Lugoff Ford

Donny, Troy, Rich and Heather great to work with. Fast, Friendly and Fair holds true for Donny, Troy, Rich and Heather. Had a great experience with them. The only reason I did not walk out after my Fast, Friendly and Fair holds true for Donny, Troy, Rich and Heather. Had a great experience with them. The only reason I did not walk out after my encounter with Chris Hardin was the hard work that Donny, Troy, Rich and Heather had put in. I felt like they were truly friendly and fair. I wrote another review just on Chris. Unfortunately I can not recommend this dealership because of the rudeness of Chris Hardin. If it was just the other sales team mentioned I would be glad to recommend them. My first day looking I made it clear I was not purchasing and Troy was very helpful and not pushy he answered my questions and let me look at a couple of different vehicles. Second visit I worked with Donny and he let me test drive a truck and look at an additional one he was very friendly and professional. He was very knowledgeable about the truck I was looking at. On the third visit Rich let me take the vehicle home over night to fell the ride, let my wife see it, and to fit car seats in it. Once returning the purchase process was as to be expected. I hate that I left the dealership with a bad taste because of one individual. On a high note I did get the vehicle I wanted at what I feel was a fair price. I am disappointed that this will be the last time a purchase a vehicle from a local ford dealership and will have to travel because of one rude employee (a Business Manager really). I do want to say thanks to Donny, Troy, Rich and Heather I am enjoying my new truck. More

Outstanding Job I tell you what I had best experience at a dealership then I have ever had . I found a truck online. JC called me back with all the information plus I tell you what I had best experience at a dealership then I have ever had . I found a truck online. JC called me back with all the information plus some. I stop by on my way home from Atlanta. JC helped me with another truck I liked. I had to go but JC got everything ready for me when I came back the next day. I was in and out. I will only buy my vehicles from JC and Lugoff Ford from now on. More

Could not have gone better!!!! I've bought many new cars in my life and I will have to say that this was the best experience my wife and I have ever had in purchasing a new car. Sup I've bought many new cars in my life and I will have to say that this was the best experience my wife and I have ever had in purchasing a new car. Super friendly staff, very knowledgeable about the product and very sensitive to our needs...what we wanted in a car and our budget limitations. We will definitely be going back for our car and truck purchases in the future and also recommending Lugoff Ford to our friends and family. More

First baught car! It was a breeze. Brian and everyone else really made this place an enjoyable experence. I definitely recommend this place to everyone and first time b It was a breeze. Brian and everyone else really made this place an enjoyable experence. I definitely recommend this place to everyone and first time buyers. :) I love my KIA! More

Do NOT waste your time I saw an F150 on their website priced at 40,713. Talked with Salesperson, through email, and offered an out the door price of 39,500. This was a cou I saw an F150 on their website priced at 40,713. Talked with Salesperson, through email, and offered an out the door price of 39,500. This was a counter offer after he sent me an email that said "39000+tags, taxes, and fees?" So the next day we drove 40 minutes to the dealership and before we drove the truck I also mentioned the price of 39,500 out the door.... During the test drive salesman said "yes we price our cars/trucks very competitive on the internet to get people to come out to Lugoff". I now see why he said this. We got back to the dealership after the test drive and he comes back with a price of 43,700. We then proceeded to get up and walk out. Was asked from one of the managers why we were walking out. I do not play games... If you quote me a price then hold to what you have said. EVERYONE needs to know how these clowns operate. So, then I drove another 40 minutes back home. Thanks for wasting my time Lugoff Ford. More

Best Customer Service in Lugoff. Let me start off by saying I am nervous about buying new vehicles. With that being said I arrived at lugoff ford by reputation alone I knew they were Let me start off by saying I am nervous about buying new vehicles. With that being said I arrived at lugoff ford by reputation alone I knew they were a good dealership but I had no idea how good they actually were. The selling point for me was when the manager Stuart Faulk dropped everything he was doing and personally showed me around the lot going over the vehicle options that were the best for my family. He made it so easy for me to make a decision and he gained my trust wholeheartedly. I love my new truck and can't wait to get another one in a few years. Thanks Stuart and lugoff ford. More

Escape the hassle Bought a new Escape, these guys were awesome, once the deal was struck, they did everything to meet my expectations. Thank you all at Lugoff Ford Bought a new Escape, these guys were awesome, once the deal was struck, they did everything to meet my expectations. Thank you all at Lugoff Ford More

They did the One Sigle Request I Had!!! And Then MORE!! When my mom said she was in the market for a new car/truck for retirement, I said FORD is the only way to GO! Mom has been delivering mail and drivin When my mom said she was in the market for a new car/truck for retirement, I said FORD is the only way to GO! Mom has been delivering mail and driving her personal vehicle on back road, country roads, mostly dirt roads for 26 years. She has got through all makes and models over this time span. for the past seven years she has had a Japan made car and drove S@#T out of it, fell in Love with It and wanted a new SUV of the same make, until she drove the New Ford Explorer, for the first time at Lugoff Ford!! I have always been a strictly Ford Only owner and with the sales personnel at LUGOFF FORD, my Mom Did The One Request I Had!!!! They Made Her Leave With The Single Greatest Smile, I have ever in my 38 years SEEN!!!! I have always been extremely protective of my MOM from salesmen taking advantage of her because she is a Woman!!! I am here to TELL YOU ALL, that the employees of LUGOFF FORD are Very True, Real, Professional, and Honest people!! They did not try to take my mom for a fool and treat her like the other car dealerships in the Columbia and Lexington area.... My mom did the one thing I wanted from the Sales Reps.... SHE LEFT WITH A NEW FORD EXPLORER AND A BIG SMILE FOR THE DEAL THESE GUYS AT LUGOFF FORD GAVE HER!!!!! Ray Bristow, Glenn Gardner, John Hill and Richard Andrews are by the most, greatest men to have met my mom and sold her a car!!!!!!!! EVER!!!! Thank you Gentlemen for being REAL MEN and Mommas Boys!!! David S Moore and my mom Debbie More

Quick & Painless After dealing with dealerships that tried to sell me what I didn't want I was starting to get frustrated. I called Lugoff Ford and told them what I wa After dealing with dealerships that tried to sell me what I didn't want I was starting to get frustrated. I called Lugoff Ford and told them what I wanted and they had it waiting for me when I arrived. They knew what I wanted and never even thought to sell me anything more. It made my car buying experience much easier. Their dealership is 100 miles from my house and it was better to drive to them than it was to go to the dealership down the street. I will consider them on my next purchase! More