Lucas Smith Chrysler Center
Festus, MO
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2017 Ram Laramie 1500 I purchased a 2017 Ram Laramie 1500 from Lucas-Smith. I worked with Alex Griffin and had a great experience. Alex was very transparent and helpful t I purchased a 2017 Ram Laramie 1500 from Lucas-Smith. I worked with Alex Griffin and had a great experience. Alex was very transparent and helpful throughout the process. I was also impressed with his knowledge of the Ram I purchased, as well as my trade-in (a 2011 Ram). He thoroughly explained the differences between the model years, and new features I should be aware of. Overall a great buying experience, and I would definitely rate this dealership to others! More
Easy process and painless Alex made the whole process very easy and convenient. I've recently changed jobs and my schedule is not very flexible. Luckily his schedule is and w Alex made the whole process very easy and convenient. I've recently changed jobs and my schedule is not very flexible. Luckily his schedule is and we made the whole deal work out. Thank you again for your patience and making the process painless. More
Great Experience This is s great dealership to work with! They got me everything I wanted and more. More than fair on price! Very happy with my purchase. This is s great dealership to work with! They got me everything I wanted and more. More than fair on price! Very happy with my purchase. More
A Wonderful Experience We drove the 2011 Durango Crew edition the Lucas-Smith store had available. From the moment we entered the car, we loved it. We took it on both Route We drove the 2011 Durango Crew edition the Lucas-Smith store had available. From the moment we entered the car, we loved it. We took it on both Route A and the Interstate. The car drove and looked like new. Over the next few days we worked closely with sales rep Alex Griffen to hammer out a great deal. When we picked up our Durango, a recall had been resolved, the required safety inspection completed, the car had been cleaned and detailed and it had been fueled up. We we're repeatedly asked if there was any further service we desired. The level of care we received made this purchase the best we've had over our more than forty years of marriage. I give Lucas-Smith my highest recommendation to anyone who wants a great deal and outstanding customer service! More
car buying experience I e ecently bought a jeep Cherokee from Lucas Smith and I had an awesome experience. Alex Griffin was my sales person and he was very helpful and made I e ecently bought a jeep Cherokee from Lucas Smith and I had an awesome experience. Alex Griffin was my sales person and he was very helpful and made the car buying experience swift and without stress or headache. I told him my expectations and the team at Lucas Smith was able to meet them without question. I was in and out quickly. Everyone there was polite and helpful and walked me through the whole process. I would definitely recommend them to anyone and I will go back. More
Awesome Experience This was my third car purchase at Lucas Smith Chrysler Center, but my family's total purchases here are in the double digits. We have been purchasing This was my third car purchase at Lucas Smith Chrysler Center, but my family's total purchases here are in the double digits. We have been purchasing our cars at LSCC for more than ten years for a reason. The service is above and beyond. They are always friendly, never pushy. The salesman are personable and treat you like a friend instead of just a customer. They worked with my fiancé and I to find the Jeep Grand Cherokee I really wanted and took the time to explain how all the new bells and whistles work. More
Quick and easy Requested info online on a sat afternoon and Chris called me roughly 20 min after I submitted my info and interest. He made time for us to come check Requested info online on a sat afternoon and Chris called me roughly 20 min after I submitted my info and interest. He made time for us to come check out the vehicle that day even though they were closing in 45 min. He gave us the keys, said take it for a spin, came back and filled out paperwork so he could get us an accurate quote first thing mon morning when business resumed. He responded hastily to all of my texts during the day and answered every question I had to the best of his ability. I had nothing but positive results with Chris. My only complaint, and it was out of Chris's control, was I think I could've done a better job detailing the vehicle lol. It was used and they hadn't had it long prior to us buying it. Dropped it off this morning and picked up in afternoon. No big deal though. Overall a very positive and painless process. Thanks again to Chris. More
great experience Everything was great from the moment I showed up on the lot. Alex the sales person Never pressured me into a vehicle I did not want or that I didn't c Everything was great from the moment I showed up on the lot. Alex the sales person Never pressured me into a vehicle I did not want or that I didn't come to look at. He showed me the truck I wanted to see and told me what their best internet price was. Over all the price of the vehicle was substantially less then any other dealerships who had the same make model truck. They did not try to low call me on the value of my truck even tho it was old with a lot of miles they gave me to dollar for my truck. I had never bought from Lucas Smith before. I can honestly say tho from this point on I will check them out first before I go anywhere else. More
Great Staff**** Great Communication with Lucas Smith!! The Staff was Very Helpful and made our Purchase Easy! We were just looking to purchase a certain vehicle and Great Communication with Lucas Smith!! The Staff was Very Helpful and made our Purchase Easy! We were just looking to purchase a certain vehicle and all their Help (Pete Chinetti) is what made us purchase the Jeep from Lucas Smith! We've purchased several vehicles in the past from other dealerships and Lucas Smith in Festus is the BEST**** Thanks***** More
GREAT Experience We had not purchased a new car in 12+ years and were nervous about going through the process. Alex Griffin, salesman, made the process smooth and eas We had not purchased a new car in 12+ years and were nervous about going through the process. Alex Griffin, salesman, made the process smooth and easy. We would definitely recommend Lucas-Smith to family and friends. More