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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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May 19, 2022

I was able to be driven back home to wait while my vehicle was being serviced. Once completed they picked me up and I continued my day. All of the guys there are super nice and gave me excellent car More

by VMB0329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Whalen
May 23, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

May 17, 2022

Overall great experience. Service was impeccable. Hannah was so a pleasure. This was my first time visiting and I was impressed with the professionalism of everyone that I c More

by ERNEST DONALDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah , Austin Stephens
May 18, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

May 16, 2022

The manager of this dealership is horrible and needs to be replaced. Other than Trevor everyone else in there has been nothing but nice. More

by beccaparker2011
Recommend Dealer
No
Employees Worked With
It was a female
May 19, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Trevor Reames, tdreames@gmail.com

May 11, 2022

They had me in and out within the time frame that they quoted me and very courteous More

by JT1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

May 11, 2022

Great to work with. Hanna the service technician, very professional and understood our maintenance requests for our vehicle. She also took time to research our vehicl More

by David Fuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna. 5 stars
May 12, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our service department. We're glad to hear they delivered such a great experience! Trevor Reames, tdreames@gmail.com

May 10, 2022

Fast & professional service. Hanna the lady at the service desk does an excellent job. Very pleasant & professional More

by crthompson1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna
May 11, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

May 10, 2022

This is the third time I have used this dealership, once for scheduled maintenance and twice to add an accessory, and all three times the service department was polite, professional, and competent. This dea More

by CGipson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
May 11, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

May 10, 2022

EVERYONE WAS VERY NICE AND SUPER HELPFUL. KEPT ME UPDATED ON THE STATUS OF MY OIL CHANGE. More

by Dymediva30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

May 08, 2022

Staff was great. Appointment time was convenient and prompt. Service was timely and accurate. The end. More

by WCOX2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
May 09, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

May 06, 2022

The severice at Lugoff Chevrolet was excellent from the service desk to the sales department everyone was so kind and respectful can't wait until the next visit thanks everyone for the great service More

by Brooklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wilson, Joyce Whalen
May 09, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

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