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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

February 09, 2018

As always 5 star service and attention I have lived and/or worked in Jefferson County for 34 years. The company I worked for has consistently used Lucas Smith for its company cars. As one More

by TracyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance and Service were also great!, Alex Griffin
February 07, 2018

Wonderful I love the way Chris worked with me. I couldn't make it to the dealership because I have a sick Mother. So we did almost everything on the phone and g More

by chris salesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
January 26, 2018

EXCELLENT EXPERIENCE! Jessica Banister, helped me and my family find a great deal and reliable vehicle! Very kind, answered all questions without leaving important detai More

by All4Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Barnett
January 23, 2018

New Car Purhcase Dealership was great in helping us with the purchase. They did not pressure and the salesman Chris Smith was kind and knowledgeable, very helpful.. D More

by RALPH K HUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealer Manager Pete (cannot remember last name) very helpful, Chris Smith
January 17, 2018

Smooth Transaction Alex was very accommodating and easy to work with. He helped make the experience of purchasing a pre-owned vehicle very easy. Overall all it was a v More

by rehgta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
January 10, 2018

Easy Transaction This was by far the best car buying experience I have had in some time. No pressure, no hassle, and real numbers on request. No wasted time on up-sell More

by Jhop2531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin, Chris Smith
January 09, 2018

Had a great experience with Alex. Alex took the time to show us details of the Jeep. How things work.Told us about the service department. About our 4 oil free oil changes with the Jee More

by Kecksteinjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
January 05, 2018

Rating of purchase experience The salesman was excellent and not pushy. The transaction went smoothly with a loan that has a reasonable interest rate. It was overall a great expe More

by Dmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
December 28, 2017

Great! Friendly and fair, not aggressive and annoying. Very patient and eager to answer any questions we had. A great experience throughout our purchase. W More

by Abicejeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Dec 28, 2017 -

Lucas Smith Chrysler Center responded

Thank you for the positive review, we hope you enjoy that new JEEP!

December 27, 2017

Complicated made simple Buying a vehicle these days can really be confusing & frustrating, but Rick made my experience comfortable & simplified. He took time to answer any qu More

by Rickfrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Dec 28, 2017 -

Lucas Smith Chrysler Center responded

Thanks again for your continued business with us. We hope you are enjoying that new ride!

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