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Lugoff Chevrolet Buick GMC

Lugoff, SC

Overview
Employees
Reviews
4.3
1,034 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,034 reviews

June 02, 2023

Salesman Victor Mason is a very professional salesman and he made my experience with the dealership on buying my brand new Chevrolet 2023 Chevrolet Colorado easy. More

by doctormadison96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Victor
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Jun 03, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lugoff Chevrolet Buick GMC are glad to have you as a customer. Trevor Reames, tdreames@gmail.com

June 02, 2023

Service was good, wait time wasn't bad, also customer service was great and answered all my questions More

by jascott0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

May 29, 2023

I love the sales staff, but the service department leaves a lot to be desired. The person who helped me on most recent visit was very rude. If there was another dealership close to me to service my car, I wo More

by SWEETWATERFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Eichman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

May 29, 2023

The whole staff of the dealership is AMAZING. I purchased my 2023 GMC TERRAIN from Lugoff chevy and I am very satisfied with my experience. Come on down to Lugoff Chevy and get Rollin with the fa More

by savvyh2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis, Chris Hunter
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May 30, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Trevor Reames, tdreames@gmail.com

May 29, 2023

I took my 2023 Traverse infor it’s 7500 mile service they didn’t rotate the tires they left the washer fluid empty and tried to charge me for a tire repair that wasn’t madeI I would not recommend this servic More

by HEATONTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Eichman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Hagan
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Jun 06, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Trevor Reames, tdreames@gmail.com

May 26, 2023

They took care of all my needs and got everything done in a timely manner. More

by MATTMIEDZINSKI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey, Cameron
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May 28, 2023 -

Lugoff Chevrolet Buick GMC responded

Thanks, Matt, for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

May 26, 2023

Great, friendly team; Great service. Always appreciate their attention to detail and responsiveness. Many thanks.. More

by BSUPCHURCH35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lugoff Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

May 24, 2023

Great staff was in and out with the best deal highly recommended will be coming back again More

by robertjoe78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis
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May 25, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

May 24, 2023

Very nice people. Disappointed with cleaning of car. Dirty inside and out car should have been cleaned and fuel added. Had to stop and put fuel in on a new car. More

by mfaulkenberry67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Victor
Report | Print
May 25, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to leave us a review. We're sorry to hear that you weren't completely satisfied with your visit. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. We hope you enjoy your new car! Trevor Reames, tdreames@gmail.com

May 24, 2023

After spending several hours there on the day that I purchased my car. Also, the next day when I was to pick up my vehicle.. I was promised….due to my extended wait time of 3hrs, I was promised to have More

by marilyn.john31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Trevor Reames, tdreames@gmail.com

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