Lucas Smith Chrysler Center
Festus, MO
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As always 5 star service and attention I have lived and/or worked in Jefferson County for 34 years. The company I worked for has consistently used Lucas Smith for its company cars. As one I have lived and/or worked in Jefferson County for 34 years. The company I worked for has consistently used Lucas Smith for its company cars. As one who had the benefit of a company car, I have chosen to drive Chrysler or Jeep products. This is partially because I liked the product, but for the most part it has been the quality of work, the consistent professionalism and caring demonstrated by the staff. From the technicians working on the vehicles, to the guys working behind the service desk, to the persons answering the phones, to the sales staff and owners; the quality has been top drawer. Recently, my wife bought her Jeep Rubiconat Luca Smith. She said it was the best car buying experience she had. Then it was my turn. I bought a Jeep Cherokee. Alex made it easy as I had done my homework and he made “the magic happen”. My experience in the Finance department was quick and professional. I can’t say enough about my, now, decades of experience with Lucas Smith Chrysler Dodge Jeep. More
Wonderful I love the way Chris worked with me. I couldn't make it to the dealership because I have a sick Mother. So we did almost everything on the phone and g I love the way Chris worked with me. I couldn't make it to the dealership because I have a sick Mother. So we did almost everything on the phone and gmails. He got me just what I wanted and was so sweet. He treated me like his mother. And I felt right off that he was honest. Hard to find now days. Thank you so much. More
EXCELLENT EXPERIENCE! Jessica Banister, helped me and my family find a great deal and reliable vehicle! Very kind, answered all questions without leaving important detai Jessica Banister, helped me and my family find a great deal and reliable vehicle! Very kind, answered all questions without leaving important details out. She explained everything including the service to the "T"... very straight forward. Our experience was great and smooth- I wish that every place would be that attentive and understanding. Especially, when it came to our finances and what we were working with. In fact, I wish all my customer service experiences (especially buying a vehicle) were as perfect as it was with her. More
New Car Purhcase Dealership was great in helping us with the purchase. They did not pressure and the salesman Chris Smith was kind and knowledgeable, very helpful.. D Dealership was great in helping us with the purchase. They did not pressure and the salesman Chris Smith was kind and knowledgeable, very helpful.. Dealership is highly recommended. More
Smooth Transaction Alex was very accommodating and easy to work with. He helped make the experience of purchasing a pre-owned vehicle very easy. Overall all it was a v Alex was very accommodating and easy to work with. He helped make the experience of purchasing a pre-owned vehicle very easy. Overall all it was a very smooth transaction. More
Easy Transaction This was by far the best car buying experience I have had in some time. No pressure, no hassle, and real numbers on request. No wasted time on up-sell This was by far the best car buying experience I have had in some time. No pressure, no hassle, and real numbers on request. No wasted time on up-selling. Much appreciated! More
Had a great experience with Alex. Alex took the time to show us details of the Jeep. How things work.Told us about the service department. About our 4 oil free oil changes with the Jee Alex took the time to show us details of the Jeep. How things work.Told us about the service department. About our 4 oil free oil changes with the Jeep. More
Rating of purchase experience The salesman was excellent and not pushy. The transaction went smoothly with a loan that has a reasonable interest rate. It was overall a great expe The salesman was excellent and not pushy. The transaction went smoothly with a loan that has a reasonable interest rate. It was overall a great experience. More
Great! Friendly and fair, not aggressive and annoying. Very patient and eager to answer any questions we had. A great experience throughout our purchase. W Friendly and fair, not aggressive and annoying. Very patient and eager to answer any questions we had. A great experience throughout our purchase. We love our jeep. Thanks Rick Lucas! More
Complicated made simple Buying a vehicle these days can really be confusing & frustrating, but Rick made my experience comfortable & simplified. He took time to answer any qu Buying a vehicle these days can really be confusing & frustrating, but Rick made my experience comfortable & simplified. He took time to answer any question I had, as well as explaining things that I hadn’t thought of asking about. Thanks More