Lucky Motors Inc.
Villa Park, IL
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Not sure I spelled salesman's last name correctly, but absolutely extraordinary level of customer service. Worked through known issues with purchased car, assisted with install of outside purchased pa but absolutely extraordinary level of customer service. Worked through known issues with purchased car, assisted with install of outside purchased parts even assisted with transport of trade in. Truly positive experience.Definitely recommend. More
Ricky said yhe car never been in accident which was lie the cqr was in accident in passenger side and not even was fixed properly. Enginge broke down the next dqy off purchased and they refused ti fix it. the cqr was in accident in passenger side and not even was fixed properly. Enginge broke down the next dqy off purchased and they refused ti fix it. Now cost 3k to fix. More
Bought my 2010 Bmw 335 from Lucky Motors. Love my car! It was great experience. Mike and Andy were very helpful. It was nice seeing the car inside and clean. Previous dealer I went to hid a deep scratch with was great experience. Mike and Andy were very helpful. It was nice seeing the car inside and clean. Previous dealer I went to hid a deep scratch with the snow. Mike when my bf is ready for his new car we will be back! More
Purchased my winter car... 2007 Mb GL from Dan. The process was better than usual. Dan knew what he was talking about with the car. Usually when I buy I know more about the car than the "salesman". Ove process was better than usual. Dan knew what he was talking about with the car. Usually when I buy I know more about the car than the "salesman". Overall happy with my purchase. Def some eye candy there if you like cars... More
Sold me a 1955 Chevy Nomad as a "Show Car" . Paid $68,000.00 for it . They told it was perfect. It is a "PIECE OF CRAP" . Told them I wanted to return it ( at my expense) they said No way. To Paid $68,000.00 for it . They told it was perfect. It is a "PIECE OF CRAP" . Told them I wanted to return it ( at my expense) they said No way. Told me they had a shop they work with in New Jersey that they would take care of all the issues , that was a month ago. They are liars and thieves. Don't buy anything from these guys. Peter Barba , Very Ripped and Pissed Off Customer. More
I am usually not one who writes reviews but my experience is something anyone looking to buy a car should know. Now, we all know how terrifying it is to buy a used car, let alone one that is all the way acr is something anyone looking to buy a car should know. Now, we all know how terrifying it is to buy a used car, let alone one that is all the way across the country. After searching for weeks, I finally found it at Lucky Motors. 2011 BMW 650. Did I mention it was across the country??? We all have heard horror stories about buying used cars, and used car sales people, but the car was exactly what I was looking for. The right color, the right options, and most importantly,the right price. Too hard to pass up but I couldnt get any time off to travel across the country to buy a car. I finally gathered up the courage to call Lucky Motors and try to buy the car. I was fortunate enough to get the General Manager Ricky on the phone. Unusual right? I immediately told him how apprehensive I was about 1. buying a used car and 2. doing it sight unseen. I have to say, the man knows his cars!!! He was so patient with me. I had a ton of questions which he answered without BS. Unusual for a car deal right? What struck me was his confidence in the car and that put me at ease. He told me everything I wanted to know and even told me about a small scratch on the bumper, which I hadnt noticed in the pictures online. WOW!!! Needless to say I bought the car and then had to wait for it to arrive on the truck. Ricky and I were in constant communication over the next few day just to make sure things were going smoothly. He promised my car would arrive on a certain day, AND IT DID!!!! It was exactly as he has described. Again WOW. Of course I was ecstatic and called to thank him with a certain amount of disbelief in my voice. I have never had a similar experience buying a used car. I will never buy a used car from anyone else (because Ricky promised he would find me whatever other car I am looking for even if he didnt have it in stock). What a relief to be able to buy a used car, from across the country, and have it be exactly as you had hoped!! Thank you Lucky Motors for having my car, and thank you Ricky for making it a purchase experience to brag about. More
From the first call I made and spoke with Mike and my actuall visit to the dealership, my overall experience was great, appreciated everyone's honesty even the kindness to my dog and NO Ricky you cant ha actuall visit to the dealership, my overall experience was great, appreciated everyone's honesty even the kindness to my dog and NO Ricky you cant have Chico... (LOL ) Kira. Thank you all for making my purchase pleasant.. Liz Alvarez More
Phil did a great job. He was knowledgeable and very helpful in answering all my questions. I would definetely recommend this dealership especially because of Phil. I will come here again to buy anoth helpful in answering all my questions. I would definetely recommend this dealership especially because of Phil. I will come here again to buy another car and have told many people to use Phil for their car buying needs. GREAT JOB! More