Lugoff Chevrolet Buick GMC - Service Center

The service team got me in and out very quickly. Both service writers had a pleasant attitude and were very helpful! Both service writers had a pleasant attitude and were very helpful! More

This is the third time I have used them and they have been great every time been great every time More

I have a 2018 GMC Sierra with some thing like 75,000 miles plus on her. I started to have a vibration about every 5 seconds. I was thinking my torque converter as going bad. Dealer ship new the probl miles plus on her. I started to have a vibration about every 5 seconds. I was thinking my torque converter as going bad. Dealer ship new the problem, I guess this is a common issue especially for the 8 speed transmission which I have. They scheduled me for a transmission flush at 9 AM said it would take 3 hours. I did not get the vehicle until 5 PM. I was shocked at the price over $500. The vehicle is working fine now. Hope it continues. More

It's fine still waiting on a part supposed to have been ordered 6mo should ordered 6mo should More

Friendly and knowledgeable staff who made sure to make my family and I were comfortable while waiting for an oil change that took no time, Great price I will definitely bring my Cadillac back here… I recomme family and I were comfortable while waiting for an oil change that took no time, Great price I will definitely bring my Cadillac back here… I recommend this business More

I ordered Weather mats for my 22 Buick from GM. It was not too long til time for oil chg so I scheduled the oil chg early so I did not waste a 50 mile trip for just mats. They called to say mats ca It was not too long til time for oil chg so I scheduled the oil chg early so I did not waste a 50 mile trip for just mats. They called to say mats came and I told him I would wait to get them so I could schedule the oil chg. I called to verify the mats were there a few days before. They said yes. When I went they changed the oil but had sold my mats but said they will order more. So that made me have another trip. Right before Christmas. More

Dealer done a great job. Took a little longer then expected cause computer couldn't find the codes, but once they got it they fixed it in no time. Also fixed an recall issue Took a little longer then expected cause computer couldn't find the codes, but once they got it they fixed it in no time. Also fixed an recall issue I didn't know about. Great work. More

Outstanding dealership to work with, clean and courteous people. Will choose them again in the future. people. Will choose them again in the future. More

I purchased a new Silverado on 10-6, it broke down on 10-28. Your dealership couldn’t get me in til 11-2 and had my truck until 11-21. I completely understand that mechanical failures happen, thus the 10-28. Your dealership couldn’t get me in til 11-2 and had my truck until 11-21. I completely understand that mechanical failures happen, thus the warranty, what I do find unacceptable is that I use my truck for my business and dealership would not provide a loaner vehicle capable of pulling a trailer, so I was left essentially unemployed for 3+weeks. To add insult to injury my 1st payment was due and made while sitting at your dealership 😡 I also never received any updates about truck unless I inquired in person, in fact the only phone call I ever received was that it was ready to be picked up in 11-21. Complete lack of customer service, and has made me question my brand loyalty, as I’ve purchased 3 new Silverados over the last 5 years. I went into the sales department after my truck had been there for 2+ weeks to see about a similar used truck(lower optioned than mine) so I could get back to earning an income, and your Sales Manager came back with a proposal of me going and additional $9000 in debt, bc I quote(my truck had low trade in value bc it wasn’t functioning properly, and they didn’t know when the repair parts would arrive) 😡 More

My Express left me stranded 100 miles from home. This was the closest dealer. Had it towed to Lugoff Chevrolet and they were able to work it in to their schedule. Other dealers told me it would be This was the closest dealer. Had it towed to Lugoff Chevrolet and they were able to work it in to their schedule. Other dealers told me it would be 3 weeks for an appointment. I had the van back, fixed, in a little over 1 week. Nice people! Thanks for the help! More