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Lugoff Chevrolet Buick GMC

Lugoff, SC

Overview
Employees
Reviews
4.2
1,035 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,035 reviews

January 21, 2022

Mason Victor did a great job assisting me over the phone and in person. Very knowable young man. More

by hsimmons1214
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Victor
Report | Print
Jan 21, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

January 20, 2022

The place was very clean. The people was very The place was very clean. The people was very generous. The service was super good. Pricey but you can never pay too much for good service I'm we More

by BJAMES2519
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Report | Print
Jan 21, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

January 18, 2022

When you drive up to service department person come out and greet you and see what your need is and the service is great and if there is any problem with your vehicle while they're working on it they will More

by VERLIAFRUGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Report | Print
Jan 18, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

January 18, 2022

Went to the showroom to ask about trucks and I the entire time I was up there I was NEVER approached by a salesperson even though there were no other customers. I assume that was due to being dressed in jean More

by Carl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
Report | Print
January 18, 2022

Broke my dash ain’t worth a xxxx. What should I do about it? Not real pleased with the service More

by Clyburnlw
Customer Service
Recommend Dealer
No
Employees Worked With
Joe Akshar
Report | Print
Feb 04, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

Feb 04, 2022 -

Clyburnlw responded

They cracked my dash when they installed the new air bags on the passengers side due to a recall. What steps should I take to have it corrected. Can someone call so we can discuss this Jimmy Clyburn 803-669-0303

January 17, 2022

Good Customer Service. However, it took several months to fix my vehicle and I am still having the same problem. More

by Tbsumpter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Report | Print
Jan 18, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

January 16, 2022

Kyrsten and the service staff is absolutely amazing. The service and customer service was awesome. I can’t ask for anything more. More

by Latika.mcclain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe
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Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

January 16, 2022

Very professional and no pressure in buying. Excellent service. Considerate and helpful throughout the process. Love my Encore! More

by CHRIS.HARRIS.SC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rogers
Report | Print
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

Jan 17, 2022 -

CHRIS.HARRIS.SC responded

Thank you for your response. I sincerely appreciate your outreach.

January 16, 2022

The dealership provided a loner car and called with updates when they were available. Very curious and helpful. More

by brianbear87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Chris Hunter
Report | Print
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

January 16, 2022

The parks department manager was very nice and was very helpful and honesty it makes a big difference. More

by KAREN MCPHERSON
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parts manager
Report | Print
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

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