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Lugoff Chevrolet Buick GMC

Lugoff, SC

4.3
1,030 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,030 reviews

June 19, 2023

I got to the dealership before my appointment time they were able to take me in and get me out early very much appreciated More

by Chris.hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lugoff Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

June 17, 2023

Welcoming, accomodating They met my expectations, greeted me and said welcome back...got me in and out in q reasonable amount of time More

by WVVALSECCHI
Recommend Dealer
Yes
Employees Worked With
Chris and Caleb
Jun 18, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

June 17, 2023

The dealership is very professional and they took care of my problem with truck quickly. More

by doctormadison96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Victor
Jun 18, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

June 17, 2023

Service department provided poor customer service. No updates on vehicle provided. Every update I received is because I called requesting an update. I never received a call from my advisor. More

by JERICHACOUTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Jun 21, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Trevor Reames, tdreames@gmail.com

June 16, 2023

Had an appointment and went in for a tire rotation. It took about an hour and a half to get it done. The tire pressure was not checked or a multi point inspection so things are off. I received a flat t More

by Jessegomez1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jun 21, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Jesse, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Trevor Reames, tdreames@gmail.com

June 15, 2023

Very kind and courteous people. Made to feel at ease. Everyone was very outgoing and helpful More

by dentdarlene
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis
Jun 16, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for sharing your experience with us, Darlene! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Trevor Reames, tdreames@gmail.com

June 14, 2023

Professional, fair prices. Customer service is outstanding. Very willing to spend time with you to be certain you are getting exactly what you want. More

by melferrucci425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyquan Davis
Jun 15, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

June 14, 2023

Very easy going. Quick turnaround. Easy set up It was a quick process and went smoothly More

by Jpbradley122898
Recommend Dealer
Yes
Employees Worked With
Savannah
Jun 15, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

June 14, 2023

Just all around good people they make you feel like family and treat you with respect More

by WILLIAMVINHOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, William, for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

June 14, 2023

Prompt friendly service. They were also helped me to connect my phone with the vehicle. Thank you.. More

by brooksaltha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get the names of the folks that helped.. A young man greater me and he helped with the phone pairing.Young lady helped me with chrckvout.. both were friendly and helpful.
Jun 15, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brook, and we are thrilled that you found your experience with us here at Lugoff Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

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