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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

June 20, 2023

Our experience at this dealer was pleasant without any sales pressure. Shawn was great to work with. The online listing for our new car was accurate, and we love our new car! More

by STLSteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smith
Jun 21, 2023 -

Lucas Smith Chrysler Center responded

Hi Steve, thank you for your wonderful review. We are so glad that you had a great experience with our Sales Team at Lucas Smith Chrysler Dodge Jeep and we congratulate you on your new vehicle! Take care.

June 14, 2023

Everyone at Lucas Smith was fantastic to work with! My husband and I traded in a used vehicle and purchased a brand new Jeep Grand Cherokee. Shawn was our salesman and he was awesome! He was very More

by Karen N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
shawn smith
Jun 15, 2023 -

Lucas Smith Chrysler Center responded

Hello, and thank you for noting our fantastic, straight-forward, and helpful Sales Team here at Lucas Smith Chrysler Dodge Jeep. Thank you for choosing us and congratulations on the purchase of your new Jeep Grand Cherokee.

June 06, 2023

Our Salesperson Patty was very helpful and knowledgeable about the jeep we decided to purchase. We would recommend her to anyone. More

by Bauman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Bright
Jun 06, 2023 -

Lucas Smith Chrysler Center responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. We're delighted to know that our knowledgeable Sales Team was helpful during the purchase of your new Jeep. Should you need anything, please don't hesitate to reach out to us at Lucas Smith Chrysler Dodge Jeep.

June 04, 2023

Wonderful family atomosphere. They pride themselves in customer service in all areas. From the front office to sales to the service center all the employees care about you. I woul More

by Ahuskey66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shearer- 5 stars as well, Pete Chinetti
Jun 05, 2023 -

Lucas Smith Chrysler Center responded

Hello, thank you for your kind review! We are so glad that you have had great experiences with our staff at Lucas Smith Chrysler Dodge Jeep and it has been our pleasure to assist you. Please don't hesitate to let us know if there is anything else we can help you with.

May 25, 2023

The Lucas-Smith team delivers fantastic customer service. They are friendly and knowledgeable, but never pushy. We worked directly with Shawn and had a great experience. More

by Jon L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smith
May 26, 2023 -

Lucas Smith Chrysler Center responded

Thank you for the great rating and review, Jon. We are happy our Service Team at Lucas Smith Chrysler Dodge Jeep was both professional and friendly and provided fantastic customer service. We thank you for your business.

May 23, 2023

Very friendly and informative staff my sales woman Pattie was amazing and everything went very smoothly will definitely use them in the future! More

by jimmyharrell25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Bright
May 23, 2023 -

Lucas Smith Chrysler Center responded

Hello, and thank you for your amazing 5-star review. We're happy to read that our Sales Team here at Lucas Smith Chrysler Dodge Jeep provided a friendly, smooth, and informative experience for you. Congratulations on your purchase and we look forward to assisting you again in the future.

May 11, 2023

Professional / Patient / Courtious / Responsive / Detailed / I would recommed this dealership to friends and family - in the past i have recieved great service. More

by PaPaJoJo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Patti Bright
May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 12, 2023 -

Lucas Smith Chrysler Center responded

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

May 10, 2023

Great service. Great location when I do need service. Sales and service staff friendly and professional. More

by djlllucas12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schearer
May 19, 2023 -

Lucas Smith Chrysler Center responded

Thank you for the great rating and review. We are happy our Service Team at Lucas Smith Chrysler Dodge Jeep was both friendly and professional during your visit. We thank you for your business.

April 22, 2023

My family has been shopping at Lucas Smith for many years. I remember as a kid pretty much growing up there and being able to purchase my new car from them was amazing. More

by elijahw659
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Bright
May 19, 2023 -

Lucas Smith Chrysler Center responded

We are delighted to see this 5-star review for our Sales Team. It is wonderful to know they have consistently provided your family with amazing service for many years here at Lucas Smith Chrysler Dodge Jeep. Congratulations on your new car! We appreciate your business and truly value our loyal customers like you.

April 21, 2023

Great up front pricing and excellent customer experience no hidden fees and stress free buying a new car Thank you nice job More

by Mikeandpat1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn smith, Pete Chinetti
May 20, 2023 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your experience with our Sales Team. We are thrilled they provided you with excellent service and a stress-free buying experience. It is also wonderful to learn you appreciated our up-front pricing with no hidden fees. We hope you come back and see us again at Lucas Smith Chrysler Dodge Jeep. We will be sure to always provide that same level of service.

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