Lucky Motors Inc.
Villa Park, IL
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changed my mind Unfortunately I got some bad experience in my past dealing with a different car dealership, but Luckymotors made me change my mind! I would like to th Unfortunately I got some bad experience in my past dealing with a different car dealership, but Luckymotors made me change my mind! I would like to thank Chris and Bill for taking care of my car. It was the easiest and enjoyable deal. I definitely recommend this place to anyone who wants to sell or buy their vehicle. Great people, good cars, reasonable prices. 5 stars out of 5 from me. More
I recommend Luckymotors Bought a car here from Luckymotors . Gave me a great car at a great deal. The owner picked up my phone call. he answered all my Q. Will definitely be Bought a car here from Luckymotors . Gave me a great car at a great deal. The owner picked up my phone call. he answered all my Q. Will definitely be back in the future and refer my people here. More
Bill and Chris This company is amazing! So glad I found them. Personal service at its best. Called Luckymotors and immediately got a call back from Bill Told Bill This company is amazing! So glad I found them. Personal service at its best. Called Luckymotors and immediately got a call back from Bill Told Bill exactly what I was looking for and approximate price I wanted to be at for a lease. Not only did Bill and Chris find the car I wanted within 2 days, but the pricing was great. Anytime I had a question I was able to text or call him and within a few minutes he was returning my calls. I don’t think I will ever step into a dealership as long as this company is around. Look forward to referring friends to them and leasing more cars in the future. Thanks again Luckymotors and especially Bill and Chris More
Luckymotors Great sales and great people! Luckymotors was very well informed and patient. I must have asked a million questions and Bill answered all of them. Go Great sales and great people! Luckymotors was very well informed and patient. I must have asked a million questions and Bill answered all of them. Got a ram promaster city which was great. Overall very happy with the service! More
great deal Just bought my 3rd car this year from LUCKYMOTORS and couldn't be happier. the Owner Chris is great and really honest. Last week I called him and to Just bought my 3rd car this year from LUCKYMOTORS and couldn't be happier. the Owner Chris is great and really honest. Last week I called him and told him what I needed. Within the hour he called - said he had the perfect car and I bought it sight unseen. Mercedes-Benz GL-Class was perfect and exactly what Chris described me. I was looking for a good used jeep for my brother when I first met chris. I have told many people to call Luckymotors if they need a car and I hope they have followed through. The service department is great - they have helped me. thank you Chris Team. you guys made everything easy for me. More
Great Experience My M3 had been totaled so I felt some pressure to find a great car. After researching on line I found cars in Texas and at Lucky. In Texas the cars lo My M3 had been totaled so I felt some pressure to find a great car. After researching on line I found cars in Texas and at Lucky. In Texas the cars looked much different than in the photos. My car at Lucky's was in mint condition and exactly as represented. Domininc was great on the phone and great when I arrived, great through the process, and great with follow up! More
"LUCKY" I only wasted 6 hours of my life on them ... Want to experience the slimy sales experience that comes to mind with a used car dealer? Then this is the dealer for you! Mentally and Em ... Want to experience the slimy sales experience that comes to mind with a used car dealer? Then this is the dealer for you! Mentally and Emotionally Draining - They love your time and have no respect for it. In fact, if you have a bad experience they'll buy you a cup of coffee to talk about it in an attempt to keep you there longer so they can mentally wear you down more in an attempt to destroy your decision-making skills so you just buy the vehicle from them. Don't worry, they are more than willing to talk but not make it right. Pushing the Gray line as close to evil as possible and crossing over it - Their sales staff will strategically stand in front of car issues when talking to you to hide them. When you point them out a simple "huh" response and diversion to something else is the response. Hearing them talk in the background about "how you've got to control the buyer" was interesting as well. Inaccurate listings - the vehicles we came in to see were falsely advertising features on their website. TONS of in accuracies. Check EVERYTHING when working with them. Assuming nothing, they are not your friend and will take advantage of you at any turn. Not knowledgeable at all on the products they are selling. Be sure you know the technical details on everything because they have no clue. All Sizzle no Steak AND No accountability - We had the absolute displeasure of working with Tony (the "negotiator", Patrick the "inept sales kid", and Chuck the "do you know where the owner's manual is" service dept manager and everyone in Detailing who apparently do nothing all day long). We were told a number of things would be fixed on the vehicle we were about to buy and NOTHING was done BUT were given a lot of really ridiculous excuses. We were actually assured the items mentioned would be fixed and were already fixed. A lot of passing the buck between staff. LOTS of discussions and no results. It was like a circus - A CIRCUS GONE BAD! Enjoy Responsibly More
Very Bad I purchased a 2016 GT 350 with 2000 miles on it. At first everything went fine, Mike the sales manager was on top of it and even stored the vehicle wh I purchased a 2016 GT 350 with 2000 miles on it. At first everything went fine, Mike the sales manager was on top of it and even stored the vehicle while the snow melted in Maine. I asked Mike to inspect the vehicle for any dings, scratches or imperfections. He wrote back "In regards to the condition I just did a thorough walk around. There is an Extremely very light scrape under the Plastic front bumper splitter under the splitter itself. Other than that I didn't notice anything else at all and I walked around it like 5 times going from top too bottom." When the vehicle came you can imagine my disappointment when the bill of lauding had 7 scratches 5 dents and one dent marked as major damage. This bill of lauding was signed by a representative of the dealership and the truck driver. I asked Mike to cover the front spoiler which was about $370 plus $50 to install. The total cost to repair the vehicle would be roughly $1,000. I was asking for less than half. Mike said he would buy the part but I wanted the $50 to install it and asked to speak to the owner. I guess spending $54,000 at Lucky Motors isn't enough for the owner to talk to me. Mike told me he offered $200. Stay away from this dealership! More
Great Dealership! Found a Bmw 435i online and stopped by the dealership. Great Selection of cars. The 435i I found was exactly what i was looking for. My salesman Saul Found a Bmw 435i online and stopped by the dealership. Great Selection of cars. The 435i I found was exactly what i was looking for. My salesman Saul was very professional and made the deal easy. Mike and John the managers were tough negotiators but in the end we made the deal because the car was what I wanted and priced good in the first place. I will def come back to Lucky in the future! More
Lucky Motor's in Villa Park My father and I went to purchase a pick up truck for work purposes. Jeff took his time to show us all the different options we had without feeling pre My father and I went to purchase a pick up truck for work purposes. Jeff took his time to show us all the different options we had without feeling pressure or obligated to purchase anything. He really took an interest in the needs of my father. He patiently answered all of our questions and seemed very knowledgeable in the products they carried. Also, i would like to send a shout out to financing for giving us a great rate. Highly recommend Lucky Motor's and the salesman, Jeff! More