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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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October 17, 2021

Service department has lots of room for improvement. Amanda Rue saved my experience there and is the only reason I ended up purchasing a vehicle there. Treat her right, she’ll be recruited out of th More

by BRENDASTARNES1
Recommend Dealer
Yes
Employees Worked With
Other Employees : The young lady answering the phone in the service department was rude with both conversations I had with her. , Robbie Wilson
Oct 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, Brenda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

October 15, 2021

The young lady who checked me in was very nice. She went over my paperwork at checkout and explained everything that was checked during my oil change and tire rotation and balancing. She was very profession More

by 21mercerd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Lady
Oct 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

October 15, 2021

Great Customer Service. The only issue that wasn’t satisfied was the backup sensor beeps. I will have to review my manual for directions. More

by Kmccoywilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but she was very helpful
Oct 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

October 13, 2021

Kyrsten was kind and understanding. The service was completed in much less time than competitors in the area. The service was great! More

by mcleod1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyrsten
Oct 13, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear Kyrsten and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

October 12, 2021

One of the best experiences ever. Robbie keep up the good work and you will grow!! More

by ONTHEWATERFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Oct 12, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for Robbie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

October 03, 2021

Every employee was very professional and kind. I will continue to use lugoff Chevrolet for my car needs. Please tell Trevor that I’m not mad at him(he will know what this means) lol More

by Chelsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review, Chelsea! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Trevor to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. We're always happy to help. Trevor Reames, tdreames@gmail.com

October 02, 2021

Staff is professional, service is great. Waiting area could use an upgrade in furniture and snacks More

by DARROWPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Oct 03, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to leave us your feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

October 01, 2021

Repair the work very quick and my truck is running good. I’m very please with there work. More

by Jordanwd64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Oct 03, 2021 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you, Jordan. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come. Trevor Reames, tdreames@gmail.com

September 30, 2021

Everyone one there is very nice and professional. They were able to fix my car and best of all were able to tell me that most of it was under warranty! Gray explained everything very well and got it fixed More

by candy west
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wilson
Oct 01, 2021 -

Lugoff Chevrolet Buick GMC responded

We are very happy to hear that Gary and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

September 29, 2021

Prompt and friendly service staff. Waiting time for repairs was faster than I anticipated. Heritage Lugoff will always have my business for my service needs. More

by Jmorris51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Stephens
Sep 30, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

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