Back

Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

Sort by
November 25, 2021

Amazing service staff hands down! In and out in great time. Was a faithful Jim Hudson patron but that has changed now.. Thanks Lugoff Chevrolet! More

by ROBBIE.WILSON2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Nov 26, 2021 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you, Robbie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

November 24, 2021

I was there for my car pulling towards left and this was 2nd time i came in 2 days and after working for 2 hrs again, i just got it back same way with no change in problem and was told that it is done. I am More

by JATIN_PHYSIO84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer represtative at service desk was rude and not know how to talk to customers., Robbie Wilson
Dec 11, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Trevor Reames, trevorreames@lugoffchevrolet.com

November 24, 2021

Amazing customer service, awesome quality of work. Listen to my concerns. Fix the car as close as new as possible More

by Bkgreatday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wilson
Nov 26, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

November 23, 2021

The dealer ship was able to take care of my problem after the second time bringing my truck back. My sister stated great customer service More

by ALISA LUCAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Nov 23, 2021 -

Lugoff Chevrolet Buick GMC responded

Alisa, Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

November 23, 2021

My husband’s truck would not start. We were able to get the vehicle jump started. They took us right in and diagnosed the issue. They had us rolling again in a short time span. I would highly recommend L More

by Joycew6555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Nov 23, 2021 -

Lugoff Chevrolet Buick GMC responded

Joyce, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

November 22, 2021

The service writer was top notch, she had all the answers and put up with cranky face like a champ. Thank you for fixing my pick up. More

by Johnsonivan3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name, she’s not pictured and she should be.
Nov 22, 2021 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

November 21, 2021

Kirsten in the Service Dept did a fantastic job of keeping me informed and working with the Service Manger Robbie to take care of me and my vehicle. Kirsten’s professionalism, demeanor, and follow up More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten, Robbie Wilson
Nov 21, 2021 -

Chris responded

Kirsten in the Service Dept is a touchdown! Her professionalism and excellent customer service made my experience great!

November 20, 2021

Nice, professional and very time efficient. Facility was clean and they were able to get both of my cars done within a few hours. More

by urfavnurse_rainey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girl at the counter
Nov 21, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

November 19, 2021

We Are traveling stopped for oil change very helpful staff. Problem with GM rewards. But did not receive a receipt More

by Navy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown but helpful, Joe Akshar
Nov 21, 2021 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

Nov 21, 2021 -

Navy1 responded

Thank you

November 19, 2021

Thanks to the service department for getting me in and out promptly. Always a pleasure to see my favorite salesman Ramik! See you guys next service date! More

by shb310
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Nov 21, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad Ramik was able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

...
38
...