Lucas Smith Chrysler Center
Festus, MO
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Friendly staff been dealing here several years. I think I have been treated fairly for the last four years because it was a learning experience for me. I think I have been treated fairly for the last four years because it was a learning experience for me. More
My spouse and I have bought 50+ vehicles in our lifetimes and I have to say that this experience was one of the best. Our salesman, Shawn Smith, was exceptionally friendly, knowledgeable and professional. Th and I have to say that this experience was one of the best. Our salesman, Shawn Smith, was exceptionally friendly, knowledgeable and professional. The sales manager and finance specialist were excellent as well. On top of that we got the deal we wanted on a great vehicle. I really couldn’t ask for more! Lucas Smith will be my first stop when I’m ready for my next new vehicle. More
Working with Shawn and Doug was a pleasant experience when I went to order my new Jeep Grand Cherokee. When the vehicle arrived Shawn spent a lot of time going over all the features on the vehicle. Eve when I went to order my new Jeep Grand Cherokee. When the vehicle arrived Shawn spent a lot of time going over all the features on the vehicle. Everyone with whom I came in contact with at the dealership has been friendly, courteous and helpful. More
We went to help our daughter purchase her first vehicle and left very dissatisfied. The finance lady came out and was very rude to my daughter basically crushing all of her dreams and speaking to her like and left very dissatisfied. The finance lady came out and was very rude to my daughter basically crushing all of her dreams and speaking to her like she was dirt on the ground. She made the price of the car sound like it was out of her league. Seriously? We knew the price and the monthly payments. The problem was that they closed in 10 minutes and we were making them work late. The finance lady did not want to work late and same for the sales lady. They had already tried to ask us to leave and I said if you want a deal, we will wait. Keep in mind we had been there 2 hours. 2 hours! We will never do business here again and I really, really hope the GM reviews this and watches the camera to see how his/her staff treats customers. Rude place and staff. Read the other reviews and you will want to stay away. Back to our trusted Jeep dealer in Wentzville, MO. More
Doug provided excellent customer care and attention! Doug was thoughtful, , respectful and professional plus all questions were welcomed and answered. Buying are new Jeep was smooth and Doug and Pete we Doug was thoughtful, , respectful and professional plus all questions were welcomed and answered. Buying are new Jeep was smooth and Doug and Pete were very clear and informative. Thank you to the Lucas Smith team! More
Patti is very friendly and works hard to get answers for me.Jackie helped me with financing was friendly and explained everything to me where I understood it. me.Jackie helped me with financing was friendly and explained everything to me where I understood it. More
I was very pleased with the complete process of buy our new Pacifica. From the first salesman Shawn on the phone to Doug who completed the paperwork, we could not have had a better experience. I will defin new Pacifica. From the first salesman Shawn on the phone to Doug who completed the paperwork, we could not have had a better experience. I will definitely return for service because I'm sure it will not disappoint us. More