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Lugoff Chevrolet Buick GMC

Lugoff, SC

4.3
1,034 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,034 reviews

March 31, 2023

They were very Professional and quick to respond to my questions when I asked them. More

by Khaleel Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis, Chris Hunter, Mason Victor, Caleb Kleiderlein, Thomas Stanton
Apr 03, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

March 30, 2023

Brought my vehicle in for a CEL after a week and a half wait. Was charged <$1300 for two sensors. Less than 200 miles after the fact the CEL returned. Scheduled an appointment to xxxxx the issue. The day b More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Stanton
Apr 03, 2023 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, Paul, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Trevor Reames, tdreames@gmail.com

Apr 03, 2023 -

Paul responded

Paul Downey 8037675161

March 29, 2023

Mr. Mason Was Great! Thanks to the Chevrolet Buick team. Go see Mr.Mason. thanks Della More

by dransomnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Victor
Mar 31, 2023 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

March 29, 2023

It was pretty good I can’t complain there wasn’t to much of a line and the waiting area was clean and comfortable More

by jacksonw6902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

March 29, 2023

Sales staff was great but had bad experience with service department few days later other than that it was good More

by branham_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Trevor Reames, tdreames@gmail.com

March 27, 2023

I like how persistent the salesman was he was prompt. The finance department horrible .I wouldn't recommend anyone More

by tyrone.davis42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rahmik McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Lugoff Chevrolet Buick GMC responded

Tyrone, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

March 25, 2023

Quick and easy intake, also was surprised when told my vehicle was done. Thought it would take much longer. More

by GREGORY.ROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey was amazing for being new on the job., Chris Hunter, Thomas Stanton
Mar 27, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you, Gregory! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

March 24, 2023

Thank you 😊 The honesty and the comfortability that someone could actually help me. As well as the other employees who assisted as well. Thank you for creating a dope environment when mine was wary com More

by Jessica L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Robinson, Tyquan Davis
Mar 27, 2023 -

Lugoff Chevrolet Buick GMC responded

Jessica, Thanks for sharing about your experience with Lugoff Chevrolet Buick GMC. David, Tyquan, Rahmik, and James appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

March 24, 2023

I don't have any complaints my car is serviced in a timely manner and the people are nice More

by joirby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Stanton
Mar 27, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with Gary, Thomas, and our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

March 19, 2023

I was afforded the opportunity to buy a new vehicle, everyone I've dealt with was very professional. More

by oliversamuel338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

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