Lugoff Chevrolet Buick GMC

Spent time with Jim Beckert. Very helpful, answered all of my questions. I really enjoyed working with him. Highly recommend you go to him for your next car. of my questions. I really enjoyed working with him. Highly recommend you go to him for your next car. More

Jim was very helpful. He listened to us and really cared about our vehicle. He even took notes to be sure he didn't forget anything. He was awesome. about our vehicle. He even took notes to be sure he didn't forget anything. He was awesome. More

Lugoff Chevrolet, delivered par excellent customer service, and followed up to confirm my satisfaction! Shout out to Brayan, David and Justin for accommodating and not pressuring this seamless purcha service, and followed up to confirm my satisfaction! Shout out to Brayan, David and Justin for accommodating and not pressuring this seamless purchase. More

I bought at lugoff Chevrolet Buick GMC as I support buying local and American made autos. These people are my neighbors and treated me with friendliness, respect and professionalism. As a senior woman buying local and American made autos. These people are my neighbors and treated me with friendliness, respect and professionalism. As a senior woman I relied on their opinion and knowledge. I have recommended them to friends and work contacts. More

I had the pleasure of speaking with Mr.Jefferson at the Chevrolet dealership in Lugoff South Carolina.. Mr Jefferson was very knowledgeable and professional. He had the patience to speak with me on differe Chevrolet dealership in Lugoff South Carolina.. Mr Jefferson was very knowledgeable and professional. He had the patience to speak with me on different vehicles. They have a great selection of new and used vehicles. I appreciate the honesty that was given to me. If you are looking for a great deal and a professional and honest salesman, speak with Mr. Jefferson at the Chevrolet dealership in Lugoff South Carolina. He is highly recommended. More

I have been with Chevrolet for years. I purchased my truck thru Jefferson Brown 9 years ago, He is very informed on the vehicles that he sells. I have also been a service customer for a very long time. truck thru Jefferson Brown 9 years ago, He is very informed on the vehicles that he sells. I have also been a service customer for a very long time. More

Quick Service and a comfortable waiting area. I booked my appointment online, and was confirmed over the phone. I had no wait when I arrived, and the service was and a comfortable waiting area. I booked my appointment online, and was confirmed over the phone. I had no wait when I arrived, and the service was completed quickly. More

My visit to Lugoff Chevrolet was overall one of the worst experinces I have ever had at a dealership. Initially the visit was okay at best, I had arranged my deal over the phone with a sales attendant and af experinces I have ever had at a dealership. Initially the visit was okay at best, I had arranged my deal over the phone with a sales attendant and after getting my offer in writing I proceeded up the next day. This is when things started to go south. The staff, although friendly, gave an impression of incompetence. What should have been a simple trading of keys and signing of paperwork took multiple hours to complete. At the time they were not busy, had maybe one other customer inside and had no excuse to take as long as they did. Now I will say other dealerships I have given my business to were not the quickest, but still much quicker than Lugoff. After leaving the dealership with my new to me vehicle I thought it was over, boy was I wrong. This dealership took an entire month to send the pay off check to my previous lender. I attempted calling multiple times, and was sent to voice-mail each time. After finally getting in touch with a manager, he related to me that the vehicle would be paid off, after another week went by it still was not paid off. They waited until the day that my payment was due, on the vehicle that I did not even possess anymore, to pay it off. My second complaint is that I have still yet to receive the title to the vehicle I purchased. They advised me that there would be a slight delay due to DMV/COVID-19 precautions, but it has been 2 months. Seriously, 2+ months, and I do not have paperwork showing that the vehicle I paid for belongs to me. Before anyone makes assumptions that a lien holder would keep my title, I just want to make it clear that I used positive equity to pay for the entirety of the vehicle. I strongly reccomend anyone to look into previous reviews, many have the same complaints I do. Avoid this dealership if at all possible. Also they want you to leave a review on Google for them ASAP, DO NOT DO THIS. Wait until all paperwork has been 100% processed and everything is done and over with prior to leaving any kind of feed back. More