Lucas Smith Chrysler Center
Festus, MO
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Exceptional Experience... more than once! I purchased a Traverse from Alex Griffin this past September, and I can't say enough about my experience. He was very friendly and easy-going. He answ I purchased a Traverse from Alex Griffin this past September, and I can't say enough about my experience. He was very friendly and easy-going. He answered all of my questions and sought out others to answer questions he wasn't certain of. After purchasing my vehicle I had a few issues that needed to be repaired; I contacted the dealership and was immediately scheduled for a repair, with a loaner car provided to prevent any inconvenience of my personal time. I was very appreciative of this option, as well as the swift response and action to resolve my concerns. The employees at Lucas-Smith have earned a loyal customer, in addition to a very pleased Traverse owner! More
Scott Boyer Salesman of the Year Over the last few months (like 6) I've come in and looked for the perfect vehicle to purchase. Each time Scott took his time to show me exactly what I Over the last few months (like 6) I've come in and looked for the perfect vehicle to purchase. Each time Scott took his time to show me exactly what I was looking for. Never making me feel as though I was wasting his time. I told him my last experience at the twin city Toyota dealership and he calmed my fears by being honest and upfront. Never felt as though I was being taken to the cleaners with a new car purchase. He was always very professional and courteous. Thank you very much Scott. I will definitely be back in the future should I need another vehicle. More
Very satisfied. We are repeat customers of Scott Boyer simply because he is knowledgeable and works toward getting you the best deal to meet your needs. We would defi We are repeat customers of Scott Boyer simply because he is knowledgeable and works toward getting you the best deal to meet your needs. We would definitely recommend him and this dealership. We felt all warranties were fully explained, financing procedures, and what could be expected from their service department. We look forward to enjoying our new vehicle and having our service needs provided by Lucas-Smith Dodge. We haven't required service at this time so I will not rate at this time. The vehicle purchase process, however, went very smoothly. Thanks again Scott. More
Best car dealership experience Our sales associate, Alex Griffin, was a pleasure to work with. He took the time to answer all our questions thoroughly. He is very knowledgeable of h Our sales associate, Alex Griffin, was a pleasure to work with. He took the time to answer all our questions thoroughly. He is very knowledgeable of his product and is a no pressure sales person. Our finance lady was very friendly and helpful. ( another no pressure person at the dealership). She has a great personality. The sales manager took the time to sit with us in the car and go over some of the features the car has and the service the dealership has to offer. This has been a very good experience so far. More
2017 Ram Big Horn Great experience! Rick Lucas is a true professional. I would highly recommend you talk to him for your automotive needs. He’s a “no pressure” guy. I Great experience! Rick Lucas is a true professional. I would highly recommend you talk to him for your automotive needs. He’s a “no pressure” guy. I felt totally relaxed working with him. More
More than satisfied! Amazing customer service, very helpful and never once felt pressured to make a purchase. My needs came before making the sale which is rare for a deal Amazing customer service, very helpful and never once felt pressured to make a purchase. My needs came before making the sale which is rare for a dealership. Everyone there was very welcoming and friendly. They were all willing to work with me to get me to where I needed to be for my new vehicle and never pushed me to pay more than I was wanting. in the future this is where I’ll take my business! More
Main reason for being a repeat customer. This Dealership makes you feel like home and part of a family experience. Sales to driving off the lot was perfect. Would recommend all to this Dealer This Dealership makes you feel like home and part of a family experience. Sales to driving off the lot was perfect. Would recommend all to this Dealership. More
Extremely courteos, friendly, and relaxed. Relaxed and friendly service can be rare in our society. Our experience was a ver pleasant surprise. We were offered test drives, asked preferences Relaxed and friendly service can be rare in our society. Our experience was a ver pleasant surprise. We were offered test drives, asked preferences and then Scott, our sales person, acted quickly and got our Jeep, ready and available, quickly. Such a smoothe , hometown transaction from all personnell involved.. definitley recoomen this dealership for honest and down to earth service and treatment. More
Great Experience The dealer did not have the car we wanted but got it from another dealer. Treated me fairly on my trade in. Car was delivered a day early. The dealer did not have the car we wanted but got it from another dealer. Treated me fairly on my trade in. Car was delivered a day early. More
Very satisfied. This is the fifth vehicle we have purchased from this dealership. Worked very well to get us in a new vehicle as soon as possible. This is the fifth vehicle we have purchased from this dealership. Worked very well to get us in a new vehicle as soon as possible. More