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Lucas Smith Chrysler Center
Festus, MO
471 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 471 reviews
January 04, 2024
Friendly, priority is customer service. Great sales experience and the follow up to make sure I understood how to use the vehicle was first rate. Great sales experience and the follow up to make sure I understood how to use the vehicle was first rate. More
by Gary
December 28, 2023
Sales department is very Friendly, and informative, easy to work with. I will recommend to others. to work with. I will recommend to others. More
by ejc6180
Employees Worked With
December 19, 2023
Very professional, Very Honest and up front about everything! Sean was great! Trying to talk my wife into buying from Lucas! everything! Sean was great! Trying to talk my wife into buying from Lucas! More
by h20resq
Employees Worked With
September 26, 2023
your salesman was very knowledgeable on all of my questions regarding my new vehicle. He devoted all the time necessary to make me feel comfortable in the new vehicle. I would recommend your dealers questions regarding my new vehicle. He devoted all the time necessary to make me feel comfortable in the new vehicle. I would recommend your dealership to anyone wanting to purchase a new vehicle. More
by jennemannd7
Employees Worked With
Jackie Forester Jason Shearer
September 20, 2023
This is my seventh vehicle that I have bought from this dealership. I have always had a great experience. It’s nice having a home town dealership that I can rely on. The staff and all the departments are e dealership. I have always had a great experience. It’s nice having a home town dealership that I can rely on. The staff and all the departments are easy to work with. I’m very friendly. I highly recommend both Jason and Pete. I will definitely continue buying my future Jeeps from this dealership. More
by mbirney
Employees Worked With
September 09, 2023
Shawn was great! He helped me find the perfect Jeep for me. He asked me questions to find the right fit for me. Jackie in financing was great with all the paperwork He helped me find the perfect Jeep for me. He asked me questions to find the right fit for me. Jackie in financing was great with all the paperwork and made the process easy! More
by moldol39
Employees Worked With
Shawn and Jackie
September 05, 2023
VERY EASY TO WORK WITH. VERY POLITE, KNOWLEDGABLE, AND HELPFUL WITH ALL OUR QUESTIONS. THEY HAD SEVERAL OPTIONS FOR WHAT WE WERE LOOKING FOR. HIGHLY RECOMMEND JASON AS A SAL VERY POLITE, KNOWLEDGABLE, AND HELPFUL WITH ALL OUR QUESTIONS. THEY HAD SEVERAL OPTIONS FOR WHAT WE WERE LOOKING FOR. HIGHLY RECOMMEND JASON AS A SALESMAN! THIS WAS OUR FIRST TIME BUYING FROM HERE AND WILL GO BACK IN THE FUTURE FOR SURE! More
by tjowilson81
September 02, 2023
Buying vehicles can be a pain in the butt. Not here. Pete and his team make it painless. Small town dealership vibes here. We've bought several vehicles here over the last few years and have a Not here. Pete and his team make it painless. Small town dealership vibes here. We've bought several vehicles here over the last few years and have always been treated fairly and the process has been transparent. Give them a shot on your next vehicle purchase. More
by Mike Wersching
Employees Worked With
