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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

July 10, 2019

Wonderful experience Alex was wonderful in responding to all of my email questions. He let my wife test drive the car and said we could go with or without him. He went w More

by Blythersk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Jul 10, 2019 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your experience! We wish you both the best in your new ride!

July 04, 2019

Great team at Lucas Smith Your team, especially Alex Griffin was very patient with us and The big boss even helped us out before hours! We took a while to make our decision and More

by Lindastutts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Jul 04, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the excellent review! We are pleased to hear that Alex and the team went the extra mile for you. Congratulations on your purchase; please come back at any time.

July 03, 2019

I found my dream Jeep! Doug was fantastic! He helped me find my dream jeep with out sacrificing what I wanted or budget. I never felt pressured or taken advantage of (my kno More

by KateS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler, Customer Service
Jul 04, 2019 -

Lucas Smith Chrysler Center responded

Hi KateS, Thanks for sharing your compliments with us! We can't wait to give your feedback to Doug. Congratulations on your dream car! We hope to see you again!

June 30, 2019

Magnificent salesman Alex was great. We went in on a Tuesday at 5pm and there wasn’t a single person that made us feel pressured since they closed at 6. There was no pus More

by Mjkings01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Alex Griffin
Jun 30, 2019 -

Lucas Smith Chrysler Center responded

Congratulations on your Pacifica! We are so glad Alex and our team has provided you and your family with an excellent experience. Thank you so much for taking the time to share your feedback for us. If there is anything else we can assist you with, please do not hesitate to reach out to us directly. We truly appreciate your review and look forward to working with you in the future.

June 26, 2019

New Jeep Alex and Jackie super to work with. Great service and my wife I would be honored to send friends and family there. They treat you like family and made More

by DaveL31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin, Customer Service
Jun 26, 2019 -

Lucas Smith Chrysler Center responded

Hi there, thank you for sharing your review with us! We are so pleased to know Alex and Jackie has gone above and beyond in helping you with your vehicle needs. It was wonderful working with you. Come and see us again!

June 16, 2019

Exceptional service Friendly technitions, great service reps., convenient hours, they explain the problem very clearly, repair costs are explained equally clearly and oth More

by Checkie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jun 16, 2019 -

Lucas Smith Chrysler Center responded

Thank you for reviewing us, Checkie! We hope to see you again in the future!

June 15, 2019

Fantastic! I would go back and buy all my vehicles from them if it’s always going to be that easy and smooth. Best experience I have ever had at a car dealer, ha More

by Jclayto7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Alex Griffin
Jun 15, 2019 -

Lucas Smith Chrysler Center responded

It's an honor to have worked with you and we appreciate the compliments. Congratulations on your car! Thanks for your great feedback and we hope you'll stop by again in the future.

June 13, 2019

Great Experience Rick Lucas was great to work with. This was a simple, no hassle, no stress buying experience and we are extremely satisfied with our purchase. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Jun 13, 2019 -

Lucas Smith Chrysler Center responded

Andy, Thank you for taking the time to share your great experience with Rick! We're glad to hear it was simple, hassle and stress-free. We look forward to assisting you in the future, Enjoy your brand new ride!

June 12, 2019

Service great This is the only place I take my van for service. They go above and beyond to help you be 100% satisfied with their service. Service manager will answ More

by Doodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick , Customer Service
Jun 12, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the positive review and rating! We are happy to know that you chose us as your dealership to service your van and that you are always provided with good service. We value your business and we hope to see you again soon!

June 07, 2019

Bought a new dodge ram 2500 Doug Marler was great to work with, honest and a great understanding of what he was selling. Did Not come across as a cheesy care salesman. I would de More

by Shannon77!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler, Customer Service
Jun 08, 2019 -

Lucas Smith Chrysler Center responded

Congratulations on your Dodge Ram 2500! We are delighted to learn Doug has provided you with an honest and pleasant experience. We look forward to your return for any future visits. Thank you, Shannon!

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