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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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January 09, 2022

Was disappointed in that it took 3 visits to get my Buick fixed right. I would not bring my car to you if I had to drive a long distance the next day. More

by Katyl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Kyrsten Grebe
Report | Print
Jan 09, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, Katy, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Trevor Reames, tdreames@gmail.com

January 09, 2022

Take the time to find out what the problem was and with a reasonable cost thanks. More

by hawathar.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyrsten Grebe
Report | Print
Jan 09, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

January 07, 2022

Excellent service. Associates are very nine. Had me in and out fast. I recommend anyone in the area to take their vehicle there for service. Price I was charged for oil change and tire rotation very reaso More

by Catmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kierston
Report | Print
Jan 07, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

January 06, 2022

They were very helpful , fast and efficient. I recommend there service to everyone who has a buick ,Chevrolet ,gmc. More

by Smarrcj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe
Report | Print
Jan 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

Jan 07, 2022 -

Smarrcj responded

Thanks for your service !!!!

January 05, 2022

Lugoff Chevy is the best dealership I've ever gone to for service, I never worry about being overcharged or unnecessary repairs done to my vehicle. You can rely on them 100%. More

by jacksonrobert564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe
Report | Print
Jan 05, 2022 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

January 05, 2022

Great customer service, polite, and always find time for me to get serviced within my schedule. More

by Timothy.patrick91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyquan Davis, Kyrsten Grebe
Report | Print
Jan 05, 2022 -

Lugoff Chevrolet Buick GMC responded

Timothy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

January 05, 2022

Great service department. Great staff , I recommend Lugoff Chevrolet to anyone who asks where I go for service. More

by av8tor64d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyrsten Grebe
Report | Print
Jan 05, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. Kyrsten and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

January 04, 2022

WENT IN WITH A SICK CAR, ROBBIE AND HIS STAFF TOOK CARE OF ME. THANKS GUYS! A1 SERVICE More

by ONTHEWATERFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Report | Print
Jan 04, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

January 03, 2022

I have brought my Buick in 2 times so far for oil leaks. It is still leaking. I am taking it back for the 3rd time. I am not happy! Should I take it to a different mechanic. More

by Katyl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony, Joe Akshar
Report | Print
Jan 20, 2022 -

Lugoff Chevrolet Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Trevor Reames, tdreames@gmail.com

December 31, 2021

I received awesome service on my vehicle. I am satisfied with the price I paid. More

by Thomas.rousejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in the service department.
Report | Print
Jan 02, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to leave us a five-star rating, Thomas. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

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