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Lucas Smith Chrysler Center
Festus, MO
471 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 471 reviews
July 26, 2023
Our experience with Lucas Smith Dodge was awesome! Pete and Jackie made our buying experience enjoyable snd hassle free. I love my new Jeep and would recommend Lucas Smith Dodge! Pete and Jackie made our buying experience enjoyable snd hassle free. I love my new Jeep and would recommend Lucas Smith Dodge! More
by lucas0022
Employees Worked With
June 20, 2023
Our experience at this dealer was pleasant without any sales pressure. Shawn was great to work with. The online listing for our new car was accurate, and we love our new car! sales pressure. Shawn was great to work with. The online listing for our new car was accurate, and we love our new car! More
by STLSteve
Employees Worked With
Shawn Smith
June 14, 2023
Everyone at Lucas Smith was fantastic to work with! My husband and I traded in a used vehicle and purchased a brand new Jeep Grand Cherokee. Shawn was our salesman and he was awesome! He was very My husband and I traded in a used vehicle and purchased a brand new Jeep Grand Cherokee. Shawn was our salesman and he was awesome! He was very straight forward and helpful through the entire purchase process. More
by Karen N.
Employees Worked With
shawn smith
June 04, 2023
Wonderful family atomosphere. They pride themselves in customer service in all areas. From the front office to sales to the service center all the employees care about you. I woul They pride themselves in customer service in all areas. From the front office to sales to the service center all the employees care about you. I wouldn’t but anywhere else. More
by Ahuskey66
May 25, 2023
The Lucas-Smith team delivers fantastic customer service. They are friendly and knowledgeable, but never pushy. We worked directly with Shawn and had a great experience. They are friendly and knowledgeable, but never pushy. We worked directly with Shawn and had a great experience. More
by Jon L
Employees Worked With
Shawn Smith
May 23, 2023
Very friendly and informative staff my sales woman Pattie was amazing and everything went very smoothly will definitely use them in the future! Pattie was amazing and everything went very smoothly will definitely use them in the future! More
by jimmyharrell25
Employees Worked With
Patti Bright
May 11, 2023
Professional / Patient / Courtious / Responsive / Detailed / I would recommed this dealership to friends and family - in the past i have recieved great service. Detailed / I would recommed this dealership to friends and family - in the past i have recieved great service. More
by PaPaJoJo
