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Lugoff Chevrolet Buick GMC

Lugoff, SC

4.3
1,034 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,034 reviews

September 03, 2020

I came in for an oil change, and was notified that tire rotation was also due. I had them rotate tires, plus they did their multi point inspection. I was still back on road quickly without having to wait More

by TAGLIAFERRIJOHN02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis Stanley
Sep 04, 2020 -

Lugoff Chevrolet Buick GMC responded

Hello, Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

September 02, 2020

Polite, willingness to consecrate a deal, win-win, everyone involved were helpful and patient. The buying process took a little longer than expected, but the results met the resolve. More

by tchtn56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Mackey, Justen Whitesel
Sep 04, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David, Elliot, and Justin met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

August 31, 2020

Brayan did an excellent job as a sales person. Very informative about the vehicle and took time to make sure we understood all of the features. Thanks to Brayan for his help. More

by keithlwilliamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brayan Acevedo
Sep 01, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

August 30, 2020

The service department has had a significant reduction in customer service since the dealership changed hands. The people who were the service writers were knowledgeable and courteous. The new people are no More

by MRG1947M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Davis Stanley
August 27, 2020

They were very friendly and welcoming. They give very professional service. They have excellent customer service and I would definitely recommend them to family and friends. More

by taylorm200975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Campbell
Aug 27, 2020 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you, Taylor. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

August 27, 2020

Eager to work with you and give you the best deal they can. Made me feel at home and comfortable. I would definitely purchase from them again. More

by jonesmilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Mackey, Justen Whitesel
Aug 27, 2020 -

Lugoff Chevrolet Buick GMC responded

Hello, It's fantastic to hear that David, Elliot, and Justin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

August 27, 2020

It was good , we bought a used SUV a Buick enclave. Only it took all day. Everyone was friendly and hospitable, Yes we will come back to buy another car . Not now More

by Pennybrown669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayan Acevedo, Davis Stanley
Aug 27, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you, Penny, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

August 26, 2020

Misdiagnosis and poor service from the beginning. Communication poor. I have purchased probably 8 vehicles in the past 3 years from this dealership. The service department is terrible across the More

by mrscoolcare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Davis Stanley
Sep 13, 2020 -

Lugoff Chevrolet Buick GMC responded

We are sorry to hear of your experience and apologize for any inconvenience. If you wouldn’t mind reaching out to us directly, we would like to learn more and see what we can do to turn this around for you. Thank you for your time, and hopefully, we can get to the bottom of this soon. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

August 25, 2020

I was serviced quickly and given the correct information in timely manner. The staff were pleasant and wore their mask. The location was easy to find and plenty of space to pull into the lot. Rahimik McDona More

by annagrace803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Stanley
Aug 25, 2020 -

Lugoff Chevrolet Buick GMC responded

Anna, We are very happy to have provided you with such a positive experience working with Rahmik! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

August 20, 2020

Everything was smooth from start to finish. Customer service was on point and the price of my vehicle was exactly what I was looking for. They took great care of me and I’ll definitely return when I’m r More

by jd1986dhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brayan Acevedo
Aug 21, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lugoff Chevrolet Buick GMC are glad to have you as a customer. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

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