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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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June 22, 2021

Fast and courteous and even a follow up call to make sure my visit was excellent. More

by Preacherscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Jun 22, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

June 08, 2021

Quick, accuracy, professional & Friendly everything customers want in purchasing & servicing, they know my name when I drive in and are very personable like they have known me for years More

by GREG.GORDON1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
Jun 08, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us, Greg! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

June 03, 2021

From start to finish was a nice experience. I bought the truck from rock hill Gmc but have let y’all do the service sense new More

by Knitup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis Stanley
Jun 03, 2021 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business, Davis and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

May 29, 2021

2500hd truck. Did not rotate tires or fill def fluid at first service. We also haven't heard back on the side obstacle detection control module sop that was supposed to be ordered. Service member stated i More

by Elderscharles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Advisor was Todd
Jun 16, 2021 -

Lugoff Chevrolet Buick GMC responded

Charles, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send me a message with your contact information so that I can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Trevor Reames, tdreames@gmail.com

May 26, 2021

The staff is very customer focused and friendly. Would recommend this dealership to my family and friends. Thank you all at the dealership for your stunning customer service. More

by harleyrider.ds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
May 27, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

May 26, 2021

Kristen is amazing!! She was very professional and kept me up to date almost everyday on everything that was happening to my truck. Thank you Kristen. More

by Nelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen in service
May 27, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you, Nelly, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kristen here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

May 18, 2021

They were prompt and very knowledgeable about my vehicle. They were also kind and polite. They fixed my truck in a timely manner at a fair price More

by ROSILLIETAPASCUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Thompson
May 19, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

May 17, 2021

Love the service everyone was real polite The mechanics were real nice very friendly would recommend others to get their car serviced thanks a lot More

by LIN.RAWLINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None , Robbie Wilson, Philip Triplett
May 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

May 15, 2021

My service was done in a timely manner. The staff was very courteous and helpful. It was my first visit with them but probably not the last. I have no issues with returning for service. More

by not1toforget
Recommend Dealer
Yes
Employees Worked With
Kyrsten
May 16, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

May 13, 2021

Amazing staff! Kept me informed and very helpful! Reasonable prices also! Service rep was a brand new guy and was so nice! They got me in right away! Referred me to shop that could help where they co More

by MYYEAR4FUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New guys first day there!
May 14, 2021 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

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