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Lucas Smith Chrysler Center
Festus, MO
471 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 471 reviews
June 16, 2022
Great experience! Patti and Pete were very honest with me when ordering on the estimated delivery time frame. Patti was very good at getting me updates on my new Wrang Patti and Pete were very honest with me when ordering on the estimated delivery time frame. Patti was very good at getting me updates on my new Wrangler 392. Jackie made the finance part a breeze. Very happy with my buying experience! More
by nickvoggit
June 09, 2022
Fantastic new car buying and delivery experience. Brad and Doug are true professionals and Jackie all made this experience smooth and informative. Brad and Doug are true professionals and Jackie all made this experience smooth and informative. More
by KJS
Employees Worked With
Jackie and Brad, Doug Marler
June 02, 2022
Easiest vehicle buying experience I've ever had. I would recommend this dealership, and Doug Marler specifically, to anyone looking for a vehicle! I would recommend this dealership, and Doug Marler specifically, to anyone looking for a vehicle! More
by Laura
Employees Worked With
Jackie Forrester, Doug Marler
May 19, 2022
The entire process from ordering, to status updates, to delivery was very smooth, the dealership personnel were all very friendly and made the process painless for us. delivery was very smooth, the dealership personnel were all very friendly and made the process painless for us. More
by Mguebert40
May 14, 2022
A big shout out to Lucas Smith Dodge. They were our decision on the purchase of our new Jeep Wrangler as easy as it could get. We were able to drive the vehicle of our choice and select a They were our decision on the purchase of our new Jeep Wrangler as easy as it could get. We were able to drive the vehicle of our choice and select a new vehicle that was in stock. The paper work was quick and easy with everyone making us feel welcome and part of the Lucas Smith family. Our salesman Doug was very knowledgeable and went out of his way to assist us. Overall I would say our experience was a 15 out of 10. Thank you all. More
by Gboyer51550
Employees Worked With
Jackie , Doug Marler
May 13, 2022
I have bought over 10 vehicles from Lucas Smith. They are a class act and care about their customers. The overall experience when buying a car is amazing at Lucas Smith. They are a class act and care about their customers. The overall experience when buying a car is amazing at Lucas Smith. More
by Drcjfreeman
May 02, 2022
The dealership has very helpful with any issues after the sale for us. They also been good to deal with during the sale. sale for us. They also been good to deal with during the sale. More
by Lindell
