
Lucas Smith Chrysler Center
Festus, MO
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Electric Vehicle Enthusiast My wife and I have two electric vehicles and were looking for an extended range electric vehicle with both passenger and cargo room that we could use My wife and I have two electric vehicles and were looking for an extended range electric vehicle with both passenger and cargo room that we could use for trips beyond the range of our electric cars. We have waited for years for a plug-in hybrid minivan, and were pleased to find a great one with Chrysler. I contacted every dealership between the St Louis area and Topeka, KS, all of whom were willing to convince me to buy the one on their lot. However, Jessica, quickly realized that we had very specific criteria for our next car and did a thorough search among all of these dealerships for what we wanted to buy, not what they wanted to sell. Not only did she find a few vehicles for us that would fit our needs, she went out of her way to make sure that we had exactly the warranties that we would need for that vehicle to serve us during its life cycle. We did unfortunately wind up paying more for the vehicle than we would have paid with the dealership that had it on the lot hours out of town; however, the additional cost was more than justified by the service provided by the Jessica and the rest of the Lucas Smith team! In the end, we are very satisfied customers! Now that we have our Pacifica Hybrid and have used it for our first road-trip, I can only say positive things about it!! It was worth the research to find the right car working with the right dealership. If you are thinking electric or hybrid, this is a very excellent choice! More
Definite recommendation Doug was patient with my daughter as she decided on her very first new car. He gave her good advice on each one that she drove. When the purchase was Doug was patient with my daughter as she decided on her very first new car. He gave her good advice on each one that she drove. When the purchase was finalized and we went to pick it up, he even put one of their large bows on it for her and showed her how to work everything. More
Great Experience Alex greeted us when we pulled up to the dealership. We explained to Alex what type of vehicle and price we were looking for. He worked with our trade Alex greeted us when we pulled up to the dealership. We explained to Alex what type of vehicle and price we were looking for. He worked with our trade in and made our experience very pleasant. More
Great experience enabled by an awesome staff We bought our 2018 Cherokee there and had an awesome experience from salesman to service dept. They have worked on my 1 ton dually, never any complain We bought our 2018 Cherokee there and had an awesome experience from salesman to service dept. They have worked on my 1 ton dually, never any complaints More
Amazing service will send friends and family there!! Jessica helped me out a lot thanks for all you did for me!!!!! Love my new truck service will send friends and family there!! Jessica helped me out a lot thanks for all you did for me!!!!! Love my new truck More
Fast and good Got my vehicle in and got and did a very good job. They gave me Rental for the day which helps out with work. I’ll be back for sure Got my vehicle in and got and did a very good job. They gave me Rental for the day which helps out with work. I’ll be back for sure More
Service Great service writers always work to help the customer. Work always completed on time at a fair price. Have only had service at lucas but because of t Great service writers always work to help the customer. Work always completed on time at a fair price. Have only had service at lucas but because of there service dept will buy next vehicle from. More
Great experience It was easy and pleasant purchasing my new Wrangler. I would recommend Lucas Smith to anyone. Thanks to everyone who helped me find the perfect vehicl It was easy and pleasant purchasing my new Wrangler. I would recommend Lucas Smith to anyone. Thanks to everyone who helped me find the perfect vehicle More
Exceptional Experience As an out of state customer purchaser, logistics and document preparation can be more difficult but Jessica stayed on top of all of it and anticipated As an out of state customer purchaser, logistics and document preparation can be more difficult but Jessica stayed on top of all of it and anticipated any problems. An excellent experience, no pressure, and they offered to put the vehicle on the lift to inspect the under carriage. A small maintenance issue was repaired promptly and I was keep informed of the the progress throughout. I was able to trust every representation made to me. In summary, Lucas-Smith delivers integrity first ......vehicles second. Well done. More
Great experience and excellent service. Rick went above and beyond helping me find the right truck at the right price and payment! Have purchased 5 vehicles from him and have never had a bad Rick went above and beyond helping me find the right truck at the right price and payment! Have purchased 5 vehicles from him and have never had a bad experience! Keep up the great work! More