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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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June 07, 2022

Everyone in the service department was friendly and answered our questions as needed. Will be back. More

by Cgay1970
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jun 08, 2022 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

June 06, 2022

Awesome dealership! Always great service! General Manager, Service attendants and Salesmen as well as Technicians are polite and knowledgeable. More

by MARCHELDWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Stephens, Heather Hagan
Jun 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you. We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

June 01, 2022

Car has been in shop for 3 weeks and was never offered a loaner car. The warranty company you use has been a joke. I definitely would not recommend to anyone to use your dealership. More

by Katyl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Jun 05, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly. Trevor Reames, tdreames@gmail.com

May 27, 2022

TJ was super nice and helpful. He’s great to work with. I liked that I could use a coupon since I’m coming from Columbia. More

by ellisonrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ - 5 stars
May 31, 2022 -

Lugoff Chevrolet Buick GMC responded

Rob, Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. TJ and our team appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

May 24, 2022

Hannah in your service department was wonderful to work with,and very pleasant personality. This is exceptional to what you are looking for in your company! More

by MIKEGOOGE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Campbell
May 24, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

May 23, 2022

All the staff, at this place are friendly, informative, and very professional.Great service visits More

by Carolyn wright0612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the guy’s name, but he was great
May 24, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review, Carolyn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

May 22, 2022

Great job. Great people. Kept me informed. But took 4 days to fix. I realize 1day for part. So 3 days to fix. But still a good job More

by TRUCKGANG71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna in service department , Robbie Wilson
May 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

May 22, 2022

Super friendly. They were understaffed but we're completely upfront about it with me. They told me it would be the end of the day for my car. I was worried I might g More

by c.harveyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah
May 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

May 21, 2022

Robbie and his crew were great, and kept their word on a guaranteed completion date More

by TRUCKGANG71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
May 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

May 20, 2022

I was able to get my A/C fixed for Chevy Camaro It runs great and I couldn’t be more satisfied More

by Gibbs369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
May 23, 2022 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

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