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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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February 25, 2022

The staff was very professional and offered top of the line service. Thank you for that. More

by dewaynejenkins2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 28, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

February 25, 2022

Prompt, courteous, friendly service. We were going to be stranded if not for the help provided by this dealership. Thanks Lugoff Chevrolet Buick GMC! More

by tbking49
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 28, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

February 23, 2022

I always receive great service and Robbie is always keeping me informed and provides excellent customer service. More

by Dfoltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 24, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that Robbie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

February 22, 2022

This dealership has been very friendly, accommodating, and knowledgeable throughout my car buying experience and maintenance. More

by kristianahunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Stephens, Joe Akshar, Robbie Wilson
Feb 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Kristian, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

February 22, 2022

My car went in for an oli change. Gary was fast and efficient. I will go back. More

by GOLFSBADLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! Gary and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

February 19, 2022

I came in for an oil change. The service manager greeted me with such enthusiasm you would have thought I was the owner’s wife. He was so professional but most of all he was just More

by Phyllis Dye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure of the tech that showed me how to adjust my clock., Joe Akshar
Feb 19, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your kind review, Phyllis. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

February 18, 2022

Excellent customer service. Service Department took care of everything I needed for my auto promptly, and treated me with the most respect. I really appreciated that. More

by Wendy Sciaino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 19, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, Wendy, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

February 17, 2022

Tony and his team are great communicators, always a pleasure doing business with Keith and all of his service personnel More

by jbridn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 19, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

February 17, 2022

My Truck was Towed to your shop on December 21st where it sat until Jan 31st. I understand parts take time but my truck was not even brought into the shop until Jan. 24th to even begin the work. More

by Surfsidemillers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Davis, Robbie Wilson
Mar 06, 2022 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear about your experience, and wish circumstances were different. I understand your frustrations, as we have had times of extreme frustrations with not only the congestion of vehicles, but parts as well. There have been several times we have had extreme delays when it comes to parts arrivals. The entire supply chain has been affected by several things during the past couple of years, and in this situation I wish that the factories and suppliers had were as free flowing as they once were in the past. Trevor Reames, tdreames@gmail.com

February 14, 2022

Robby and his guys are usually great with their service. I’m not sure what caused this experience but it has definitely been difficult. I put my truck in their care Tuesday morning to fix ongoing issues and More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Mar 03, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, Chris, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Trevor Reames, tdreames@gmail.com

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