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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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August 01, 2022

I like bringing my vehicle to this location. I get great service from a very knowledgeable staff. More

by DAVENUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Aug 01, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

July 31, 2022

The technician was quick with exchanging my airbag that had a recall. Will use this car dealership More

by jeremilo8l
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Aug 01, 2022 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

July 26, 2022

they were extremely fast and started working on my truck a week earlier than expected. More

by cwarrants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 27, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

July 23, 2022

The staff are pleasant and efficient. We didn't have an excessive wait time. God bless you Susie More

by mtssgs@truvista.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember , Austin Stephens, Joe Akshar, Robbie Wilson
Jul 23, 2022 -

mtssgs@truvista.net responded

Its corect

July 23, 2022

The service department took care of my vehicle sooner than anticipated. The price was about 1/3 of my expected charge. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business, Frank, and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

July 20, 2022

They were extremely fast and helpful with my service! They helped with smiles on their faces! More

by Hannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 20, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

July 20, 2022

Easy to get appointment. Work done promptly. Friendly courteous staff. Customer waiting area can use some cleaning g and care. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Stephens, Robbie Wilson
Jul 21, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

July 14, 2022

The dealership was very helpful with the problem I was hearing coming from my engine. Great job fixing the problem. More

by Greghjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 14, 2022 -

Lugoff Chevrolet Buick GMC responded

Greg, Thank you! Robbie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

July 14, 2022

They are very busy and will most likely need some help to make your turn around quicker More

by Dwayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Jul 16, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

July 14, 2022

The work was good and did the work on time. The waiting room was also clear. More

by JOESCOTT2640
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jul 16, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

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