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Lucas Smith Chrysler Center
Festus, MO
472 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 472 reviews
August 16, 2019
Rick Lucas Rick has always delivered what he promises, I have worked with him for years and never been disappointed. He has always been easy to talk to. Rick has always delivered what he promises, I have worked with him for years and never been disappointed. He has always been easy to talk to. More
by mc0515
August 15, 2019
Excellent!!!! We have bought several cars from Lucas Smith over the years!!! My buying experience is always outstanding. They also have an Excellent service depart We have bought several cars from Lucas Smith over the years!!! My buying experience is always outstanding. They also have an Excellent service department, always willing to go the Extra Mile. More
by Jeep2015
Employees Worked With
Doug Marler
August 12, 2019
Rick Lucas What a great experience for my wife and myself. Thanks to Rick for no run around "sales" gimmicks. we told him what we were looking for and he was What a great experience for my wife and myself. Thanks to Rick for no run around "sales" gimmicks. we told him what we were looking for and he was able to deliver on all accounts. thank you Rick. We love our new Ram!!! More
by BigHorn2019
Employees Worked With
Rick Lucas
August 11, 2019
Purchase of our New Ford Alex was great!! This was the best and most pleasant dealer we have worked with for a long time. Would highly recommend. We have previously been a Alex was great!! This was the best and most pleasant dealer we have worked with for a long time. Would highly recommend. We have previously been a Ford family, but the Dodge truck we bought is a game changer and far surpasses our Ford. The entire experience was great and not pushy and didn’t feel like we were working with a “salesman”. We will be back for another Dodge in a few years! More
by Chilady
Employees Worked With
The finance lady, Alex Griffin
August 11, 2019
Excellent!! Lucas Smith Chrysler was very professional and helpful. My buying experience was great with them. I 100% Highly recommmend purchasing from Lucas Smit Lucas Smith Chrysler was very professional and helpful. My buying experience was great with them. I 100% Highly recommmend purchasing from Lucas Smith Chrysler. This is one of the top best in Missouri. More
by Challenger19
Employees Worked With
Doug Marler
August 10, 2019
New Jeep Cherokee We had a very pleasant experience with the purchase of our new Jeep Cherokee. Rick was very professional and made the purchase go very smoothly. We ha We had a very pleasant experience with the purchase of our new Jeep Cherokee. Rick was very professional and made the purchase go very smoothly. We have always had good service at Lucas Smith. More
by Dean
Employees Worked With
Jackie, Rick Lucas
July 28, 2019
Great staff, no pressure, great vehicle Saleman (Alex Griffin) was great, no pressure or attempts to sell me anything I didnt want. Overall a good experience, definitely reccomend over other Saleman (Alex Griffin) was great, no pressure or attempts to sell me anything I didnt want. Overall a good experience, definitely reccomend over other Chrysler dealers in the area. More
by A-aron1234
Employees Worked With
Scott Boyer, Alex Griffin, Doug Marler, Customer Service
July 23, 2019
Loved working with Alex! Alex came out on 100 degree day to see if he could help. He knew the product well. The process to purchase our new Durango didn't take long at all. W Alex came out on 100 degree day to see if he could help. He knew the product well. The process to purchase our new Durango didn't take long at all. We drove away that same day in our new car. LOVE IT! I've been a customer for.many years. More
by Ssadler123
Employees Worked With
Alex Griffin
July 20, 2019
Great experience! We had a great Salesman (Doug Marler), he made the experience really easy and got us through it quickly and painlessly. I would highly recommend the d We had a great Salesman (Doug Marler), he made the experience really easy and got us through it quickly and painlessly. I would highly recommend the dealership to anyone looking for a car/truck! Thanks Doug and the team at Lucas Smith! More
by MKeith
Employees Worked With
Jackie, Doug Marler
July 18, 2019
Fast friendly and easy When we pulled up we were greeted by a very nice and friendly young man. Named Brad No pressure, he ask what we was interested in we told him and th When we pulled up we were greeted by a very nice and friendly young man. Named Brad No pressure, he ask what we was interested in we told him and then finished with a great deal More
by Ogle,Kathy 19
Employees Worked With
Bradley Metz
