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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

April 14, 2023

This has been the best experience I have ever had purchasing a new vehicle. Lucas smith dodge is a top notch no hassles dealer. My salesman Jason shearer was excellent and got me exactly what I wante More

by Pmeixner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason shearer
May 19, 2023 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to leave this perfect rating and review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Lucas Smith Chrysler Dodge Jeep in the future.

March 17, 2023

Awesome people to come across at Lucas Smith Chrysler Center with outstanding service and great prices I highly recomend this dealership 110% More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason in sales Dan in service, Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
Mar 17, 2023 -

Lucas Smith Chrysler Center responded

Thank you, Brian, for your outstanding review for us here at Lucas Smith Chrysler Dodge Jeep. It is a pleasure to read about your great experience and we truly appreciate and value your recommendation. Have a superb day.

March 04, 2023

Lucas Smith Chrysler is very professional and friendly. I would only consider trading at Lucas Smith. More

by DWT1golfer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shearer 5 stars, Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
Mar 07, 2023 -

Lucas Smith Chrysler Center responded

We take our reviews seriously and are delighted to learn about your visit with us here at Lucas Smith Chrysler Dodge Jeep. We appreciate your highly-rated feedback. We want all our customers to feel this way when leaving our dealership. Safe travels!

February 25, 2023

I took my car in for an oil change and it was running perfectly. When I came out and started it had an engine light on. I went back in and told them that an engine light was on. They plugged in their com More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Kime was on the receipt
Feb 25, 2023 -

Lucas Smith Chrysler Center responded

Joe, I would like to speak with you in order to address your concerns regarding your vehicle's oil change and the needed part replacement with our Service Team. Please use the number below to reach out to me at your convenience. Thank you, Pete Chinetti Sales Manager 636-933-5000

February 25, 2023

No pressue, valued my time and provided the exact vehicle I needed for my business More

by connexmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smith
Feb 26, 2023 -

Lucas Smith Chrysler Center responded

Thank you for stopping by to see us at Lucas Smith Chrysler Dodge Jeep. Have a great day, and we appreciate your 5-star rating.

February 15, 2023

Our experience was Great! They really went out of their way to give us what we wanted. Very friendly and nice. More

by carnold0401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Bright
Feb 15, 2023 -

Lucas Smith Chrysler Center responded

Hello and thank you for your excellent review. We hope you continue to choose Lucas Smith Chrysler Dodge Jeep for all your automotive needs. Take care.

Feb 15, 2023 -

carnold0401 responded

Absolutely Rick Kime has always taken car of all our Dodges with fantastic service! We won't go anywhere else!

February 14, 2023

Just bought my 5th vehicle from Lucas Smith and as always, everything was as smooth as glass. Pete and Jason made sure I was kept up to date on my order and made the process super easy. Thanks guys! More

by Jared1956
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Shearer, Pete Chinetti
Feb 14, 2023 -

Lucas Smith Chrysler Center responded

Our Sales Team here at Lucas Smith Chrysler Dodge Jeep is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

February 07, 2023

Jason Shearer & Jackie Forrister were both amazing to work with! They answered all the questions we had & explained everything thoroughly to us both! They both have us their business cards & said to b More

by Ben & Mona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shearer
Feb 08, 2023 -

Lucas Smith Chrysler Center responded

Hello Ben & Mona, congratulations on the purchase of your new Jeep Cherokee Latitude X! We are so pleased to see that our Sales Teams at Lucas Smith Chrysler Dodge Jeep could provide you with such an outstanding experience. We are all deeply appreciative of your wonderful 5-star review. It is so exciting to be able to be a part of such a momentous occasion with you. It is our hope that we can provide you with this same type of extraordinary service for years to come. Let us know if we can help with anything else. Enjoy your day.

February 01, 2023

I would like to say thank you for the long time relationship I have with lucas Smith Chrysler. Thank you to Brad Smith and his staff for such great service. Would highly recommend this dealership More

by Frank Kerbler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Smith, Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
Feb 01, 2023 -

Lucas Smith Chrysler Center responded

We appreciate your positive review, Frank. We're glad you were pleased with our team's diligent work and overall customer service at Lucas Smith Chrysler Dodge Jeep. Should you need anything else, please reach out to us. Have a wonderful day!

January 17, 2023

Easy to work with, knowledgeable and friendly. Will be a customer for quite a long time. More

by Melindamoore38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shearer
Jan 18, 2023 -

Lucas Smith Chrysler Center responded

Hello. It is thrilling to see that you had such a memorable experience with us at Lucas Smith Chrysler Dodge Jeep. We're glad you experienced how knowledgeable and friendly our team is here. Thank you so much for your delightful review. Take care.

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