Lugoff Toyota

This is the fifth Toyota Camry I have purchased from Lugoff Toyota. I have always been happy with the service I get from these folks, but this time they realy took it to another level. It was quite simp Lugoff Toyota. I have always been happy with the service I get from these folks, but this time they realy took it to another level. It was quite simply the most satisfying car-buying experience I have ever had--and I've been buying cars since 1962. The entire experience, which took no more than two hours from walk-in-the-door to look to walk-out-the-door a buyer, was more like a long cup of coffee with an old friend. And the main reason for this was the comfortable, yet professional, demeanor of Ira Thomas. This young man is remarkable. I can honestly say he had more top-of-the-mind knowledge of the actual product than any salesman I have ever encountered. He answered every question in clear detail so that after a 30-minute conversation I knew which car I wanted. The only thing left was to negotiate price. And here's where the next level of management stepped in. A quick meeting with Matt Baker assured me of a satisfactory outcome, which was quickly aided by Ralph Harper, who actually sold me the car I was trading in. To be honest, Ralph was the main reason I came back again to Lugoff. My experience with him last time was a definite bring-you-back moment. Ralph is the kind of valuable player for any organization who is very low key but is always the guy who makes the pieces fit in the end. So I am very happy with my fifth Camry from Lugoff. But I am even more pleased with the actual friendship I now have with Ira and Ralph. Make no mistake, folks, this young man Ira Thomas is one of a kind, and I hope Lugoff does everything in its power to keep him in the family. He makes the whole car buying experience a genuine pleasure. As a customer of Lugoff, I could not be happier. And I will tell everyone I know about it. More

Great experience. Alicia and Ralph were very professional and knowledgeable ! Would purchase another car from this dealer in the future! Well worth the drive from my home when another dealer is professional and knowledgeable ! Would purchase another car from this dealer in the future! Well worth the drive from my home when another dealer is closer. Highly recommended! More

When we purchased our 2013 Toyota Rav4 this weekend, we had the pleasure of working with Erika Mcfarland for our purchase transaction and extended warranty needs. Working with her was a very positive expe had the pleasure of working with Erika Mcfarland for our purchase transaction and extended warranty needs. Working with her was a very positive experience and her enthusiasm and customer service skills are a big plus for the dealership. We found her to be very knowledgable of the products she offered and extremely articulate in explaining the differences. She is very sincere and a good friend. More

I needed a car immediately and found the one I wanted advertised on the Internet. Merriska was the first friendly face I saw at the dealership that morning. She knew exactly what I wanted and guided me t advertised on the Internet. Merriska was the first friendly face I saw at the dealership that morning. She knew exactly what I wanted and guided me through the sales experience. She was professional and knew her product. It seemed like I had known her a long time; she was very personable. I had a very positive experience and closed the deal at a great price. I will be back. More

Everyone at the dealership worked very hard to earn our business. From the Sales folks to Financing. Walt and Alicia were great to work with. They were very quick to answer any questions we had and were v business. From the Sales folks to Financing. Walt and Alicia were great to work with. They were very quick to answer any questions we had and were very knowledgeable about the Rav 4 we purchased. Trevor Reams went above and beyond to get us the best financing deal possible. Just an overall great experience. More

I came to the dealer ship for an oil change, while waiting for my truck we walked around and notice a Honda cross-tour. We spoke with Merrlslka Lee she were very patience with us because i wasn't su waiting for my truck we walked around and notice a Honda cross-tour. We spoke with Merrlslka Lee she were very patience with us because i wasn't sure if that's the car for us. Mrs. Lee offer us to test drive other vehicle to compare if i choose to buy another vehicle this dealer ship and Mrs. Lee would be the first place and sales person i'll deal with. Willard Cunningham. More

From the moment we drove on the parking lot, we were greeted with a smiling face, and the very friendly voice of Mrs. Alicia Martin. She was very helpful in finding the car we were looking for, assiste greeted with a smiling face, and the very friendly voice of Mrs. Alicia Martin. She was very helpful in finding the car we were looking for, assisted us during the test drive, and answering all questions. More

being that i live in lugoff it was very convenient for me to have a Toyota dealership in the area i love Toyota. the customer service was fast and friendly. merrisika was very nice and informative in help me to have a Toyota dealership in the area i love Toyota. the customer service was fast and friendly. merrisika was very nice and informative in helping me select my vehicle. Trevor was very patient and did his best to make sure i would have affordable car payments. every staff member that saw me was willing to help me if i needed help. and merrisika made me feel like i was more than just a customer she is a great sales person . i really enjoyed the experience and the great service and my new car!!!! i even recommended lugoff Toyota to a few friends of mine thanks lugoff Toyota for everything. More

From entering the dealership i felt the vibe from Meme!!! She was amazing in helping me find the perfect car i needed!! She even met me halfway to pick up the car when they had to fix an issue with the front She was amazing in helping me find the perfect car i needed!! She even met me halfway to pick up the car when they had to fix an issue with the front tires! She was like a breath of fresh air!! I don't know how to thank you enough... Jennifer made sure i was satisfied and had pleasant visit.. Keep shining girls.... - Adam G More