted. The only thing left was to negotiate price. And here's where the next level of management stepped in. A quick meeting with Matt Baker assured me of a satisfactory outcome, which was quickly aided by Ralph Harper, who actually sold me the car I was trading in. To be honest, Ralph was the main reason I came back again to Lugoff. My experience with him last time was a definite bring-you-back moment. Ralph is the kind of valuable player for any organization who is very low key but is always the guy who makes the pieces fit in the end. So I am very happy with my fifth Camry from Lugoff. But I am even more pleased with the actual friendship I now have with Ira and Ralph. Make no mistake, folks, this young man Ira Thomas is one of a kind, and I hope Lugoff does everything in its power to keep him in the family. He makes the whole car buying experience a genuine pleasure. As a customer of Lugoff, I could not be happier. And I will tell everyone I know about it. More
Great experience. Alicia and Ralph were very professional and knowledgeable ! Would purchase another car from this dealer in the future! Well worth the drive from my home when another dealer is professional and knowledgeable ! Would purchase another car from this dealer in the future! Well worth the drive from my home when another dealer is closer. Highly recommended! More
When we purchased our 2013 Toyota Rav4 this weekend, we had the pleasure of working with Erika Mcfarland for our purchase transaction and extended warranty needs. Working with her was a very positive expe had the pleasure of working with Erika Mcfarland for our purchase transaction and extended warranty needs. Working with her was a very positive experience and her enthusiasm and customer service skills are a big plus for the dealership. We found her to be very knowledgable of the products she offered and extremely articulate in explaining the differences. She is very sincere and a good friend. More
This car was dented on the front right side when a truck backed up into it while in the dealership lot. The collision damaged the entire front area above the right tire and a litte of the passenger door. Bu backed up into it while in the dealership lot. The collision damaged the entire front area above the right tire and a litte of the passenger door. Buyer beware, this dealer has not reported that damage to CARFAX. On top of that, they INCREASED the price of the vehicle, instead of lowering it. Shady business practice, in my opinion, makes you wonder what other sneaky things they do when no one's looking. I WOULD NOT recommend them to anybody. More
I needed a car immediately and found the one I wanted advertised on the Internet. Merriska was the first friendly face I saw at the dealership that morning. She knew exactly what I wanted and guided me t advertised on the Internet. Merriska was the first friendly face I saw at the dealership that morning. She knew exactly what I wanted and guided me through the sales experience. She was professional and knew her product. It seemed like I had known her a long time; she was very personable. I had a very positive experience and closed the deal at a great price. I will be back. More
Everyone at the dealership worked very hard to earn our business. From the Sales folks to Financing. Walt and Alicia were great to work with. They were very quick to answer any questions we had and were v business. From the Sales folks to Financing. Walt and Alicia were great to work with. They were very quick to answer any questions we had and were very knowledgeable about the Rav 4 we purchased. Trevor Reams went above and beyond to get us the best financing deal possible. Just an overall great experience. More
I came to the dealer ship for an oil change, while waiting for my truck we walked around and notice a Honda cross-tour. We spoke with Merrlslka Lee she were very patience with us because i wasn't su waiting for my truck we walked around and notice a Honda cross-tour. We spoke with Merrlslka Lee she were very patience with us because i wasn't sure if that's the car for us. Mrs. Lee offer us to test drive other vehicle to compare if i choose to buy another vehicle this dealer ship and Mrs. Lee would be the first place and sales person i'll deal with. Willard Cunningham. More
From the moment we drove on the parking lot, we were greeted with a smiling face, and the very friendly voice of Mrs. Alicia Martin. She was very helpful in finding the car we were looking for, assiste greeted with a smiling face, and the very friendly voice of Mrs. Alicia Martin. She was very helpful in finding the car we were looking for, assisted us during the test drive, and answering all questions. More