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Lugoff Chevrolet Buick GMC

Lugoff, SC

Overview
Employees
Reviews
4.2
1,035 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,035 reviews

December 18, 2021

Typical dealership, lost the home town feel, low balled my trade in, they just move numbers to make you feel good More

by clemson6108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis, Joyce Whalen
Report | Print
Dec 20, 2021 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Trevor Reames, tdreames@gmail.com

December 17, 2021

I was very pleased with my visit with them And very very I was very pleased with my visit with them And very very well please with the work they did on my car will visit them again More

by sandyhill52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Report | Print
Dec 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

December 17, 2021

Staff is wonderful at this location. Robbie is so knowledgeable and helpful. Will not g anywhere else. More

by DCOURTNEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Report | Print
Dec 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are thrilled that you found your experience with Robbie and our team to be a positive one here at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else! Trevor Reames, tdreames@gmail.com

December 17, 2021

The sales staff were great to deal with Mason and Craig were awesome to deal with and made our buying experience great and we will definitely consider buying from y’all again before checking with anyone el More

by CRAZYUNCLEDEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, said he was new but is great salesman , Craig Jones, Joyce Whalen
Report | Print
Dec 18, 2021 -

Lugoff Chevrolet Buick GMC responded

Congratulations on your new vehicle! We are so glad that Mason and Craig had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Trevor Reames, tdreames@gmail.com

December 16, 2021

Great Customer Service. Very attentive and knowledgeable. Would highly recommend to anyone looking to buy a new car. More

by wolfema3270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Joyce Whalen
Report | Print
Dec 16, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lugoff Chevrolet Buick GMC are glad to have you as a customer. Trevor Reames, tdreames@gmail.com

December 16, 2021

I had a great experience at lugoff Chevrolet. They are very friendly and most of all very professional. I look forward to going back soon. More

by Kristinajones281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine
Report | Print
Dec 16, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you, Kristina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

December 15, 2021

Beware of this dealership!! I tried to buy a new, 2022 GMC 2500 AT4 and they tried to add $5,995 worth of upfits to the sticker price. This included wheel locks, floor mats, tailgate sensor and 3 years of More

by gstolp42
Price
Recommend Dealer
No
Employees Worked With
David Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Trevor Reames, tdreames@gmail.com

Jan 05, 2022 -

gstolp42 responded

Trevor, I am currently working with another dealership, Liberty Buick, in Matthews, SC to purchase the same truck without the $5995.00 upfit. I would like to reaffirm that David Acevedo did ask the sales manager to delete the upfit from the sale price but it was the sales manager, not David, who declined that option. I worked in steel sales for 47 years and always took great care of my customers. I never tried to sell a customer something they didn't need or tell them somebody else would pay for it.

December 14, 2021

Great experience,excellent service,outstanding people, will refer lugoff Chevrolet Buick GMC to friends and family More

by EVERHART618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Report | Print
Dec 14, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

December 14, 2021

Very efficient,made sure everything was in working order,.fixed what needed preparing great service. More

by Juliabracey243
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
Report | Print
Dec 14, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

December 14, 2021

Excellent service and great prices I will be sending my Excellent service and great prices I will be sending my entire family to get service More

by Derreka30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Davis
Report | Print
Dec 15, 2021 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

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